Was never told anything about breakfast

Would have liked to have been able to make tea in my room rather then going into the lobby to get it and I think they should advise you on breakfast when you check in. The staff didn’t really interact with you Just dud the basic check in questions and here’s your key and where your room was

The staff were extremely welcoming and helpful. Food options nearby and a quiet, private location not too far from the airport and town. As I left the first night another traveler gushed to staff about the place, promised to be back often. My concern about an issue with the bath drain was addressed by the manager and I had a soothing bath my last night.

Really wanted a bath on entry but the drain was broken. The sign wasn’t lit at the street and I passed by twice.

Wonderful and clean. Spacious room with a fridge, a clean bathroom, a microwave, and large television. A/C is easily controlled. The staff is also very kind at the entrance, and they have a shuttle bus. Despite their route being to the train station, they kindly agreed to take us to the airport. And on top of all of this, they even have a small fitness room. I was very satisfied with my stay here.

The location was approximately 10 minutes from the airport. We stayed here just to visit The Niagara Falls. The room was spacious and the beds were comfy. Value for money. Many diners around the place and the parking is free.

Drawbacks: There was a slight stench when you enter the room. Once your inside you cannot make out. Moreover no water / coffee was provided in the room. If you wanted you had to go to the Lobby.

The location was a bit sketchy and didn’t really look like the pictures but for the few nights we were there it was great.

There was no hair dryer provided which isn’t a huge deal and I paid for a room with a queen bed however I’m pretty sure we ended up getting a full size bed.

Friendly and helpful staff. Room and beds were very comfortable. Needed an overnight stay on a road trip, and this was perfect.

Room was missing the shower curtain. Front desk would have been happy to provide one but by then we were finished showering. Arrived 1 in the morning but had to wait to check in as front desk clerk was on a shuttle run.

Room was spacious, front desk was nice and check in was smooth

Price should have been cheaper although it is close to Highmark stadium. Bathroom sink was in the hotel room, not the bathroom, but that can be looked past

It was clean

The people above us were up late and stomping on the floor so our sleep was disrupted. It didn’t wake us up enough to think to call to the desk but it was enough to make us very tired in the morning

Great location, free parking and great attention from the staff. Comfortable room, close to malls and restaurants. Everything you need after a long road trip.

The car entrance could be confusing, even with Waze, but you get used to quickly. When you enter the room the air conditioning was too cold by default.

Friendly staff- greeted, able to recommend food places, provided what was needed. Housekeeping was nice. Parking on site. About 30 minutes from zoo, about 45 minutes from Niagara Falls. I liked that it was a little tucked away but close enough to attractions and food. Indoor Sonic right down the road.

Room had strange odor at times- not sure what from but didn't linger. Have to ask for hair dryer at front desk & no coffee pot in the room.