The continental breakfast was excellent. Great selections of warm and cold food options from all the food groups. Our children enjoyed the swimming pool too. Our hotel was located close to the attractions we desired to see (Ravinia, Chicago Botanical Gardens, Illinois Beach State Park). Parking was easy and the elevators worked well and were roomy. Our specific room included a doorbell to press for assistance (for those who are blind or deaf).

There was one time when we had to ask for more pool towels, as they were out. That wasn't too big of a deal though.

It was super clean. I enjoyed the breakfast and coffee. The bed was comfortable and the tv was huge . We were there for boot camp graduation and they had lists printed and available for restaurants in area. They also had info about graduation. Both were helpful. Staff were friendly. Snacks and drinks available in lobby .

I was told housekeeping would come every other day. No one ever came. When I called for towels they brought them right away with an apology. Our garbage was overflowing.

Close to the Naval base, property was clean, room was clean, staff were great. Brittanay the manger was also great. Great location and close to restaurants, stores, gas and coffee. Staff also accommodated early check in upon request.

The roads have a ton of potholes, but that’s about it. Not sure if the hotel has anything to do with that since multiple businesses are in the vicinity.

Most of the staff was above excellent. We only had one staff member who was not the best. Accommodations were made when we decided to stay an additional night. Without any issue.

There was a staff member who was not very friendly. She was quite rude when we attempted to purchase drinks in the lobby. We waited about 5 to 10 mins just to purchase the drinks.

Quite low key and quiet. Even though situated across from a temporary casino, it was little affected by its proximity.

Nothing significant: they could have used some signage for directions to ice, front desk, etc. Biggest issue was the spring loaded doors that forced you to sacrifice your body parts to keep the door open for your wife.

Bed was clean, mattress very comfortable, big bathroom (a huge plus), great water pressure, good location for highway access, safe location, close to retailers/entertainment/restaurants

The parking spaces are very small, makes getting in and out of vehicles a bit difficult. The ac in our room was LOUD. Something was rattling inside it every time it came on.

I liked the customer service, the place was clean, landscape in the back by the pool was nice.

The Breakfast was just ok. I believe my breakfast experience was less then pleasant because it was crowded and the staff didn't keep up with restocking the food and the waffle line was super long. As far as my room I give that 2 stars because the bathroom door was a sliding barn door and 5 mins after I get in my room I slammed my thumb in the door trying to close the door but the handle goes way past the a reasonable stopping point and It busted my thumb open so that sucked. Ruined my whole day.

Did not eat breakfast

I didn’t like that they charge u for parking at the hotel. I did not like that they did not have vending machines. I did not like the $150 fee they charge upon arrival. Some people aren’t blessed and that fee was a bit excessive.

I loved the breakfast, the beds were very comfortable, the TV is decent, the bathrooms and towels are very clean.

The pool was very dirty. At one point I saw a bunch of hairballs in there so I hopped out and ran to the shower. The bathroom inside the pool area is very cold and dirty, which isn’t surprising but still.

Conveniently close to Navy Base which is the main reason why we booked here. there’s also WalMart and others stores near by as well and thats a plus for any last minutes needs.