Location (close to family), outdoor pool (pool floats, kick boards included), sitting area around pool with grill, firelace and tv, 24 hour tea, coffee, etc., water provided at check in, breakfast (good variety) and 11 check out a plus. The staff was pleasant and welcoming. A welcome text is sent as well. The decor of the hotel was nice.

🤔 I'm thinking...the towel hook broke in the bathroom. Reported it in the welcome text, and they offered to come fix it, I declined. So, 🤷‍♀️

I got some of the best sleep I've had in a long time. So good that I wanted to just stay in bed each morning. Once up though, we were glad that the hotel location was just minutes away from the Mall and other locations that we were visiting. The front desk staff is exceptionally friendly and helpful. Our pooch loved our visit as well. Recommended !

I did love it was close enough to the hospital for me a 10-12 min drive amazing location right next to the mall and a lot of food choices in the area and close to the freeway and no more than a 15 min drive to see any museums so the location was a amazing

I wish the pool was heated other than that you can’t win all still plenty of fun things to do for the family

Breakfast was very good. Selection was good. Staff was very nice.

The bath tub could have been a little cleaner. There was hair in the tub, and it looked a little dirty. Could have been scrubbed a tad bit more. The bed spreads were thin. There a shower curtain but no liner. There was no shower gel in the dispenser.

We absolutely loved the staff and property. Broom were exceptionally clean, and the staff was wonderful.

My issue is Booking.com did not allow me to make changes to my reservation within 30 seconds of me booking it. So I was forced to purchase the same room through the hotel because Booking.com will not edit the dates.

The breakfast was delicious and the woman running the breakfast was so personable and friendly. She was helpful and took great care of us. The front desk receptionists were also very nice and always had bottled water available.

The cost was very high but it was parents weekend and a football game at WFU. We were in town for a wedding, but there was a lot going on in Winston that weekend.

The difference between this property and many others I stayed at was the kindness of everybody. However, Brittany went out of her way to help me get into a room and wrote me to ask if everything was okay. The room was spotless and comfortable.

There was nothing I didn't like.

I like the friendliness of the staff. I was impressed to get a text an hour after I checked in to make sure that everything was OK. The breakfast bar was awesome. 

There was nothing I disliked about this property. I would definitely stay there again.

Quiet, clean, comfortable room. Excellent beds. The property may seem a bit older, but it is superbly maintained. It's very clean and they paid attention to every detail. The staff were superb, from the ladies at the front desk to the ladies who take care of the breakfast.

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It was a great experience and location. We were there for leisure and we were thoroughly impressed. Staff were nice and helpful. Comfortability was top tier and the complimentary breakfast was decent. I will be staying here again.

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