clean and a great location. if you want to enjoy Alsatian village it is perfect. it was winter when we were there and they had coffee and hot chocolate available in the lobby. they even had marshmallows for the coco. the bar area looked great. the parking garage attached to it is FREE and leads directly into the lobby.

it was a bit of a walk from the elevator to our room. not the hotels fault but the few hundred foot walk to our room wasn’t fun some nights. lol. there may have been some beverages involved that helped it be a little more annoying.

The location was great and most staff was attentive and nice.

Our room still had a few small trash items on the floor throughout the room from previous guests. Wait staff in restaurant was not very welcoming in their greeting or conversation. Food arrived for adults 10+ minutes before food came for our child.

Friendly staff and warm welcome. Spacious room. Coin laundry facility in the hotel. Free parking next to the hotel.

It'd be better if front desk can help to exchange the coin (for laundry machine). No drinking water provided.

The bed was very comfortable and the location was great. We actually got to see a band just within walking distance. Also liked the extra room away from the bed because I usually wake up earlier than my husband.

Nothing

The location is perfect. Right off the interstate. Within distance of the arena and other attractions. Staff was very nice. Hotel is beautiful.

Bed was hard and not very comfortable.

Great place to crash. Comfy bed and clean room. Great walking distance to cafes and restaurants, and even a Sunday farmer's market! Felt like I experienced a big presence of Omaha in just a short stay

Na

practicality of fixtures and location of amenities, (Someone has the experience to know this.) Fast response from employees when I needed help, twice. Excellent service for our party at the large table by the bar. There were at least 10 of us and the bartender took great care of us.

I'll have to get back to you on that, can't think of a bad thing for the four days I was there.

It’s a beautiful hotel, clean and tidy and very nice. It was super snowy and icy so I was very thankful for the parking garage. All the staff I interacted with were kind and helpful.

The only thing - I went down to the hotel bar and other customers were super loud, playing their own music for us all to hear, just being kinda rowdy. I think it would be better to have rules about how people act in the bar. The staff was fine though, just other customers who were a little outta pocket.

Location’s perfect! So accessible to everything especially restaurants. The ramp parking was also convenient. The room was excellent , comes with a microwave (seldom you can find now with other hotels , unless you get a more expensive suite). Overall, a really good pick for a place to stay in Omaha , it’s worth every penny !

The only small thing we did not like is the floors were not sound -proof I guess. The noise above our room was a bit uncomfortable especially when it’s after 10 pm or bedtime for kids. But otherwise, it was handled really well by staff. Thank you!

Breakfast complimentary due to check in issues that were beyond their control. The meal was delicious, the wait staff was very attentive, and the kitchen was quick with preparing the meals.

The breakfast prices on the menu were a bit high, so I probably would not have purchased the breakfast had it not been for the complimentary voucher. Fortunately, there is also a free continental breakfast option as well.