Everything clean. The biscuit I bought had mold on it but the staff instantly gave me a replacement. Everyone nice. Everything quiet. Awesome business stay

Located near nothing 🤣 But the shuttle driver gave me a lift to a 7-11 and offered pickup from restaurants

It was loving smaller room then I expected but over all it was nice clean no troubles shower pressure was great shower was small but still nice

The guide button on the tv remote didn’t work I could only watch like 4 channels Cartoon Network,Nickelodeon, Freeform and the news couldn’t figure out to get Netflix on the tv They should have an option if you want to conjoined rooms with other people

Great location

Note, We booked this room way in advance. We were given a handicap room but we’re not handicapped. Part of the wall was covered over in plastic for obvious repair of something. I notified the check-in girl about our room being handicap and she said that it was OK, Her manager assigned the room to us because there was a large a group coming in, but I did not see any large groups at all. In fact we hardly saw anyone.

front desk clerk Brandon went above and beyond made check in easy and simple he also made sure we had clean towels and was comfortable with our stay....

i didnt have a great check out experience the clerk wasnt present the shuttle guy didnt come check the lobby for people that may have been waiting inside he picked up who he saw outside and left so we missed the shuttle .

I loved the swimming pool.

When I checked in to let them know that my airplane was going to be arriving a couple hours late, the receptionist said it was fine. They said that all I had to do was call when I arrive & their free shuttle service would come to pick me up. Unfortunately, the hotel phones were not working upon my arrival, so I had to pay a taxi to get me to the hotel. I tried to call a # of times, but the call was dropped each time. I told the receptionist about it, but he did not offer a fee reduction for the room.

Great location and shuttle service guy was on top of it.

$15 a night parking even for the night staying.. i called 3 times in march and got the same answer of $5 to leave the car while in Cancun. April 1st they changed it to $15.. No free parking at all now, and it is controlled by a third party. Upon leaving make we were told to make sure we paid to leave it or it would be towed. ???? So $127.20 later for 7 days! Other than that it was great.

Very clean everywhere

Their coffee. Shower so strong when opening door to get in, lots of over spray onto floor. I tripped over an industrial floor mat in the entryway, exiting hotel, and fell very hard. Lots of bruising. Caught my foot on mat corner. Recommend larger mats so corners are beyond the actual doorway. There's plenty of room for wider mats.

Tucked away off the main road and clean. I go to Aloft because they are exceptionally clean.

I had to pay for parking. Not sure why they are charging for parking and there are barely any parking spaces. No garage, not even gated. Cut the charge out for parking. I have stayed at enough Aloft hotels, they do not do it everywhere.

The young ladies at the desk were most pleasant! My boyfriend and I were having a staycation & they made our experience wonderful. We enjoyed the banter at the desk with the young ladies. The bartender was also great! He was new to the hotel but he conversed with my boyfriend about anime and managed to keep me engaged as well! We had an amazing time and will definitely book again in the future!

Walking in to the hotel room, it looks and feels like a forest star. The decor and overall aesthetic was top-notch. It takes someone to do some investigating to really understand why it’s a three star hotel. But they worked wonderfully with what they had in the room was just really nice.

All hotels need access to Netflix in 2024