Location was near my daughter’s softball tourney. It was very clean and comfortable. Breakfast was good. We enjoyed our stay! We would come back.

The room was sprayed with and artificial air freshener and it gave me an instant headache. I would recommend a natural air fresher or nothing at all.

This Hampton Inn exceeded my expectations and experiences with other Hampton Inns particularly in the cleanliness of my room AND the breakfast area. It is so hard to keep eating areas clean during breakfast but somehow they managed. All the staff I encountered were so very responsive, friendly, and helpful which I greatly appreciated.

The breakfasts were great! Always the basics plus a variety of hot food choices. Our room was very quiet even though the hotel is near a busy street. The staff were friendly and helpful at all hours. We would definitely stay here again.

I travel to Eugene often to visit family. My experience with other hotels in Eugene has ben that, being a college town, the hotels are well used and not the cleanest. The Hampton Inn on the other hand is very clean, and the stafff is very polite. I will be staying there again when I visit family in West Eugene.

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The bed was comfortable

We stayed there because we came to Eugene to bury my son and we had to leave early due to another emergency but the girl behind the desk was not helpful in trying to refund our second day. Won’t be staying here again

Everything from check in to check out was seamless. Staff was very friendly and helpful. I needed a charger for my phone and they had an extra one to lend me. I also missed breakfast and the lovely woman at the desk when I checked out made me a breakfast bag to go. So appreciated!!

Price seemed a little high for the area.

Came to the Hampton inn Eugene on a buisness trip from london Wonderful place to stay, very clean inside and in the room, lovely complimentary breakfast in the morning plenty to choose from huge thank you to the two young ladies on the front desk they were fantastic very helpful and welcoming!

Staff was friendly and helpful. The cherry on top was the to-go breafasts they prepared for guest checking out before the continental breakfast hours.

Would have loved a shuttle option to the airport, but I don;t hold it against them. EUG is a small airport.

Breakfast was great.The conference room was excellent and the staff was very friendly

It could have turned the air conditioning down in the swimming pool room.

Everything! Beautiful landscaping, friendly and professional staff, loved the cleanliness, attractiveness and great room feel of the front desk and breakfast area. Super clean, simple and elegant room. Even with cookies and fruit out! Excellent gym and pool area. And breakfast was great! Loved having coffee and exercise room available 24/7. I am a retiree traveling with my adult son with autism. He was so happy and calmed by the whole experience. He especially liked your towels and the bed comforter he cocooned into for a couple naps after showers. Perfect decompression place before our long flights home. Definely gonna be a repeat customer!

That we didn't stay longer! That I didn't try a cookie or belgian waffle. My son loved them though! ;) Seriously you all have refined your systems well and your staff was happy so I was really glad to see people who enjoyed helping people and their work!