We last stayed at this hotel when it was the Willow Valley Resort and much has changed in this area (part of the hotel and old restaurant is demolished). The hotel sent an email asking if we would like to upgrade our room for $10/night, however, only based on availability when we checked in. I asked when checked in if we received it and were told they were sold out, so we would have the room we originally booked, To our surprise, we did in fact have the upgraded with additional space, which was greatly appreciated with 2 babies. The beds were comfortable and we were happy to see they still had both the indoor pool and kids splash/play area. Shower pressure was great too!

This is an odd thing to say, but there were just no garbage cans anywhere on the property. Nothing just outside the doors when you arrive and nothing in the lobby. Had to carry garbage all the way to our room. The garbage cans in our room were tiny, Thankfully we had some paper bags we brought with us to serve as our garbage cans in the room.

Liked how spacious room was and neat good accommodations,nice indoor pool/Kid water pool area great hospitality good service thank yous so much will stay again without hesitation. Thumps up

Machine ate my daughters money but the lady at front desk gave it back without me asking. And had some mature kids making messes other than that they cab get better prices in food and better menu options.

Overall, this particular DoubleTree Resort is always lovely! It never disappoints! We’ve been coming here with my family for several years now and we always keep coming back to this exact location. We always have such a great stay. The staff, especially Audrey, our waitress at Cafe 24 was so pleasant :-) The beds are always super comfortable. The overall updates in renovations are nicely done around the property. Lastly, we love the beautiful foliage and potted plants all throughout the property. They add such a charming, elegant touch. Overall, this DoubleTree is exceptional!!!

Nothing.

The pool was very nice. I would of loved a hot tub but other than that a great stay! A very clean room. We loved the big bathroom! Staff was extremely helpful and friendly! The cookies at check in was a nice touch!

We thought there was a hot tub. They were doing some work on the hotel inside so it could be a little noisy at times. I would of liked more eating options in the hotel or a nicer restaurant inside.

Room was very nice - loved the suite! Bed was comfy and room temperature perfect. Staff friendly. Environment quiet and clean. More than enough lighting. Bathroom well stocked and shower size a plus.

Not enough attention checking in - didn't know where pool, gym were, etc. Breakfast not very good. Great to have a refrigerator but without a microwave it cannot be used effectively especially since there is no room service. TV in sitting room was not working well perhaps batteries are low. Too many mirrors everywhere. Overcharged our bill - not what booking.com advised us it would be.

The overall property is really awesome. A very calm and quiet place. Facillities are good. Perfect place for a quiet calm vacation. Indoor swimming pool is awesome. Dont forget to get the choclate cookies at Lobby at thr time.of check in. Its rich in taste. The godd part is the cookies will.be warm whenever you get from them. Ask for your cookies anytime at the lobby during the entire stay.

Its really surprising that they dont have microwave in the room. When they have refrigerator, its kind of default to have a microwave. So the alternate way to heat your food id, go to lobby and there will be sweet shop adjacent to lobby where you can heat your food if needed.Felt really hard to manage foods because of this!!

We always come here! Our kids love it. We come for the kids water area.

The frog slide was down, which may not seem like a big deal but our Autistic 3 year old LOVES it and a reason we come there. So he was very disappointed, that he could see it, but not allowed on it. They had it caution taped off.

Great location.

The room was really nice. The only problem was the items in the shower were empty. The body wash and shampoo. We had to call and request some. We didn't bring our own because we were only staying one night. They brought the items we ended right away except they accidentally brought the shampoo and body lotion. We just used the shampoo as a body wash. Nice room, nice staff.

Nice pool area and restaurant ,bar. Just disappointed, they remove the hot tub.Don't know why stayed he a previously. That was part of the reason we booked here because the adults last time, like the hot tub.

Stanford, his family beds were very uncomfortable.

I liked the scenic view of the church with hills in its background. I loved how close the stores were to the resort.

What I didn't like was I wasn't able to stay there for a few more days. Overall it was a great experience. Would recommend to another person. Lighting in the rooms can be a lot better FYI.