The food was warm, the options available, the waffles, the staff during check in and check out. They were kind and made great conversation. They answered any questions I had. Loved the modern fun style. The seating for breakfast.

When I unrolled the bath mat for the first time from under the sink it was wet. Seemed used or wasn’t dry yet. The tub was fine as is when I decided not to use. Other than that everything was great.

In writing, I asked the hotel if I could please have a ground floor room because I am physically compromised and taking my dog out 3–4 times is arduous when using elevator, etc. I received no response and when I checked in, I was assigned a room on the top floor. Disappointed, I dragged all my stuff up there to find the room had not been cleaned! Dragged all my stuff back down to the desk and I was finally given a handicap room after being told there were no ground floor rooms available. The room was GREAT and convenient! The young woman running breakfast was VERY FRIENDLY and HELPFUL. She’s a great employee! (I’m sorry I didn’t get her name.)

See above… Poor communication (no response) from the hotel was troubling.

It’s new, modern. There was ample parking. The lobby area was inviting, plenty of comfortable seating, and very clean. It’s easy to get to, close to restaurants, and conveniently close to Carlsbad National Park (25 miles). The king room was nicely decorated with a seating area. All staff we encountered we very accommodating and friendly. Breakfast was decent - the normal eggs, meat, potatoes, waffles, toast, bagels, cereal, etc. The outdoor pool area was not open at the time of our visit.

It is on the main ‘drag’ of Carlsbad and therefore if your room is on the front of the hotel you can definitely hear a lot of traffic. The mattress was a little too firm for me, but that’s just personal preference.

The service at La Quinta was exceptional to say the least. Very kind and welcoming people although check in time is a bit late in the day and would be preferred to be flexible between 1-3pm.

I cannot really think of anything i disliked other than the service at the breakfast area. Food ran out quickly and was not replaced on time for everyone to have a share. I overheard people complaining about the long wait.

The room was big and it was clean. The staff was friendly and helpful.

In my opinion, the hot tub wasn’t very hot, and the jets didn’t seem to work with a lot of jet power. When we went swimming it was later in the day and they didn’t have pool towels left out near the pool for us to use.

The manager went over and above!! The facility was very clean with all the comforts of home!! Breakfast was outstanding!! A full breakfast with eggs sausage potatoes biscuits and gravy cereal yogurt toast bagels and cream cheese much more!! The lady who was attending even made extra biscuits when we ran out. Very friendly and helpful.

We needed the handicap room and it was located behind the sign on the front of the hotel so we could not see around it....no view and it blocked the sun in the morning.

Great service from the staff. Breakfast selection was amazing. The pool was very comfortable and easy play for the kiddos. The Jets on the hot tub didn't work tho...bummer.

There was no designated smoking area outside of the building

Location is excellent and the room good size and clean

the room was not cleaned and when we ask the maid, she said that you have to request cleaning a towels if you want, otherwise the service is not done. This should be ma de clear during check in.

it was convenient to the location I needed to be by. The staff was beyond friendly and helpful. The breakfast was also pretty good!

The pool was quite messy, and its open until 10pm but its very dark and not light up past the door light and whatever light can come out the hotel windows so I didn’t feel very safe at night with such low visibility.

We enjoyed the breakfast and it had everything you would want for breakfast. Very clean and well stocked. The location was perfect!

Hot tub was not working and cushions around the pool need to be replaced.