The building itself was beautiful, and the room was really nice. The woman at the desk most of the days (we were told that there wouldn't be staff) was really friendly. Towels/linens were nice. Nearby (walking distance) to a lot of restaurants, ice cream places, grocery stores, etc. Had a little fridge, microwave, and keurig-type coffee machine. Loved that the shampoo, conditioner, and body wash were the refillable (public goods) type and not the little bottles.

Totally personal preference, but we didn't find the bed or pillows to be comfortable so didn't sleep great. The water pressure wasn't great, and I had a hard time regulating the temp in the shower. Parking was really hard to figure out, and you had to pay for it

The room was huge, comfortable and stylish. They provided a hair dryer, ironing board, lots of places to hang things, coffee maker, fridge, safe and microwave. We had access to the concierge cabinets also, if we needed more. Their toiletries were refillable and not overly packaged. The shower had great water pressure and the bed was super comfortable. We loved the window seats and big windows: the view was nice and the building was peaceful. Check in/out was easy and the staff was super responsive and attentive.

We specifically chose the room because it had a tub, which we don’t have at home, and we’re looking forward to a bath after walking all around town, but the plug was broken. The staff was responsive and sent someone to fix it, but the replacement plug still didn’t work. Just a minor disappointment. Also, we used the tv to cast YouTube from our phone, but it would have been nice to have been provided an option or two for movies, since we didn’t realize we’d have to bring our own streaming options. Again, didn’t make that big an impact on our stay- just would have been nice for the price.

You cannot beat the price, especially for the location. Surrounding neighborhood was friendly, with tons of walkability to many fantastic sites and restaurants. Loved our concierge; and when she wasn't there, the concierge closet came in CLUTCH. Just being able to grab an extra blanket or garbage bag made Kasa the hotel chain I will book with again!

I love love LOVE old buildings, but just due to the nature of them, our room was a bit troublesome to keep an even temperature. A miniscule complaint, but I have to write something here lol.

The location is excellent, and the rooms are big.

The entrance does not meet the standards of a 4- or even 3-star hotel. Guests with heavy suitcases should consider asking for assistance from passersby. The narrow space can make maneuvering suitcases up the steps challenging while keeping hold of personal belongings. In addition, guests must use a code to unlock a second door, which can be inconvenient. The lack of housekeeping during my three-day stay was also disappointing. The trash can was not emptied, and the sheets were not changed or cleaned.

I was so blown away by how gorgeous my room was. Absolutely the best hotel experience I’ve ever had. There were so many personal touches - from the makeup wipes, to the cookies, to the extra towels. I loved that the tv let me cast Netflix from my phone. The claw foot bathtub was massive and perfect for a good soak. The bed was comfortable, and the pillows, too. And communication with the hotel through text was easy and quick. Genuinely, I would stay here again in a heartbeat and already sent the hotel to my friends and family recommending it for their next Pittsburgh stay. As a solo female traveler, the area was safe and street parking was very accessible. Thanks for such a wonderful stay!

I only wish that I could’ve stayed longer.

In general the hotel was great Bed was good and shower was great Wifi was also good to have video calls Building is great as well and in a good neighborhood and plenty to do around the area so this is a good option.

I personally struggle with the checkin. I don't think the instructions were really clear in the booking app. The sign at the door to do check in is small and not super visible. Apparently there was directTV but I was not able to use it. Instructions were only to cast your phone but was not able to watch tv I was going to CMU so the locations was not close in walking distance. You need uber. I think the booking map mislead me

I thought it was a nice experience. I liked the room and the style. I didn't like that the tv was just a screen and I had to use an app and cast. I just wanted CNN in the background without that hassle. I am older and technology is not super fun when I am on vacay - it's work. Blehck.

Repeating from above because it bugged me. I didn't like that the tv was just a screen and I had to use an app and cast. I just wanted CNN in the background without that hassle. I am older and technology is not super fun when I am on vacay - it's work. Blehck.

The front desk lady Charlotte I believe her name was so nice! She was very informed about the city and gave us recommendations. She also was there anytime we needed anything. I think the room is really nice. The location was convenient. Lots of different food options and stores to walk to. The church across the street is open to tour. We stayed on a Sunday so parking was free. The next morning I just had to move my car around the church I found a meter. Overall I would stay again.

Lack of amenities and the parking situation.

Clean comfortable room with good coffee and nice added snacks upon arrival. Parking was confusing yet turned out to be free near the church.

Safety was a concern. The entrance doors were propped open other guests allowed people in and out. Event going on the bottom floor, Not clear why only two floors of the building were designated as Kasa. TV access was confusing. Make it clear if I need to use my own TV subscription or is one provided

The hotel is housed in a great old building, and has an excellent lobby/common area. The room was spacious with a great bathroom, including a large tub and shower! There were nice touches throughout, including a record player with some stock records. It was clean, quiet, and the bed was super-comfortable! We loved it! Well, all except for check-in...

Check-in was a real headache. The lack of staff on-site was okay, but not a great experience. I had to upload my driver's license to God knows what random, third-party server in order to check-in. I was already past my window to cancel for free, or I would have cancelled. It ended up okay for this visit, but I am patiently waiting for the identity theft to occur. When I voiced my frustration, the customer service person told me this was for "safety and security", obviously oblivious to the implications of transporting and storing my sensitive data. Just pay a front desk person already - sheesh. Also, parking was not an issue for us as we stayed just one night, but I could see a possible issue with multi-night travelers.