This was my second stay at NY Moore so there were no surprises. And, that's what I appreciated. I knew the kind of service and experience to expect. When I flew in early for my interview the next day, I knew I could count on the great folks working at the desk to accommodate me - and they did. I was able to store my things when I arrived early and go get something to eat. By the time I got back, I was allowed to check-in a little earlier.

When the L was being serviced, which I understand it does, being that far out makes traveling by public transit a little trickier.

There was free coffee, a beautiful lounge with a small library of a vast assortment of books, and beautiful murals and street art decorating the interior and exterior of the building,

One particular staff member was slightly rude and condescending. The rest were friendly. The beds weren't the comfiest and I had a snoring roommate - but that's the risk one must accept when staying at a hostel.

Location, fast access to subway, food stores in the surroundings, cooking facilities, kind and supportive personnel, quiet and nice roommates. I was lucky

Nothing

I love the location. Very close to Manhattan, like a 5 minute walk to the subway - Montrose Av. Also the graffiti walls are exceptional, strangely it makes you feel at home and safe. They offer free water, hot and cold. They have coffee or tea. There is a small kitchen and a fridge, i believe. The staff is great, helpful and they work 24/7. The lobby is very cozy, great for some takeout dinner. The room, at least the one i've stayed in, was very clean, the beds were comfy and the bathroom was probably better than in most cheap hotels. My first hostel ever and i seriously can't complain about anything!

The only thing that bothered me was that you have to bring your own lock or you have to buy it for a few bucks at the reception if you want to put your stuff in a locker. BUT they offer free luggage room for you suitcases or bags, so it's basically perfect.

The rooms were spacious, the common areas such as the game room and lounge in the first floor were really nice! They offer free drinking water and coffee which is a plus, and the staff were friendly :)

Awesome location, very close to Bushwick. My room waa well furnished with a comfortable bed, and a clean bathroom. Easy check-in and out, you can even leave your luggage for free after checking out. There's a big, welcoming living room, a big kitchen and as well as a working space!

Honestly, everything was great. Only thing that could have been a bit cleaner were the floors in the bedroom.

Good value for money, comfortable and helpful staff

The area around the hotel can feel a little unsafe at night

Personally I really enjoyed my stay - the area was super easy to get to on the L train from JFK and wasn’t far at all if I wanted to pop to Manhattan. The area itself was super cool, with great bars, live music and vintage stores - basically everything I needed was within walking distance so I spent most of my time in Brooklyn. The beds were clean, WiFi good, I appreciated the free tea and coffee, and option to store my luggage ahead of my evening flight. Staff were warm and friendly. I also loved the fact I could stay in a room with just 3 other women, it felt safe as a solo female traveller and not too overwhelming like some of the other hostels that are shared between more people.

I hate to say this but it was dirty. While housekeeping did come in most days and switch up the beds, change the bins and give it a quick mop, the bathroom (in particular the shower) felt very unclean and around the beds there was a a lot of hair and dust. Someone’s red acrylic nail lay behind the glass table next to my bed for a whole week :( However, the beds were very clean and that’s the most important thing! I was also in the room next to the luggage store and main desk, which was very noisy with people slamming their cases against the wall. It might be worth noting to staff if they could just please lower their voices slightly/not slam doors when helping guests with luggage it would have been most appreciated, as this made sleeping difficult, even with earplugs.

I was expecting typical tiny closet sized NYC accommodation but the 6 bed dorm room was bigger than my house! I felt super comfortable and enjoyed having the bathroom attached to the room as well. The facilities of the hostel were also great with a kitchen and cheap vending machines as well as a massive library selection and gaming room.

The room was very clean. The staff were exceptionally friendly and helpful. The location worked to be close to our son whom we were visiting. Close to the Montrose station. Water was soft. A bit difficult to regulate the temperature of the shower but we figured it out. Bed comfort and pillows were okay.

We were provided towels but no wash cloths