The staff was extremely friendly,and my wife and I felt very welcome.The very minute we got into the room it felt comfortable, I was confident that the room was clean and ready for us to be there. Then notice the amenities that should be basic in every room, you know coffee maker, iron, ironing boar, phone, t.v. were present and working properly. Shocked to see that there was even a hair dryer,for my wife to blow dry her hair when she got out of the comfortably clean nice walk-in shower. The hotel staff, all the staff, were very nice to let us swim a little bit earlier than the pool actually open . It was great considering the concert we went to the night before was awesome and we were sore. So the hot tub was just fantastic, the facilities sparkling clean. I stayed in the Hilton downtown Dallas just a couple weeks ago and their indoor pool, it was green with algae, and that's fine if the pool wasn't open but the pool was open for swimming and there was a family swimming in .. wow I digress, moving on to Best Western Plus Yukon, the breakfast was exceptional, they know how to make great Hotel eggs. Of course the waffle maker was working properly, and the other typical breakfast items for proper. I think there were five cereals and four or five juices plus milk all chilled and ready to drink .. delicious. The wife and I felt gluttonous because we gorged so much. Jokes Aside it was 100%, and they have a coffee machine that makes I think 9 or 10 different kinds of coffee styles ie cappuccino, espresso, etc etc. Fantastic life changing when you can get the right cup of coffee. Best Western Plus Yukon has the right cup of coffee so come stay and enjoy a cup it's well worth the stay. Thank you.

I can't answer this question for it does not apply I had a great stay.

The bed was very comfortable and I loved I had a separate living room space which made it even more comfortable. The staff was very pleasant. I also used the cardio equipment in their fitness area and was happy with the equipment. Very comfortable and friendly staff.

I usually didn’t get up early enough to have breakfast but the couple times I did the food was ok, not great but it served it’s purpose.

Comfortable beds and quiet room.

Front desk was irritable and seemed agitated. However, breakfast was good and housekeeping was friendly.

need to clean shower heads

Always clean, nice staff.

Nothing

Room was very comfortable and spacious. Bed was large and very comfortable. bathrom was spotlessly clean. Easy and pleanty of parking for our car. Plenty of places to eat in the vecinity. We were visiting family who live 3 minutes away. Hotel location was perfect with easy access to every direction of travel.

This is the second time I've stayed. The bed is very comfortable. The shower is large and water is hot! The swimming pool and hot tub are indoors. Very nice! It's a standard hotel breakfast. Love that the 1st floor rooms have both interior and exterior entries.

I absolutely loved that you still offered a smoking room!

The pool didn’t open until 10 a.m.. It would have been awesome if it opened at like 8 for people who want to take a quick dip before leaving!

We have stayed here previously and the staff have always been great, the hotel is always clean and comfy and the location is fabulous! Zero complaints!

The young lady at the front desk absolutely amazing. She was excited to do her job and her goal was to please the client. She did it with a smile

A member of the cleaning staff was very rude and the breakfast could be bad