what a great hotel! lovely people, great facilities in the room, quiet, good shower, comfy bed. also the location is amazing, good bars and restaurants nearby. people were complaining about the coffee in the room but besides the fact that there’s complimentary coffee downstairs, if you know how to make it the coffee in your room is actually pretty good. we definitely will be back, don’t hasitate and stay here!

If I have to think of something; we booked a supreme queen because we thought no one would be against the wall. that’s not true; apparently not every supreme queen has a bed that you can walk around, ours was against the wall. that wasn’t that comfortable at night if you don’t want to bother your partner.

Conveniently located near all the best shops and train stops in Williamsburg. The room I booked was the perfect size and spacious enough for 2 with all the essentials ended for a comfortable stay. Love that there was a water refill station right outside our room and directions and info clearly displayed on the cork board when you enter. We arrived early in the morning and didn’t have to wait a crazy long time for our room to be ready. They also have pastries, coffee and water in the lobby and a terrace to sit and enjoy as well.

Bathroom sink area could be a bit bigger with more counter space for my cosmetics (i had to put my bag on the toilet :-/).

The rooms are small but perfectly designed. I come to New York for long stays (10-12 days) and enjoy staying at the Penny because it feels like a mini-apartment. I love the little details in the room, such as the artwork, real plants, good books, drip coffee, nice robes, quality toiletries, and cute throw pillows. And the rooftop, it’s incredible!

I generally prefer hotels that have a nice lobby as I enjoy the social experience. The Penny doesn’t have a lobby, but the rooms and incredible rooftop make up for it. My only real complaint is that when I order room service, I expect real plates and silverware, not carry-out containers.

From pre-arrival to check-out, everything flowed smoothly. Email response time was quick, hassle-free check-in and front desk was always available to help. They even organized a car service to JFK. Rooms are cleverly designed to even accommodate a kitchenette, and they have free coffee! Perfect location in Williamsburg close to L and G trains, with plenty of restaurants and bars around. Neighborhood feels safe and quiet. Bonus: rooftop bar! They even have free bike rentals for guests to roam around Brooklyn.

Very satisfied with my stay, nothing to complain :)

Great location, away from the Manhattan hustle and bustle but still one subway stop away. It felt nice to start the day here and come back to a quiet neighborhood. The beds are very comfortable. Nice design. The rooftop restaurant is amazing because of the views.

It can be cleaner - more attention to detail. The bathroom door couldn’t close properly. You can’t open the window at all, which makes it a bit claustrophobic since the rooms are quite small. The refrigerator is too loud. Bathroom towels had holes. It would be great if the rooftop restaurant was open in the mornings, too.

The location is in a nice neighborhood and the ability to park our car in a safe parking garage close by - was convenient. The Penny has a cheerful bright fresh decor. The staff is very friendly and would greet us happily each time we stepped into the lobby. There was fresh coffee and tasty pastries in the morning in the lobby. The rooftop bar was super fun - great decor, super view and friendly service. The fresh guacamole was amazing! Next time we will try to eat dinner at the restaurant. The art thru out the hotel is original and upbeat. The room was lay out was well done. The bed comfortable. It felt like someone really thought about how a guest would use the facilities. It is now our favorite hotel in Williamsburg /Brooklyn. The location is great for walking to restaurants and the waterfront (don’t miss the Domino waterfront park near the Williamsburg bridge. There is a great view of the Williamsburg bridge and the Manhattan skyline!

Nothing!

After staying in Manhattan for work for a week the Penny was a welcome change of pace. Spacious, bright rooms with a super comfortable bed, seating area and a wee kitchen. The bathroom is a good size and has all the products you’d want as well as towels that are actually adult sized (anyone else hate those tiny hotel towels that would barely cover a child?!) A big factor in booking was that all the artwork has been created by disabled artists- this is the area I work in and it’s really exciting to see a hotel supporting their local disability arts focused organisations. The area is great, quiet but just a short walk to cafes, bars and the subway and it felt safe to wander in on my own. It will absolutely be my go to hotel next time I’m in the area

The Penny Hotel had such a unique, artsy, cozy aesthetic. Friendly staff, chic roof top bar/restaurant. It’s hip, it’s centrally located in a nice area close to many restaurants bars and shops.

I would say my only complaint was the shower. The water leaked through the bottom of the shower door into the sink/toilet area. It may have been isolated to just my room. I also was disappointed when house keeping forgot to take out the trash from underneath the kitchenette sink.

We absolutely loved the Penny hotel. It was the perfect location in Brooklyn / Williamsburg, close to great coffee shops, restaurants, bars and amazing shopping. The rooftop patio had a stunning view of the city and it's the perfect spot to have a drink and plan out your day or night. We were able to hop on the train a few blocks away and get into Manhattan in minutes. It also allowed us to explore more of Brooklyn without feeling like it was a big journey to get there. We will absolutely be staying here again the next time we're in NYC.

Honestly, there's not much that could have changed to make the experience better.

Great option for a short stay in Williamsburg. Loved the cozy room and was lucky enough to have been given a room with a wonderful view by a a particularly service-oriented receptionist. Very pleasant rooftop bar/restaurant with a late night happy hour.

While there is a kitchenette, options for preparing your own breakfast or meals are very limited; for instance, there are no sharp knifes. The receptionists are professional, though only a few of them go the extra mile to make you feel welcome. As mentioned by other reviewers, the lobby is quite small and there is no lounge area.