This hotel was very attractive and the room we had was quite large and very clean, with comfortable beds. The pool was great! A nice plus to have poolside service from the restaurant! Also nice to have thr option to add breakfast to the room.

The breakfast on Monday (our first morning) had a nice selection, but the food was poorly made. Tuesday was better, however. Also very annoying, and the reason the hotel didn't get an "excellent" rating, was having the room keys "turned off" each morning. The front desk staff denied this, but we observed many people getting their keycards renewed. The second morning it happened before checkout, so we had to renew the card just to finish packing and get our luggage.

Adult swim time. The inside/outside split hot tub. Friendly staff. The rooms were classy and we appreciated the cupboards, coffee maker, larger refrigerator and sink! And hallways did not have the weird, musty smell like most do.

No safe in the room. Didn't like that the breakfast was an extra charge; build it into the price of every room. It seems valid to charge extra to be able to cancel 24 hours ahead of time, but not breakfast

We LOVED that this hotel had an AWESOME restaurant/bar attached. Both the hotel staff and restaurant staff were friendly and attentive! The bartenders even kept my water glass full!!!! That is rare these days. The food was great! We also loved the hotel room! The beds were very comfortable and the pillows were perfect. We also had control of the room temperature with the thermostat! We like to sleep in a very COOL room and were able to do that!

The hot tub was was being repaired and we couldn't use it. We were disappointed but realize these things happen.

All the staff that we encountered had wonderful personalities! Everyone had a smile and all were very kind! The front desk even kept our ice packs from our cooler in their freezer, before our 7 hour drive home on Sunday, since we did not have one in our room.

The door to enter the building, nearest our room was a little tricky to open, you had to yank very hard! Sadly, we couldn't use the pool on the night we wanted to because another child had a bloody nose in the pool.

The room was comfortable. The king suite with the in room bathtub was very relaxing! Breakfast in the neighboring restaurant/bar was delicious and the staff was very friendly and quick. The hotel appeared clean and tidy.

My only complaint was that my room was near the front entrance and the music was playing all night long. I expected it to turn off at some point but it stayed on all night and was able to be heard with the windows closed.

I really enjoyed the duo hot tub and the game room for the kids. Also like the attached bar and restaurant.

I didn't like that you had to pay extra for breakfast, I felt like some kind of breakfast should have been included for the price you have to pay for your stay then if you want to "upgrade" your breakfast you pay.

the staff was very kind and accommodating, especially the front desk and Triplette

The breakfast situation was a little weird, there was a continental buffet style and also ordering options (both in a restaurant). it wasn’t clear that if you had a food voucher you could order off the menu and use the voucher towards that. I would have gone that route in hindsight because the buffet food was pretty bad.

The breakfast coupons were unexpected and greatly appreciated. The facilities were clean and located near Dow Gardens which is where our nephew's wedding was held. Close by other restaurants and shopping which was convenient.

Construction on 10!!! Not your problem, but that was the only negative thing that I could think of!

THE PROPERTY WAS BEAUTIFUL, CLEAN, AND STOCKED

I LOVED THE PROPERTY HOWEVER WE WEREN'T ABLE TO GET KING ROOMS, WE WERE GIVING 2 QUEEN BEDS PER ROOM. THE STAFF AT THE PROPERTY RESTAURANT WAS AMAZING, THE FOOD HOWEVER WASN'T VERY GOOD, CHICKEN WINGS WERE UNDERCOOKED, THE RIBS WERE OVER COOKED.

The location is great. The room is perfect—enough space with a kitchenette, a lounge chair, and an office space.

The elevator is a bit of a bottleneck. The hotel is huge but the one elevator picks people up on the way up and down so you find yourself waiting frequently.