The location is perfect and not far from PIR graduation. Walmart is directly across the street and alot of eating places in same square. The hotel staff is friendly and hotel breakfast is good. The pool is a little cold but other than that I have no complaints. We will definitely book again next time we are at great lakes!

Water needs to be warmer in the pool.

The stay was awesome. Mrs Lisa was awesome with trying to help me sort out my situation with my payment methods.

My card was charged 4 times for different amounts. The night auditor Nathan was rude and acted as if he didn’t care. I requested corporate office number and he told me they didn’t have one. Definitely needs to work on his customer service skills.

The staff were amazing. Every time I encountered an employee, I was pleasantly surprised at how kind and nice they were. My young children even took notice. Thank you

We had a minor issue with one of the sinks in the room. But there was a secondary sink in the shower room and we stayed over a holiday, so I didn't bring it to the management's attention until checkout. But I am sure they had it fixed before the next reservation showed up.

The beds was big and very comfy. Big room, quiet and safe. Parking outside. Easy access to Wallmart and LA fitness, just few meters away. Loved it! OKay breakfast. Good to be an american brekfast... I like NOrwegian breafast better , but this was good :)

The Fitness room was not so inspiring :) I was happy with everything else

The hotel was nice.

We had a towel issue every time we needed towels or toilet paper we had to go down to the front desk. Also, there was a couple nights, I had to wait until 6 am for housekeeping to get towels, so that was very inconvenient not having your necessities for use. The walls in my room were also dirty.

Very clean. Staff are very professional. Perfect place to stay for my son’s graduation from the Navy Bootcamp. Shuttle is provided to go graduation. So close to a lot of stores and restaurants. I would love to stay here again in the future.

Super clean and very nice staffs.

The breakfast was good. The receptionist at the desk profusely apologized for the uncleanliness of the first room and put us in a second room that didn’t have dirty linens or the odor of tobacco. Also the entire staff was friendly and courteous.

The bed linen of the first room was so stinky. It had not been changed. That odor plus the odor of tobacco was nauseating. Also the beds were 2 different heights and firmness.

We had the king-size suite. Very spacious and clean. The breakfast in the morning was very delicious.

Their pillows were very flat, and i had to use 3 to get the right height. The bathroom and shower room didn't have locks on the doors.

Location is #1. Nice rooms and property was clean

Breakfast. I've had better breakfast at lesser hotels. Extremely over cooked sausage patties. No bacon, sausage links or waffles. The attendant had the personality of a great white shark

Rooms are perfect for Navy PIR families. They have small living rooms in every room for gathering and relaxing with family and friends.

The only thing we did not like was the "barn" style bathroom doors, but a regular door wouldn't make sense in the area.