Didn't really eat breakfast. I did swing through and grab a few muffins and some fruit. Seemed to be a reasonable diversity. There were facilities for making your own waffle. Thee were also pre-cooked sausage muffins and cheese omelets available to be nuked.

Well, nothing definitive, per se. This is our go-to motel and we stay there year after year. It's just got a great location to the freeway and downtown Waynesville. But, yes, it's getting a little dated. No exhaust fan in the bathroom and the bathroom is also a little on the small side. Also, it would be nice to have a comfort height toilet for the older folks.

We enjoyed the popcorn, we liked the outside beautification. The rooms are spacious and comfortable. Liked being able to park right in front of our door and be on the ground floor.

Our biggest disappointment was the breakfast--little protein and fruit, mostly carbs. We did not use the breakfast because it was not healthy for us. Having yogurt options or boiled eggs and seasonal fruits could have helped a lot. Even better would have been the ability to make crepes or omelets.

I like the location. It has a pretty view and accessible to everything. The room is good size and comfortable. Could control the temperature easily. Liked the microwave and refrigerator. Front desk persons.

TV hard to figure out. Room could have been a little cleaner. That varied some each day. Breakfast could have definitely been better. The little omelets were good, but only available one day. There was no fruit the last day. We ate elsewhere. There were cereal and pancakes if someone wanted those.

Nice room. Clean and relatively spacious. refrigerator and microwave in room. Breakfast offered many options.

The room was exceptionally clean and the beds very comfortable.

seemed dark and away from everything, but we felt safe!

I was impressed with attention to details and the cleanliness of the whole facility and rooms. Front desk was attentive my every request and issue. I would without question stay again. I also like that housekeeping didn't do the nagging knock on the door..."Housekeeping....!" routine near check out time. They let you do what you needed to do to get checked out in a timely fashion.

This was the only thing I wasn't impressed with. that was because of the selection. the attendant was quite pleasant and kind. also the breakfast items were a bit scattered in different areas (maybe because dining space was a little small) I do love that what they had was neatly stacked largely due to the affords of the attendant.

This is my go-to destination when staying in the Waynesville, North Carolina area. It's easy to reach right off the freeway, sort of isolated and private with a great view. There's also a Walmart 2 minutes away and access to main street which takes to downtown Waynesville in about 10 minutes.

I have nothing to complain about.

I loved that it was just off a major highway yet out of the way of the hustle and bustle. The staff was never without a smile. They actually seemed happy to be on the job taking care of us. We are not very demanding btw.

The only complaint I have was how clearly I could hear our neighbors talking through the wall. I never heard the TV though so it is quite possible that she was sitting right by the connecting door as we were in one of those connecting rooms.

My primary expectations regarding hotel stays include clean rooms, updated furnishings, and overall comfort. Best Western Smoky Mountain Inn met all of these.

The location and access road seem to be a bit isolated with very little signage. Since the location cannot be changed, I would recommend better signage.

We didn't go eat breakfast but was thankful for the coffee in our room. The young lady that checked me in was very friendly and went the extra mile to accommodate .me. I was very thankful for such a nice friendly person.

The only thing that I noticed was the towels were old and had seen better days. They didn't match and o e looked liked a dish towel.