Location was easy to get to and from. Staff was friendly and helpful. Breakfast was very good.

Only 3 things. Bathroom door would not latch.... there was a small opening where the base plate of the bathroom sink faucet met the counter top letting water leak to the floor..... and the window curtains were designed to not close. We were on the 3rd floor, but the sheer curtains did not provide enough privacy nor did they block the light coming from the parking lot lights at all.

Comfort Inn is not a place that's going to pamper you in luxury. But what it will do is provide you with a clean, comfortable, nice sized room at a good price. Bed was comfortable. Staff is attentive and friendly. Our in-room fridge wasn't working. A technician was there to fix it within ten minutes of my calling the front desk. Breakfast was pretty basic, but it met expectations. Dining room was clean. Excellent location a block off I-40 and near the Hanes Mall. We use a white noise machine to mask background noise while we sleep, but ambient noise seemed minimal. Parking lot is well lit. All in all, well worth the price.

No real complaints, but people should be aware that the driveway is a bit tricky. If you come from I-40, you'll have to go past it and make a U turn. This is obviously not something that the hotel has any control over.

The cleanness of the building the decorations in the front as soon as you come in the entrance to check in or out

I didn’t like how one of the employees come up to my room banging on the door late hours of the morning ., over talking me then trying to tell me because I wasn’t making eye contact and demanding I make eye contact but was listening to him an trying to respond back to what was being said to me in a rude manner ,that I wasn’t taking him seriously that I was supposedly taking him for a joke because I was trying to make sure the child in the room wasn’t gone run out the door while talking to the employee that didn’t really care to hear what I had to say, but he wanted to be heard. besides him trying to tell me when I was trying to explain to him that he could have me removed and then walked off without really hearing me was just very unpleasant

We arrived about 3:00 a.m. exhausted. The man at the front desk, Kenny, was amazing! He got us extra Linens and towels and had them ready as soon as we came back from the car with our luggage and offered us a late check out since he knew we got here so late and had young kids. Both my wife and I were very impressed with him! Beds were very comfortable and Facilities clean and nice, particularly for the reasonable cost of the room. Complimentary breakfast was also quite good compared to some others we've had in the last couple years.

One of the elevators was not working, but it wasn't really a big deal other than a little bit of waiting.

The staff (cant remember the lady's name) at the front desk that checked us in was very pleasant and appeared to enjoy her job. Beverages, hot and cold, always available. When I checked in I took most of the lemon water. She asked was it good, to which I replied Yes, you may have to refill it. Her response with a smile was no problem 😊 Shower pressure 👍🏽 Alot of 📺 channels avail Didn't have breakfast Location was good, a little tricky finding it

Used pool later in the day of check in. The pool needed to be skimmed of hair The next morning, there was no lemon water, no cups for tea/coffee; had to go back to the room to get a cup, and the toilet was not flushing, which I reported at check out

It was Very clean, the Staff was great, friendly and polite. I will try to stay there every time I go there.

The breakfast was very boring because it was the same thing every day. The biscuits were very doughy, not done on the inside. Last night there I got up that morning and there was no meat they had run out and there was no substitute. Other than that the breakfast was always eggs sausage gravy and doughy biscuits. There were also people smoking marijuana at the pool. The pillows are like round balls they are not comfortable.

Room was comfortable, clean and quiet. The water pressure in the shower was wonderful. Staff were friendly. There were plenty of restaurants and activities close by.

The area did not feel safe. It was right off of the interstate, and there were a good number of people sleeping in the woods by the hotel. As a solo female traveler, I felt uncomfortable going outside to my car in the dark. I stayed 4 nights and never had a problem, but I was just aware that steps might need to be taken to ensure safety.

Breakfast was not exciting, but I did not expect it to be. Standard hotel breakfast fare. Very welcoming , friendly staff. I liked that I could skip housekeeping each day if I wished to. Saved time for your staff, and kept me from using resources that I did not need. Good environmentally and efficiency-wise. Location was great for me, only 2 miles from my family's home where I was visiting.

The coffee

The staff were all great. The daily breakfast was substantial and delicious. The location is convenient and easy to get into and out of.

The elevators are extremely slow. The tub floors are very slippery. The rooms, though being updated are not complete and not done well. Messy caulking, pictures hung uneven, crooked, poorly painted especially the bathroom ceilings, missing paint where repairs were made. Just very poor work and drags down the value and appearance.

The room was spacious and the bathroom with the tub was amazing the water was nice and hot.

We found. Lace underwear scooby doo underwear and a used rubber which was absolutely disgusting. Im a housekeeper so I it's a rough job. That's the only thing I truly didn't like cleanliness could be a little better but I understand the struggle getting alot of rooms done before a certain time . ... . . .