Fairly convenient to the event venue we were at that evening. Decent breakfast. Enjoyed all the USB outlets throughout the room. Appreciated that they had an indoor pool open year round, as this is a top 3 amenities request of my kids.

Pool was a little less warm than I thought it might be ( but I also don’t recall seeing if it was heated or not on the website) Thought it odd that there was no literature about hotel, nor a Bible in the room; only a notepad and pen. The additional “incidentals” up-charge at check in that takes 3-5 days to refund to my card.

The facilities and room were clean, modern, and comfortable. The room was quiet at night. Plenty of outlets to charge cell phones, etc.

The parking lot is small and we felt lucky to get one of the last spots when we returned in the evening. Also - I agree with another review about the use of processed foods for breakfast. The "eggs" offered here were cold, wet, pre-made omelettes with the consistency of silly-putty. I'm not sure why Holiday Inn would opt for those. Maybe not a big deal, but breakfast definitely left a bad taste in my mouth. ;-)

The hotel itself and the room was very clean. Seems rather newly built.

Staff that I encounter was ok. Upon checking in I greeted the employee as oppose to her greeting me first. Also after swimming in the onsite pool (could use some power washing to remove dirt and grime) I went to my room to shower but realized there were only two towels and there were 4 of us. Front desk informed me that it was a “packed house” and I’d have to wait for towels to dry because they were washing. Alittle frustrating to say the least.

Very clean. We had everything we needed

The double charges and changes in price. Booking.com said one price with taxes and now I am being charged way more and it shows twice on my pending charges which is holding up unnecessary funds. I just hope when I clear I don't have multiple charges I have to deal with it. Wasting more time on the phone to hear how it's not whoever's fault. Then to fight to get my money back.

The property is fine. The hotel is fine. Just not the double charges pending and the change from what I booked it for.

Staff was very friendly. Hotel was clean from check-in to the room. The young lady who checked us in was amazing.

The water pressure was low but nothing to much to complain about. And the hallway on the first floor had a terrible smell but it was probably from the party that was going on cause it was only the 1st floor.

Super clean and comfortable. Bed was great!. We had booked another hotel and cancelled because it was nasty. And the elevator was broken and they put me and my 86 year old husband on the third floor. So we were happy to get this one last minute

There was a leak from the walk in shower through the wall to the floor where the microwave and fridge were. Big puddle, but I told them about it.

So we got there right at 3:00 and the front desk lady was amazing! We checked in and we were all shocked at how spacious the room was. The Pool was amazing and the location was very good. It was quiet yet close to plenty of shopping and restaurants! Would for sure stay again!

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A good location, close to the airport and halfway between my niece's home in Raleigh and my brother's in Durham. My only complaint was low water pressure in the bathroom- maintenance fixed it while I was out. All and all it was a good stay.

Again, low water pressure in the bathroom. Fixed when it was reported.

Such a beautiful property and excellent staffs who answered all my questions patiently. I will definitely stay again if travelling to Raleigh. An excellent place to stay and would recommend to all

Had a small hiccup as I wanted to check out at 5 AM and there was no staff in the Reception for more than 15 minutes and we had to wait. Luckily another staff came and helped us and told us to leave the room card on the counter.