This hotel was the absolute nicest chain hotel we have ever stayed in. We use these types of hotels for our National Parks trips and this Home2Suites was amazingly clean, spacious, and well-appointed. The gym was brand spanking new! The breakfast was plentiful and delicious! The staff were always available and so helpful. Even the hallways and stairways smelled new and clean. Truly, I cannot say enough how pleased we were to make this our home base for exploring Carlsbad Caverns and Guadalupe Mountains National Parks!

Everything was perfect - I highly recommend this location as a home base for exploring Carlsbad Caverns and Guadalupe Mountains National Parks!

The hotel is very easy to reach and within a short driving distance of the restaurants of downtown Carlsbad. There is even a brewery next door! The hotel staff made us feel welcome and provided us with free water upon arrival. The room itself is very large, with a nice sitting area and a large and comfortable bed. The shower was also good, though not ideal for people over six foot two (190 cm)! We slept well with minimal street noise.

The garbage bin under the sink looked like it hadn't been cleaned in quite some time: it was very full! The breakfast was quite minimal and a lot of options were already gone by the time we came down for breakfast, still well within the operation times.

The rooms were spacious and very clean and comfortable. Fatima at the front desk was especially helpful. She helped us plan for our trip to the Carlsbad Caverns the next morning and recommended a terrific restaurant in the area for dinner. Hotel is very convenient for the Caverns.

Can't think of anything.

This is incredible value for money. The rooms are clean, staff is very friendly, they give out complimentary pods for washing clothes, even the gym has almost everything you need. The breakfast is surprisingly varied for the class of the establishment.

I'd love some fresh vegetables for breakfast, but this is rarity in US guess.

Clean and conveniently located. Had two beds and a sofa bed. Full size refrigerator. When there was a mixup over our reservation, I was told the manager was contacting booking, but not to worry, they would have a room for us. Also, they let my daughter in the room before we arrived an hour later. Good service.

The breakfast is good but the hot food was not well labeled.

Good location and service. The rooms are comfortable and clean. The hotel also has a decent breakfast with multiple options. Shoutout to Savannah for her helpful service.

They ran out of many breakfast items and coffee on day 1 but the service was better the next day.

beautiful, new property. Awesome waffle and oatmeal bar with lots of toppings. Fatima checked is in and have us lots of tips about visiting the caverns and ensured we had a reservation already, as they were sold out. Comfortable beds! Quiet, couldn’t hear the neighbors.

Our room had a strong sewage smell, it was late so we stayed. the next day we asked to move and they apologized saying that room should never have been given out (Internet was down). And we were upgraded to a suite for our other night. Lack of pork free breakfast options. only one waffle iron so it always took a long time to get one.

This hotel is well-managed and was in better condition, and cleaner than the upscale hotel we stayed in at Santa Fe. Our room was spotless, and so was the rest of the hotel. Shower pressure was great and the water very hot. Great location if you plan to visit Carlsbad Caverns!

Location ‘out’ of town, easier access to caves. Spacing in Lobby for BF and soft music. Staff. Hubby slept well which is unusual. Comfy soft sheets but were hot poly/microfiber. K’ette to eat leftovers. Hubby loved tv system. One of best he has ever had (he travels). Shower ok. Less pressure than many but not bad. Good counter space. Big bathroom. Bf ordinary. We’re tired of this type but glad to have it. Soupy oatmeal precooked items. Well lit parking.

Wifi. 12 hrs of trying unsuccessfully to downloading maps. Kept throwing me out after 5 min. Lobby was better but still trouble. Unsuccessful. After 6 weeks of travel 2 other hotels were similar. We booked k suite but were put in K suite accessible room. We Tried to get non accessible or QQ but not an option unless more$. It was just Too big. Seating too Far from tv. Couch was uncomfortable. Great for wheelchairs. Not enough lite in bathroom. Someone getting ice outside our door before 6 am. Woke me up.

Breakfast was excellent! Waffles, muffins, fruit, prepared warm breakfast sandwiches (protein)! Wonderfully cold milk was refreshing to everyone, good prepared coffee, there were plenty of options and condiments to make everyone in my family happy. Front desk staff was great help and quick to supply missing product from my kitchenette.