My mother and I really loved the grounds and all the wildlife we encountered on our walks. The staff was pleasant and informative. Check In was very easy.

We were a little taken back at how attention to detail had not taken place. The bed was poorly made, one remote had no batteries, the A/C did not cool the entire suite, no bedding for the pullout was made available in the room, no hair dryer or an extra roll of toilet paper. We had to ask for all of these things to be brought to us.

We were surprised at how quiet it was there! We walked so much of the property and went to all the sports centers. The outdoor hot tubs were wonderfully hot! The pools were perfect and warm enough for our son to have long swims everyday. The environment is beyond beautiful: the grounds at Eagle Crest (with the river), Smith Rock, Steelhead Falls, we hiked every single day and soaked in the pool & tubs talking about our amazing adventures. We will certainly be back!

The beds and bathroom were amazingly clean but the rug and under the beds were less clean. Otherwise we were so pleased with our stay we have nothing else negative to say!

For the price this place was amazing!!! I did not expect it to be so nice! Everything in sisters (even bad quality) is expensive so I am glad we decided to stay closer to Redmond. I loved that we had restaurant options. The room was very clean and comfortable. We were very happy to have the keurig too.

The only thing we were sad about is breakfast is to order, not complimentary. But it didn’t necessarily look super nice so we just went into town for breakfast instead. Also the shower was really small and the door didn’t go all the way across so water sprayed everywhere. But those didn’t make it or break it for us. 1000% we would stay there again! Such an awesome experience for a little staycation.

The property is stuck in the eighties and could do with a major update. Not enough outlets for all electronic gadgets. Sheets on bed had a few extremely worn spots. Why not have a seamstress on staff whose job it is to mend stuff? Housekeeping could do a better job. The bathtub had ground in grime and should be replaced. Lighting in the bathroom was no the greatest for a female putting on make up. One of those lighted magnifying mirrors would be great

See above

Location was fantastic. A lot of parking. Staff was sweet.

The photos are very deceiving, they’re taking of the newer rooms with better views. All rooms available face the parking lot. The first floor sliding doors are accessible by the parked vehicles (unsafe feeling). The ac is pretty loud, the rooms smell old, there was a family poolside drinking beer (glass beer), with children in the pool. Overall, I don’t think this was what we expected.

Check-in and check-out was very easy. The staff was very friendly, helpful and prompt when I needed sheets for the couch in the sitting room. We appreciated all the information provided about the resort. The grounds were lovely and well maintained. We played golf, used the pool, rented bikes, and enjoyed everything. The room was clean although dated and there were some socks left on the floor in the sitting area by previous occupants. We paid extra for a view of the golf course but there is no view unless you stand up on the balcony because the fence around the balcony is solid so no view when seated. Overall, though, it was a very pleasant stay and we would have liked to stay longer if we had had time.

Overall the atmosphere and the isolation of the place helped support a charming and adequate place to stay. Facilities were well kept with many options for amenities.

Location was difficult to find from the highway. Also no bathroom facilities near the nature/river hikes proved difficult. Some of the food options also appeared overpriced for the substance.

Staff was extremely friendly and prompt. The view of the golf course in the morning is wonderful. The restaurant was also extremely helpful as well as having good food. I believe this place is the difference between lodge and hotel.

If I had to say something the exhaust fan in the bathroom could have pulled the steam out a bit better but wasn't a problem.

Eagle Crest is always a respite in the desert. The king suite was a nice upgrade with the kitchen area.

The room had numerous repair issues, table legs missing, tile missing. The bed was hard and uncomfortable. The balcony was nice but overlooked the parking lot. Given the low occupancy, why not upgrade regular guest? Not good customer service.

I liked the large property It was beautiful. I had a problem with my TV and it was promptly fixed Really appreciated that.

I wasnt happy that you held twice the amount that I was to pay for my room. So the $600. I had in.my account I couldn't access and I needed it to get home. Very frustrating,! You held $627. Plus $628. More. Not sure why,?