It was what I expected the place to be: Very quaint, a slice of the past, southern comfort, and plenty of history. Steeped in history the decor was lovely; old but still in fantastic condition. Room was expected, in good condition, very clean, and had everything needed for modern conveniences. Breakfast was to the point, nothing fancy, but great food.

I can't think of anything I didn't like, or was anything out of the ordinary or surprising. Everything was expected, either from the pictures and descriptions, or peoples' reviews, I can't say I "didn't like" anything.

beautiful and fairly clean property

I booked our room for 4 people but there was only 1 hand towel and 1 bath towel when we arrived. We called the front desk to ask for more towels and they said they would bring them right up. An hour later we called again and received the same response but the person seemed annoyed. We NEVER received towels. I was grateful the room had bathrobes so we at least had something to dry off with

Breakfast was very good. Location is perfect, right uptown. Rooms were nice.

One of the two rooms I booked was for three guests (queen bed + sofa). We had to make the sofa bed (not sure this is standard practice in a boutique hotel). The heating systems in both rooms was loud and did not allow us to sleep well, we should have turned it off but it would have been too cold.

I really enjoyed the fact that we could do a late check out and that we had the bathrobes in the room. Beds were comfortable and staff was very friendly. Right in the heart of downtown.

The pictures make the room look bigger than it is. Probably the smallest hotel room I’ve ever stayed in. I didn’t like that we didn’t get our complimentary snacks in the room as mentioned in the description. It’s very misleading. I’m assuming it’s because of Covid but snacks can be put in a bag so that’s no excuse. Also, parking is $25 not $23.

Location was wonderful. Staff was very friendly.

Bed was uncomfortable. Restaurant menu has no selection for average person who likes good old fashioned American food. Price of room is higher than I'd like.

The beds were extremely comfortable to sleep in. the shower head that was in my room wad at the perfect setting. The hotels location was amazing as it was located near some really interesting things.

There really wasn't anything that i did not like. everything met my standards. hotel staff was amazing and very helpful when i needed it most.

Absolutely fantastic staff. Beds were very comfortable, and ability to control the room temperature was great.

The only thing I really didn’t like was the bathroom. AMAZING water pressure for the shower, but tub didn’t drain well. Bathroom tissue was 1-ply, small sink, and the toilet had a very hard time flushing and staying flushed.

very close to Belk Theatre friendly and helpful personnel

room was quite small and we couldn’t get it warm enough

We didn't have breakfast but loved the central location and accommodations at the hotel

Nothing. It was perfect and we will return in future travels

walking dance to lots of restaurants. You don’t need your car which is great since parking is a big issue.

Rooms extremely small.