Exceptional Stay at Swiftwater I recently had the pleasure of staying at Swiftwater, and I must say it exceeded all expectations. The property is brand new, and the thoughtful design of the rooms is simply outstanding. From the modern showers to the fresh, plush towels, and the incredibly comfortable bedding, everything felt luxurious, clean, and brand new. It was clear that attention to detail was a top priority in every aspect of the hotel. The highlight for me was the indoor pool that seamlessly connects to the outdoor section. Enjoying a hot pool during the winter was truly priceless—a unique and unforgettable experience. What truly sets Swiftwater apart, though, is the staff. Every single team member was incredibly welcoming, greeting us with smiles and genuinely asking if we were enjoying our stay. This level of hospitality is rare, even at 5- or 7-star hotels. The warmth and attentiveness of the staff made our visit truly special. As someone who considers myself a very detail-oriented (and at times picky) traveler, I can honestly say there wasn’t a single thing to complain about. Swiftwater delivers perfection across the board. Highly recommended for anyone looking for a flawless and memorable stay!celle

Breakfast was magnificent!

So, I booked through booking.com and there was a miscommunication in which I was promised a room with a pull out couch. When we arrived the hotel was booked to capacity and therefore our couch was not granted and after trying to do everything to honor our request as promised. We were unable to get the room we wanted. However, I must say rge hotel staff did everything they could to make up for the mishap. Special thank you to Mr. Sylvester at the front desk along with Mr. Kenny. They were extremely gracious.

Nice and new. The wood floors in the room smell good. Beautiful finishes in the rooms and lobby. Enjoyable little brewpub within walking distance. Good location in heart of Poconos.

Extremely high carbon-emissions patio. There is a fossil fuel fire pit burns all the time and does not completely burn the fuel (you can smell it if you are down wind), high-powered outdoor space heaters that are turned on regardless if someone is sitting there, and a heated pool which is constantly losing energy to the outdoors. While these are all pleasantries, the wastefulness was disappointing and I don’t want my dollars supporting these practices, so next time I will choose somewhere else. Most modern luxury seeks to incorporate sustainability into the design so I was surprised to see that oversight here. Also it’s built right on the main road with a huge wal-mart style parking lot so it slightly dings the rustic vibe it’s going for.

new, clean, well-designed and decorated hotel. excellent breakfast menu, albeit pricey. friendly and approachable staff.

Although we were happy overall with our room, there were a couple of shortcomings worth mentioning. Namely: The handheld shower piece did not work. The exhaust vent in the bathroom did not turn on even though there seemed to be a dedicated switch for it. On the second day of our stay, even though our room was cleaned, the bath towels were not replaced. After we called housekeeping, we were told they temporarily ran out, which begs the question, why remove the old towels (we used them once the night before and left them hanging on hooks) if you cant replace them with new ones? Anyway, none of these shortcomings are a deal-breaker, but for a hotel of this caliber and price point, they should do better.

From the moment we arrived our experience at this hotel was exceptional. We loved it so much we changed our itinerary to stay an extra night. With my work I have stayed at 5 star hotels around the world and this one is up there with the best. The interior has been designed to such a high level that you are constantly noticing new and clever touches that feel luxurious and personal to the property. We especially loved the indoor / outdoor pool . Watching deer wandering in the woods outside our window and the food in the restaurant was sublime .The staff are a real credit to the hotel with their super friendly yet professional care. It was a joy to stay here and we already can't wait to go back again . Thank you Swiftwater .

Nothing , it was all wonderful

The pool is really well thought out. Inside and outside seating make for a lovely afternoon if the sun is too hot, or if it rains. The hotel is new, so everything is in pretty good shape. The toiletries were better than average. The slippers were a nice touch. They will learn not to allow glassware poolside at some point, I'm sure. The staff was very welcoming and friendly, and full of advice for the area.

Didn't think the bar/restaurant should have pre-added a 22% tip to their bill. It's over the top for a place that still smells like new carpet. It was just the two of us, not a large party. Either side of the bed had an odd mat with a hard rubber border that you could stub an unwary toe on glued to the floor.

Stunningly beautiful and deluxe - it felt a bit like staying at the Ritz! The staff was very friendly and very interested in our stay, making sure we had a good experience. Some minor, soft-opening bumps, but the owner and staff were proactive about feedback and were focused on making sure any issue was ironed out. It’s surely a five star hotel with an inn-keeper level of personal focus. The pool, firepit and restaurant were lovely, too. Every item seemed carefully chosen and thought out, from the towels to the furniture and more. We enjoyed our stay very much!

Beautiful!!! I went to surprise my boyfriend for his birthday ,and he absolutely loved it. I also included the birthday package which was totally worth it for an ultimate birthday experience. I will definitely be visiting again.

The rooms do have hard wood floors and we stayed on the 2nd floor, so we could hear when someone was walking around above us, but that was the only bad vibe and it wasn’t constant but a little annoying. Per my boyfriend it didn’t bother me as much.

Staff outstanding! Very welcoming, friendly and interested in making sure we had a great time! Facilities are beautiful!

Only one criticism. We did not like that our bill at the restaurant included a 22% tip and then the waitress explained that that tip went to the restaurant staff and that if we wanted to tip her it was additional. We would have preferred the restaurant charge more for the meal to pay its staff then we tip as usual.

This property was absolutely gorgeous. My partner and I stayed here for 2 days while visiting family, and the staff was exceptional!! The rooms are beautiful and from what I could tell they set out feed buckets for deer. Watching the nature at night and early mornings was absolutely beautiful. 10/10 will most definitely be staying here from now on!!