Staff was friendly and professional, handled all of our requests with a smile. Rooms were super clean and all hardware/appliances worked. Once in a while large #2 packages would require extra postage, but the toilet never overflowed. And despite the location being across the street from the freeway, a High School, two blocks from an Elementary School and about a mile from the airport noise was NOT an issue inside our room. You'll be able to sleep well, if that is your goal.

Facility was older, perhaps part of a budget chain at one point prior to being adopted by La Quinta. Rooms would have benefited from a carpet upgrade, and it would have been nice to have a microwave though there was a microwave in the front office which was accessible.

I chose this inn because of proximity to the Reno airport. I had a very early flight. The site information listed an airport shuttle service, which it no longer has. The manager, Efe, told me most guests use Uber, and how easy and quick it was, how to book it ahead of time, etc. He even gave me a break on the parking cost (I left my car for 5 days), and told me where to park it so security cameras were on it. He was very helpful. The big surprise was that I noticed on the map (while getting ready to book Uber), how very close this site is to the Reno airport. It was a 10-15 minute walk, so I walked! In many airports it is a longer walk to the gate! I will absolutely use this La Quinta location again. Walking may not be an option for travelers with much luggage, but I was traveling light.

I have bad hips and usually have problems walking the morning after I stay in a hotel. The beds are usually too hard and I don't sleep well. This is the second time we have stayed at this hotel. The beds are softer but not too soft. I get a good rest and have no problems the next morning. Great bed, clean and easy to get to the room. This is our go to hotel!

We loved the location and the breakfast. The staff on the 2nd day were great!

The first day we received the wrong room and the lady at the counter told me that walk ins get preference. I asked her, why do we make reservations for then? She was not helpful at all. The staff the next morning was great and gave us the correct room.

The new owners are right there to help and very friendly. The graveyard woman is super nice and funny. They're getting ready for big and complete remodel, this us a great value and will be even better soon.

The female who works during the day is not polite not friendly and has very poof customer service skills

Breakfast was really good, coffee, tea, pancakes, milk, cereals, and more. Location is good, almost 20 minute walk from the airport. Wifi in every corner. Staff was really helpful!

There are only stairs to get to the 2nd floor, so if you carry luggage, it’s kind of uncomfortable.

all that was good Clean nice bed and bath didnt do breakfast

only dislikecould have been a little cleaner stairs and hallways its a big place lot of rooms rooms were nice and clean just the outside needed a bit of att

I liked the fact that they let me check in early and didn't charge for an early check in and I also like that they have breakfast in the mornings and their prices are decent too.

Not sure

Customer service was really nice! Rooms were great, . Shower head had great water pressure, Tv has youtube

Bathroom smelled like paint, room was alittle dry with or without the fan on.

All went well, very happy with stay!

Was happy with the experience, if I have to say something….an extra blanket hahaha!