The staff were uniformly very helpful. A very active property extremely busy with local residents . Consistently good food across all restaurants. Masses of character in the original 1700 parts of the property.

No breakfast offered during the week. Though Concord has a few cafes within 5 minutes of walking. Atmospheric but very busy bar including a good range of local ales. Slightly jaded in heavy wear areas of the original building. Our room was not as depicted or as comfortable due to the chairs apparently being removed for replacement. The staff did however offer an alternative room including easy chairs.

Used a coupon, as the previous room we had during our stay had a MAJOR water issue (couldn't take showers because when we turned on the shower faucet, it wouldn't turn off (!). In addition, the tub was clogged, so it kept getting higher and higher... we called the front desk immediately and they sent maintenance, but even they had a difficult time. We ended up having to check out early. When we checked out, the woman at reception said there was nothing they could do (even claimed we had booked through a different online service, which we had NOT done). She seemed just lazy and didn't want to deal with our issue. My husband called a week or two later to speak to a manager and they sent us a coupon for a free stay another time. This was the stay & I must say, the manager on duty (12/10) was exceptional. She was professional, kind and completely made good on their commitment... putting me in a very nice room, with excellent service. We will now return!

A flawless correction to a prior problem.

- Location is right in the center of town - Bed and bathroom are clean - Staff are polite… but (see below)

- Haunted (even though we did not see or feel any spirits), it’s still makes us slightly uncomfortable - even though the furniture and structure are new, they are of poor quality. The bathroom sink was broken and mended a few times, the pieces of glass that holds the soap and toothbrush couldn't hold anything because it is so slanded, anything will slide right into the sink - Staff put our teenage daughter on the opposite side of the complex (desperate entrance and stairs, both 3rd floors, without lift) When we said that we are uncomfortable with the arrangement and we need to be closer together, he just kept asking us if the two separate rooms are okay. It took some stern objection for him to start looking at the screen for a different room.

The historic property is furnished and decorated to the timeframe of the American Revolution. It’s not a typical hotel. It’s an experience. The on-site restaurants and tavern are amazingly adorned with artifacts and art of the day yet there is modern comfortable seating.

We arrived around 7:45 pm along with at least one other party. We were all hoping to grab a quick meal and drink but due to hours of operation it was too late to place an order. The kitchen was closing in minutes. They need to create a limited pub menu and keep the tavern open longer for late check ins and those just enjoying a drink. In addition it would be wonderful if there were some parties or fruit available for purchase at the desk each morning. We weren’t even aware of the coffee and tea service until the day we checked out.

Concord's Colonial Inn is an exceptional historic inn with a massive amount of history and legend in the beautiful, idyllic setting of Concord, MA. I love the history and beauty of the area and of the inn. Everyone was friendly, kind and welcoming.

The only two things I didn't like was that there wasn't any regular housekeeping for the rooms - it was upon request only - and even though they give you a wifi password, the internet didn't work very well in our room. We had to go to the front of the inn or outside to get a good connection. But those were really minor issues - I would stay there again in a minute.

Such a quaint Inn. The style was welcoming. Room was clean and comfortable; bathroom was large. The price was very reasonable. Location is perfect right near the center of Concord so you can walk places.

The Inn has two restaurants which were booked for events so it was not possible for guests to eat dinner there. Related, people coming to the Inn for events took up the parking spots. I wish the Inn reserved a small dining room for guests and simillarly, blocked off a section in the parking lot for guests staying at the hotel.

The location is fantastic for visiting Concord,Ma and the surrounding area. Having parking right behind the hotel is very convenient. The restaurant in the hotel has great food but is a little pricey. The walkability from the hotel to the rest of Concord is outstanding.

The tiny bathrooms proved to be challenging for my husband and I both being on the bigger size of things. It can be a bit confusing to navigate through the hotel because you feel like you're going into employee only areas and your actually not. The restaurant in the hotel has delicious food but it can be pricey.

Lawrence is a class barman!! All staff were friendly and the Thanksgiving Dinner was excellent. Location is perfect with plenty to do and see within walking distance.

The bar closed too early, you should keep it open until 11:00 pm.

Very charming! Steeped in history; built in 1716, just think of all those who have walked these halls before us! Within easy walking distance to the main center of town, shops, dining and cafes, cemeteries, library and quiet neighborhoods. There are two dining facilities on the property. Townspeople are friendly.

Just be aware that internet is not readily available in various parts of Concord. Maybe to keep the riff-raff out? 🤣

Charming is an overused description of inns but the Colonial Inn is, in fact, charming. Walking to the rooms takes you through a warren of rooms, tavern, and restaurant. The Inn is right in the middle of Concord, with restaurants, shops of all sorts, and excellent coffee a very short walk. The village is, of course, historically important and a tour by bike, car, or on foot is easy to do from the Inn.

Like many older properties, sound insulation isn’t great. I especially recommend asking for a room that does NOT Front on the street.