The staff, especially, Tricia, Abba, and Krishna, were very pleasant and tended to all of my needs from the very beginning. They knew that I would be arriving late and saved my room, or I would have been sleeping in the lobby due to the hotel being booked. Tricia even recommended a bar that we should check out. The room was exceptionally clean and comfortable. I appreciate that there was a refrigerator inside the room as well. The hotel is close to quiet a few well needed shopping places and right near public transportation which is a plus. For the hotel just opening, I feel that they are doing a wonderful job. As with everything, there are little kinks to be worked out. But none the least. I will definitely stay here again in the future and recommend the stay. It all depends on your attitude towards others, that determines how your experience will turn out. Nectar to catch bees, poop to catch flies 🤨

That they just opened around two weeks ago, and the bar downstairs nor the rooftop terrace has yet to open. But I know on my next trip out here, that it will be, and I will be there to enjoy.

First of all I This was my first time in NYC .. and I am so glad I came to this hotel .. the staff went above and beyond to accommodate my needs, to extend my stay and provide me with the things I needed along the way .. I must say this hotel I ran properly , professionally and everyone that works there is extremely nice and sweet .. I’d like to tip my hat to armaan the property general manager , who was top tier customer service .. and Krishna who answered all my questions with a smile regardless of the time .. also the girls that work in the morning were all so sweet and helpful.. truly made my stay in nyc one to remember … I will only come to this hotel for the rest of the time I come to nyc on business .. even the maintenance guys were timely with repairs!

This hotel had the best room rate compared to all the others I looked at in the area. My expectations were set to that - and the hotel was perfectly fine for that. Nothing special but also nothing wrong. The room was a good size and the facilities worked. But the staff deserve a mention as being especially great, and that’s a reason that I would use again on any layover or transit where I need a hotel

Very close to JFK. Great for a long lay over and need a snooze before the next flight. Very modern and clean. Great staff.

Dont plan on food or anything close to walk to. We got in late and its not really a safe neighborhood. Taxi/Uber for a short distance was still 50$. Not the hotels fault. Room was beyond tiny.

Staff was good.

They dont come to clean your room. I went out for a day and came back all the dirty towels were still on the floor the floor didnt get swept. So other than that its ok.

Location was excellent and customer service was top notch. I will definitely sell this property to my clients. Millicent

Close to JFK so was needed after our flight was cancelled late at night the staff helped a lot of people stranded

Nothing

Great location but no breakfast

Nothing much I was expecting breakfast

Our neighbors TV at 2am was far too loud and woke us up.

Very good location

No room microwave, no small soap in room