The room was extremely spacious and comfortable. Everything was very clean, including bed linens and towels and we were very pleased with the location, as it was convenient to where we needed to be. Having said that, the cost of our room was definitely on the expensive side at $440 for just Saturday night. We utilized a credit for Friday night, but we were literally floored by a bill that exceeded $500 once tax and fees were added!

The parking was limited and having to valet park, although adequate, was a bit of an inconvenience.

Room and facilities were clean and well maintained. Staff was friendly, helpful, and accommodating. Parking was easy in the neighborhood and valet was offered.

Room description was slightly inaccurate. We expected two queen beds, but the beds were not queens. Maybe they were full or double beds. We were staying as a family of 4 so it was a bit tight to share those beds.

Incredible value for money, huge spacious rooms. Good facilities, good staff. I love this hotel.

The parking is a pain in the neck. They do offer a valet service which is reasonably expensive, but then you obviously have to tip the valet person each time. It ends up being a bit of a hassle. The lot is neither too far nor super close, so motivated travelers could choose to park there themselves.

The location is an easy drive or walk to stores and restaurants. We opted to skip valet and street parking was not a problem to find during our stay. The room was spacious and clean, comfortable bed and huge shower. The staff were pleasant.

The website lists a mini fridge as a room amenity but our room did not have one. We really could have used one and when inquired at the desk was told that not all rooms have one and there is no way to tell in advance but one could be requested. We then requested one and was told it wasn't possible at that time. The only other negative was that the room had a very strong odor like perfumey cleaning supplies. If I was any more scent sensitive, I wouldn't have been able to stay there.

The gentlemen checking us in was one of the rudest people I have ever met and didn’t get any better as the time went on . The facility was clean and beds was somewhat comfortable. Location was tricky , only valet partaking is available. Hotel was clean , outside hotel was alleyways with graffiti. Location was walking distance to a large selection of restaurants, but walking in the area felt only semi safe .

Staff upon check in .

There was no breakfast and no refrigerator in the room. Big (-). Especially refrigerator… it should had been brought to our attention, not having a guest after a long drive to go and inquire.

Not having the refrigerator in room.

Location and access

Housekeeper was slamming doors steadily starting at 830am. Instead of shutting them every single time she went in and out of a room during cleaning she allowed the door to slam on the metal bar on the door. This happened the WHOLE morning

This is a well-run hotel with a friendly and accommodating staff. The room was perfect with its modern decor and cleanliness. I would highly recommend this hotel.

There is nothing that I didn't like about the hotel.

The location was convenient for me, as I needed to be in that general area.

An actual onsite free parking lot would be great. I was also a little disappointed that the bathroom sink had some sort of dirt around the upper lip that should've been cleaned.

I love that the rooms were neat and clean. The shower is AMAZING, the bathroom design is spectacular! The beds are comfy, a bit. I love the staff, the room service is great! They always have us extra things for our children (soaps, towels, wash rags, etc). Thank you for this amazing stay!

Just the beds could be more comfy. Also the pools wasn’t open like they told us, but it was ok. Just wish they would have the pools and exercise room open more often.