Where do I begin? I showed up quite late, and there was an actual security precaution to get in, which I appreciate. Then their fire alarm went off, and the next day, they explained why and didn't leave us in the dark. The parking is free and covered as well. In the evening, you get THREE free drinks complimentary with your stay EACH night. The breakfast was not only edible, but actually good. I even went back for a seconds, and finally, the room was clean.

Honestly, there are no complaints from this hotel. If I had to complain, it would be MAYBE the area. The area is fine and pretty safe, but it's not in "actual Kansas City," so some people might be mad about that. 10/10 hotel, in my honest opinion.

Good location, clean, high quality furnishings, the kick back dinner and drinks were good and much appreciated

Nothing

Brenda at check in was wonderful, snacks and drinks on point. Room was clean, beds comfortable.

Wonderful offering of amenities and bonus meals! With drinks!!

The staff were super helpful. They remembered us to the room number the first night. Which I’m sure isn’t easy given how many people stay at hotels. The value for the money is amazing. They have more than I’ve seen at any other hotel chain. The food is amazing. And everything was very comfortable and very clean. My husband and I took a trip for our anniversary, and they made us a little cake made out of towels with suckers for our kids to enjoy. They even wrote a sweet card for us. We will be staying there again and telling all of our friends and family.

Everything was fantastic!!! 10/10 nothing I would change. It was clean. Staff was friendly and helpful. We loved it so much we booked an extra night, were able to check in early. Best summer vacation I've ever had!! Will come back forsure and continue to book with drury! Breakfast was fresh! Popcorn was good and the dinner /snack that they had plus 3 free adult drinks sealed the deal plus not to mention I'm a certified coke/diet coke fanatic so that was even better cannot recommend enough!!

Nothing!!!! Everyone and everything was great.

Everything! Justin and Maddy were the best - they made check in so easy. I loved that not only was breakfast, a delicious one I might add, but dinner was included! If you're over 21, 3 drinks were also free per guest. This was all a surprised and a true bang for the buck. 10000000/10 is my true rating.

Nothing to do with the hotel itself, but it was somewhat tricky for our Ubers to find. Overall that's the one thing we didn't like, but again - that's more due to businesses covering the entrance to the hotel.

There was not a single thing I didn't love about this property! The front desk clerk was amazingly helpful, friendly, and energetic. The room was clean and comfy and the bed was as good as the one at home. The lobby is gorgeous with lots of vignettes for hanging out. The breakfast was wonderful, and every one of the staff members who we interacted with were kind and welcoming to our puppies. I don't believe we could have found a better value for our money and we'll never stay anywhere else when visiting family in the KC area.

I guess if I have to find something not to like it would be the lack of lotion provided along with the other toiletries, but given all of the other great things, this one is easy to overlook.

the staff were super friendly - the day we arrived, they asked if we had any plans - when we told them our plans, they wanted to know how far we traveled for those said plans (basically, they were the type that would talk your ear off, if you'd let them - which is how it is where were from) parking was neat - there was a parking garage on site - you couldn't enter without a room key (which made me feel safe) and whichever floor you were on, once parked, you entered the door, and you were on your floor (very convenient) we've stayed in alot of hotels, and we've never had a more comfortable bed than the one here ! (I always say, no bed can compare to the comfort of your own, but this was pretty close - very soft)

the only complaint we had was there were no vending machines (I searched our whole floor & the lobby) I asked one of the ladies at the front desk, and she said they had a pantry I didn't particularly care for the pantry because there were few select drinks & food (I like Dr.Pepper - they had Pibb) and a small bag of cheetos was $3 (too much for a small bag) but this is all just my opinion

The hotel building and room was nice and the staff were very friendly and kind. The pools and hot tub were great to have and seemed pretty well kept up.

Noise level was a bit much at times as I was able to very clearly hear the full conversations of people in the next room even though they seemed to just be talking normally. The shower in the room had 2 conditioner containers on the wall and no shampoo container. Breakfast was just okay and was very basic. Otherwise, it was an overall good experience.