The bed was AMAZING! Offering an open cafe' for extended hours was a big plus. We haven't encountered that in our travels before.

The parking spaces seemed narrow. Each time we parked, we were so close to the next car that we had to wiggle out of our own car. Although the rooms were in great shape, there was a bug crawling on the front of the microwave. I took a picture of it before I killed it. I thought I knew what it was, but looked it up on my phone. It was a perfect image of an American Cockroach. It made us uncomfortable, and although we kept our eyes open, we didn't see any more.

How friendly, nice, and informative the staff was. How clean and nicely decorated the rooms were. The nice, large bathroom, the bed was SUPER comfy! Plenty of outlets - lucky for me since I depend on a heating pad plus an outlet to charge my cell phone! The filled pumps in the shower of bodywash, shampoo and conditioner very handy. And the removable shower head was great and hardly had to wait for hot water even immediately after my hubby showered. The cafe was fabulous. Everything in the cafe I tried was very good and kept fresh and stocked. They had so much variety! Ice creams on a stick, in a cup and popsicles chocolate muffins (tasted like a slice of delicious chocolate cake)! Especially wonderful was the loaded potato soup! Was VERY impressed they had yummy flavored creamers for the many different coffees they had. Lots of choices of juices. Delicious waffles, eggs and sausage. The biscuits were excellent and also loved the plain bagel with strawberry cream cheese. Appreciated the yogurt and fruit too! Everything we ate was excellent! Hated to leave!! If we come back this way again, will definitely stay here!!!

The bed remote for moving head and feet up and down stopped working. Worked 1st night and was great.

Bed was comfortable but we never knew that it was an adjustable bed or massage capability until the day we left so we never used those features but would've loved to have done so. That should be more well known!!!!! The breakfast was good, and it's a nice feature to offer food throughout the day (never experienced that before at any hotel). The room was nice, although there were black hairs in the sink and the bathtub, like stuck to the side from cleaning maybe? Did not appreciate seeing that. Elevators would've been nice to lug stuff to the 2nd floor. View of the Bay was fantastic!

Put signs on the bed to tell customers about the Bed features and how to use them. During breakfast, put out Pam spray for the waffle maker... there was none available to us and the waffle stuck terribly to the hot griddle. Empty the trash recepticles more often - they were overflowing and spilling on the floor both mornings we were in there.

Beautiful view, food was outstanding! Later ability to have chili dogs, ice cream, snacks...yeah that was a beautiful surprise. Breakfast was amazing with eggs, waffles, sausages, and a roller grill?! Seriously, never seen that before! The 2 young fellas checking ua in were super friendly, helpful and such great vibes!

No coffee machine in room and light switch by a bed would be very nice but, was ok.

It's close to downtown. We can see the lake from the lodge. I am partly handicapped and it was easy getting into the room. The bed. We stay there because of the bed.

The shower head. I wish it was detachable. Being able to bring food from the office to the room. We can have popcorn and cookies! I can't think of anything else.

The bed and pillows were wonderful. Large bathroom and shower was great. Breakfast and lunch was very good and available at all times posted, plus snacks available all day. Location was close to a lot of good restaurants for dinners.

The floor of the room could have been cleaner. Since we were an extended stay, housekeeping could have been better. We didn't know we had to request fresh towels and garbage emptied until we ran into a housekeeper cleaning the room next door.

pleasantly surprised - updated - clean - convenient

staff definitely is not empowered/trained on revenue maximization - hotel was less than 50% occupied easily - I was looking to extend - but to do so was told I would have to move rooms because arrival scheduled for room I was in - I was staying because I tested positive for covid - moving rooms a bad idea and if someone in house wants to extend you should move the upcoming arrival and keep guest in room when availability allows - so instead I did not extend and went home to finish out quarantine and sent family to a resort for skiing and safety and quarantine away from all. ironic.

The check-in staff were so friendly and helpful. They got us into a new room and got our TV going. We have never seen so much free food available in the cafe at all hours. Very impressive.

The first room smelled like smoke so we had to change rooms. And then our TV didn't work. But they took care of us.

I liked the location(which is SO convenient). I liked the Housekeeping staff. I liked the cafe that was open to all the guests-gratis. But I LOVED the family that owns and operates this Inn. I will recommend this inn to all.

The rooms could be updated a bit.

Overall it was a great stay. The only complaint was that both nights we stayed there were a group of guys laughing, talking loudly and drinking beers literally right in front of our window and door. They were there over and hour both nights, and we had to turn the t.v. up to drown them out. I figured maybe it was a popular spot since it was at the very end next to the telescope. Everything else was great.