We were exceptionally pleased with this hotel. It, honestly, was one of THE BEST places I have ever stayed. Clean, classy establishment. We felt safe arriving for check-in (late arrival) as the parking lot as well-lit and not cramped. Very quiet. Front desk staff exceeded our expectations with friendliness, kindness, helpful and made us feel very welcome upon arrival. This hotel is unbelievably clean. The room was spotless and had everything we needed to make our stay comfortable. Super pleased and definitely recommend. This hotel will be our "go-to" for any future visits to the area.

Absolutely nothing! We have no complaints, whatsoever. Top notch accommodations.

It was a great experience. I traveled with my dog and she was treated very well. Employees were very cordial with my dog. The room was very clean and even though it was a pet friendly room I couldn’t smell it at all.

I think the hotel could be more generous with the toiletries. The bottles of shampoo and conditioner were extremely small, not enough to wash women hair. There were only one little bottle of shampoo and one of conditioner, and a small soap bar. I asked for more shampoo and conditioner at the front desk and they gave me an extra little bottle, still not enough. I ended going out to buy it from a grocery store.

I appreciated how professional and courteous the desk staff were. I liked that the hotel felt busy and high-functioning (felt like pre-covid, good energy). Loved that they had an attached restaurant available. We stayed in a recently renovated room. It was super clean and had a very very comfortable bed. Bonus for me that there was no intrusive air “freshener” being used. There was a game room downstairs next to the pool. Needed actual cash for the machines. Needless to say, my 12 year old was pretty happy to spend some time in there.

N/A because I was satisfied with everything

Very nice, clean, updated suite at a good value! Fun, relaxing hotel with indoor pool for kids! Irish pub onsite!

Service and food at the pub could have been better! There was a new chef and that person didn't understand how to melt cheese for nachos. Ordered them twice; the 2nd time we asked for queso only, which was delicious but they were cold. Pot roast could have been better. Fries were excellent.

The room is of a nice size, as is the bathroom. Both were clean. The bed was comfortable. The hotel is easy to navigate to. O'Reilly's is a nice Pub that is attached to the hotel.

No channel guide for the TV. Low water pressure in the bathroom sink. The room was on the first floor and only about 100 or so feet from the highway but there was not enough sound-proofing on the windows or the walls facing the highway. Thus it was an annoyance when the early morning traffic picked up.

We were so impressed with the staff. They went above and beyond when asked for assistance or recommendations. They were friendly and professional. Everyone smiled and greeted us. The facilities were terrific. I can tell the hotel was recently renovated. We loved the room setup, and the price for the rooms was (very spacious) great. My only suggestion is to add one more lamp to the room near the large mirror by the bathrooms. It was a bit dark even with all the lights on. :) Otherwise, it was clean, well-designed, and had fantastic staff. I wish I had had time to swim in the pool, but we did go in and check it out.

I wish the coffee bar were closer to the hotel lobby and not near the restaurant.

Friendly staff! Our room was quiet, had a comfortable bed, and was nicely decorated. There were also plenty of power outlets and USB ports to keep our devices charged. It was a plus to not have to ask for our room to be cleaned and restocked daily. Free wifi throughout the hotel was very good, especially in the main lobby. We enjoyed having breakfast at O'Reilly's Taproom and Kitchen but did not try them for dinner. The hotel is within walking distance of a shopping center, restaurants, and pharmacies.

The bathroom was a bit smaller than we preferred, but it was clean and well-stocked. The wifi in the room was spotty and required calls to the front desk to have its router rebooted. Once it was up, internet speeds were high enough for streaming. If you need to get some work done, head down to the main lobby where the internet connection is more reliable.

Hotel is about 15 minutes away from Hershey Park. It has an indoor heated pool and restaurant onsite. Very good Irish pub. Convenient breakfast buffet with togo option. Room was spacious and convenient with fridge. Laundry onsite was also perfection. It was nice having a second entrance towards the back of the hotel so we could park closer to our room. Would recommend and stay here again in the future.

Unfortunately our room was on the poolside view. Although the view was nice, the room reeked of chlorine. The first night was strong. We must have gotten used to it the rest of the week. Would request a room away from the pool next time.

Convenient to highway and shopping centers.

The indoor pool. There were a few hockey teams and they were acting like wild animals in the pool. They screamed their heads off the 8 of 10 mins we were there. They had no consideration for families. The parents but 1 just sat in their chairs doing nothing. Luckily one parent whom entered later, said something but we had already had enough. Maybe if there was hotel staff around, it wouldn’t have been as chaotic.

The property was exceptionally clean, check in was fast and hassle free. My room was ready when I got there and was very clean and comfortable. I was even more impressed at how quiet it was even with the amount of kids in the hotel that weekend. Definitely the best sleep I’ve had in a very long time. The restaurant on site was very nice also the food was great. Highly recommend!

The pool was a little colder than expected for it to be indoor, but we still thoroughly enjoyed it.