Efficient check in and out. Bell staff were great with our luggage, thank you Danny. Rooms clean and well-equipped, great view of the mountains. The grab-and-go breakfast counter is a great idea. The private beach was pretty amazing. We traveled with a dog, was welcomed with doggie treats and a "pawsport". Housekeeping delivered a doggie bed and feeding bowls. Loved all that. Also, a shout-out to the staff, they were helpful, friendly, and even allowed us a late check-out. We didn't eat at the hotel, except for breakfast, we walked across the street and had lunch at Austin's and dinner at Chopsticks. Both highly recommended for quality of food and service.

A bit too expensive. We ended up paying $500 per night. It's a great property, but is it worth that much? I did not like that we had to pay for parking. Valet parking the first night and self parking the next. I think I spent $150 for two days (I am willing to be corrected). For a hotel that charges that much for a room, free parking should be a given. But I would still return because, as I said, it's a great property and that takes away some of the pain of the high tariff.

This resort was top notch! I loved everything about my stay. All the staff was friendly and helpful. The adventure team (Ryan & Lewis) at the hotel are passionate about their jobs and is such a great benefit of this hotel. The hiking experiences were amazing - trust me, participate! My room was very clean, spacious and comfy! The heated pool and hot tub were great and quick access to the beach area. I just got back last night and already thinking about booking my next trip. I will be back! Great hotel with stunning scenery!

I thought the food could have been a little better - especially for the price - but it was not terrible. Some great restaurants right across the street for more variety too!

We enjoyed the new bar/restaurant on the beach and had a delicious meal at the Lone Eagle as well. The staff at the property was helpful and gracious.

I am not a dog person, so having so many pets on property and especially on the 11th floor made it a bit uncomfortable for me-barking and having them in elevators was uncomfortable. Possibly having a special section of the hotel for pet owners would be a solution?

I booked two rooms. Mine had a balcony, which was lovely, but the room did not match the photo advertised. That was a huge disappointment. The shower head needs replacing and the tub backs up. Room 311. The furniture is not in the best of condition either. For what I paid, though it would be nicer.

See comment above.

Room was great, as was location for an event in Incline Village.

I was surprised to be charged a $50 resort fee and $29 for self-parking on top of a very high room rate. Breakfast was good but would have been better if served hot instead of almost hot.

Beautiful setting & wonderful service; rooms comfortable & impeccable; Dining delicious & plenty of choices from grab & go, cutthroat saloon, cafe and fine dining; location perfect for all activities (hiking & kayaking:-)! My favorite place to visit; loved new Eagles Nest restaurant and bar on the private beach.

Spa treatment prices are a little steep. :-/

We loved the location. So close to Diamond Peak and Mt. Rose

I wish we would have known how popular the eagle's restaurant is. We didn't make a reservation and they couldn't even take the two of us. I would have liked better food choices at the hotel.

I love Lake Tahoe. First time visitor, but for sure not last time. The resort is great, their staff is very professional and friendly. We really enjoyed staying at this resort

That we didn't spend more nights there

Everything: location, building layout, cleanness, staff.

The bathroom: shout head wasn’t properly working that looked clogged and pressure wasn’t strong enough. The tub was old style that too small and not enough depth.

Friendly and accommodating staff. Great location as it was close to the lake and walking distance to restaurants. Great that they allow pets. Hotel was very friendly with all the pets.

They advertised Tesla chargers available for use. This was a big reason why we choose to stay here. However, I was unable to charge on 3 of the 4 days that I stayed there because other guest were constantly using. Unfortunately, there was nothing the staff could do to limit the use.