The breakfast worked perfect for our schedule and was kid friendly.

Booked 2 queen beds so our daughter could sleep in a bed. We were upgraded to a king suite which was fine, but she ended up having to sleep on a pull out and the sheets were full of crumbs and hair.

It was passable but a lot less then we expect.

Selection was limited. They had oatmeal out that needed to be microwaved but we could not find a microwave to use. We are not fans of turkey sausage or bacon. The pastries selection was poor v

The gentleman at the front desk when we arrived was the most polite and personable individual I have ever encountered at a hotel desk. He spoke to my family as though they were his own family.

Very clean. Quiet. Breakfast was fantastic. Firepit at evening was very enjoyable. Will DEFINITELY stay again next trip to Oswego, New York.

N/A

Well - there wasn't really a breakfast as advertised. When we checked in we happened to ask & they said it was just 'grab & go' What they did have was good though.

To advertise free breakfast & then not warn people when they check in isn't very considerate. Sometimes free breakfast is the deciding factor in which hotel to choose - it's a big deal to some. (Not us) Also - we had no idea there wouldn't be housekeeping available (I guess it's due to covid still?) Towels & bed not being made weren't a problem, but 2 days worth of trash in 2 tiny trash cans wasn't pleasant. There were probably provisions made to pick up trash, but if there were - we weren't told about it. Again, no one explained what was going on when we checked in. There's a small card in the room saying room will be cleaned every 5 days - but most people probably don't notice it.

I did not have the breakfast, but it looked tasty. Staff was extremely friendly and helpful. The room was spacious and very clean. I'd definitely return!

I can't think of anything that I didn't like.

Beautiful hotel with great amenities, staff was the absolute best! Jeff was awesome! Great local recommendations.

Wish we could have stayed longer.

I did not have a chance to have eat the breakfast but I stayed @ an IHG Hotel before, so I can say that the food would of meet my expectations. Even though the hotel was filled to capacity during the pandemic it was very spacious & well organized.

Nothing. Everything was at expectations. Thank you for a great staff. Even though the hotel was filled to capacity during the pandemic it was very spacious & well organized. Thanks again for a great stay.

The staff was super friendly and helpful. The breakfast was good. Loved the outdoor firepit!

No room cleaning. Had to get extra towels ourselves from the front desk. Price a little high.

Everything! Staff were so nice and accommodating. Breakfast area was clean, organized and well stocked. We loved that the coffee was ready early and breakfast started at 6!