Pulling in was a big surprise, it's absolutely beautiful! Lisa in the bar was very helpful,she even drew us a map( i dont think we did a good job following it though)😆! Anthony, not sure his exact title, but he was so helpful as well. The two answered all our questions and helped us to navigate Pittsburgh as it was our first time there. Checking in and out was smooth and friendly, sorry I don't recall their names. We were there 11/15 till 11/16.

The only negative was the parking but we made it work. The lot was very small. However,don't let this deter your staying there.

Loved our room on the third floor, plenty of space and thought the king bed was super comfortable. Nice big shower, great water pressure and water stayed hot! Staff was friendly, especially the bartender and the waitress for breakfast. I accidentally booked a room for the wrong date and I assumed I would have to just eat the cost because it was too late to cancel but the front desk asked about it and cancelled it free of charge—I was so grateful!! Thank you!

If they had a vending machine for soda or chips, that would be great. Got back from our concert late and didn’t realize they didn’t have a little hotel shop, but they did have bottled water and a coffee machine in the room.

In my decades of traveling this may be one of the most beautiful properties I've ever stayed. My nephew is a student at Carnegie Mellon so I wanted to stay near the campus for his convenience. Upon entering the Mansions on Fifth, I felt like I was transported back in time to when I stayed in England in my 20s. The architecture, accommodations, service personnel, etc. were top notch. Exceptionally impressive.

It was confusing to enter the premise at night about parking accommodations. There seemed to have been a party or reception at an adjoining property.

We stayed for one night before seeing a Fall Out Boy concert, and I loved it. It is a beautiful property. Right off the street. But I didn’t hear a sound all night. The rooms were comfortable and very pretty. The woman at the front desk I spoke to when I checked in, was very friendly. Everything was clean. Normally I would think the price is kind of high for one night, but I thought it was fair for how beautiful it is. Breakfast was affordable and very good. Check out was effortless. And parking was free which is incredibly important to me because most people are going to have to use their car when they are traveling.

What a great find near Carnegie Mellon. My daughter and I went to visit CMU for a college visit. The Mansion is incredible and the Breakfast we had in the morning was very reasonably priced and tasted great. The service we had at breakfast was incredible.

I wouldnt say I didnt like this this, but it is not the most ADA accessible (which was not an issue for me). We had to carry our luggage up a bunch of stairs, but given how old the building is (but in incredible shape), I am not sure that those who have difficulty with stairs will fare. But other than that, the place was amazing!

This is one of the more memorable and atmospheric lodges you are likely to fine anywhere in America. Both cozy and grand, this was the home of a wealthy lawyer to the plutocrats of the Gilded Age, at a time when Pittsburgh’s steel industry was driving the industrial revolution. The lobby features an elegant lobby with fireplace, a grand staircase, oil paintings, stained glass windows and lots of mahogany. Our room was spacious, clean, and well appointed. The staff are courteous and efficient.

Light sleepers may want to avoid rooms facing the traffic on Fifth Avenue.

I loved the Mansion and the room, and especially the fireplace! I do wish there would have been a "lazy boy chair" or some more comfortable chair in the room, as my husband needs to sit in one part of the night to sleep. Also, it was a bit cold in the room. One more thing- it would have been nice if the breakfast was complimentary the next morning. Other than that, we enjoyed our stay alot!

Need of a "lazy boy" type chair, no complimentary breakfast

The location was really great. I throughly enjoyed being in a home with a history. I was told my room was "the master's room," a prominent lawyer in the prime time of steel. I liked the way you kept the history through furniture, decor, paintings, curtains. The staff was exceptional, courteous and proud to be part of this very special carved out hospitality. One of the most beautiful boutique hotels that I have been to. The locals also speak well of the Mansions.

The machines in the gym could be newer. For someone who is from another country, perhaps help us order food. When asked about restaurants, the staff did not give the right instructions to get to Walnut Street. And for those without cars, perhaps give us some transport information. So, if checking in late in the evening, we do not have any food options if we are too tired to leave the hotel or too late getting in.

It was a different experience than a regular hotel had charm and history. Stayed in the presidential suite very roomy would stay here again if available same room would be my choice. Paid in advance which made check in very smooth and easy would recommend paying in advance

There was a wedding going on when arrived couldn’t use the down stairs areas till after 9pm (Bar etc) football game was at 8:30 so wasn’t there when bar was available or outside balcony.

This property is a charming old mansion, with all the character and quirks that such a home should have. It’s well maintained with modern upgrades that are still in keeping with the original style. Each room is unique, some are nicer than others, but all the rooms we stayed in were spacious, had air conditioning, and the beds were comfortable.

1. The drainage in the shower and sink were an issue during our last visit, which took away from the enjoyment. 2. What happened to the delicious coffee that used to be served in the lobby? We miss just being able to grab a cup on our way out without having to wait for someone to go to the kitchen and get it for us.