Upon Arrival the view, from the entryway to the front desk the view out to the back grounds was just breathtaking. Both clerks we spoke with during our stay were extremely friendly and helpful. I stayed 6 months pregnant with my 4 daughters and we were so comfortable and happy to be there. Both pools were open and my girls had a blast there. my daughters took sunset pics in the back overlooking the lake and mountains. We ate dinner at their restaurant and it was delicious and our waiter was phenomenal! so acclimating even gave us a full set of plates and silverware for any leftovers. It was extremely easy to find on GPS and so close to camelback and great wolf lodge. It took us 9 mins to drive to Great wolf lodge from there, Absolutely will stay here again !!! Thank you !

everything was truly great! even if we had an issue like a tv not working the from desk clerk had a resolution for us in no time to assure we were comfortable! Absolutely the best service !

We loved the food from the restaurant. Their wings and pizza definitely were a hit! The swimming pool was a hit as well, at night, it is heated.. We loved the balcony and view. The room had a refrigerator and Kuerig (coffee machine), it would had made it even better if they had a microwave in the room but we did find and use the microwave they have by the snack machines by front desk. And the game room and sauna were enjoued by our family as well. We would stay again.

It is a little outdated, needs an update along with the pillows, it was hard to sleep on. Everything else is nice.

We have been staying here for almost 20 years every Fall. It is close by to shops and pubs we love, and we look forward to it each year. The bar is open again, and the kitchen sent out absolutely phenomenal food. We ate there two night in a row. Our pizza was excellent, and our chicken parm the next night was delicious as well. So happy that this piece of the Property is back on the right track.

It is in need of some attention. Some of the plumbing fixtures for example. The indoor pool and sauna is never open when we stay. Management compt us for this which was appreciated. We still love staying here, and will continue to do so.

Having a balcony in our room, the bar/restaurant was nice and reasonably priced. The room was also very reasonably priced. didn’t use all the amenities, but what I saw seemed very nice. It was just an overnight stay for the nascar race.

The toilets were to low to ground, very hard to get down and up. Especially would be problematic for elderly, or someone with an injury.

Resort was clean and well maintained. Staff was friendly and accommodating to requests. Good portions of food and delicious. Room was comfortable and tidy. Deer hanging around the parking lot when we arrived (be careful !!). Did not use any other facilities during this stay so I cannot comment on those.

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This hotel was just what I needed as a getaway. The location is awesome. The views are breathtaking. The staff were so friendly and helpful. My room was sparlking clean every day. The food was good. The bed was very comfortable. I cant wait to come again!!!! Oh and the pools were great to.

I came on the off season so the restaurant was not open as much as I would have liked. I would have liked more channels on the tv.

We loved the location since it was right on the road to the mountain we hike on. The views were nice of the woods and property. There are a lot of amenities. Beds were comfortable.

I didn't like the fact you would have to pay $10 a night for a refrigerator. We did not do it. We like to have cold beverages and we just had to use ice that was on the floor above us. In the basement was an arcade which was pretty good but very warm. The indoor pool and jacuzzi we're not working. They lost their liquor license so the bar and grill was not open. They have a restaurant but we did not eat there. I looked into the dining room and it was empty and dark in there. I think if they invested money into the hotel to have everything up and running and the restaurant a little more updated and brighter, more guests would eat there.

Pond and wildlife … great bed … balcony

Restaurant … food mediocre … but the wait time absurd … 3 nights and the quickest we got our food was 90 minutes … it’s small and should be able to be run with one bartender acting as both but there was both and it was honestly ridiculous

The location was amazing, it’s right next to ski resorts, water parks, atv ride tours and so much more. The breakfast they have is a extra fee at the hotel restaurant&bar, $18 per person for a breakfast buffet or lunch or dinner buffet which isn’t too bad. Indoor pool, outdoor pool, sauna and gym was wonderful and the staff was very helpful. #HiddenGemInThePoconos

What I didn’t like was that only one elevator worked and that you could only get ice from downstairs in the lobby area but besides that it wasn’t nothing wrong with the hotel. Beautiful place to stay…. Very nice view of the mountains and ski slopes.

So a belated birthday getaway with my baby sister turned into a delightful discovery. First of all the customer service is FIRST CLASS, from Kelly whom I had the pleasure to speak over the phone with after booking with a 3rd party. She saw my reservation and was very helpful informing me of what options I had for an upgrade once I arrive to check in. To Barbara who check us in and out always with a smile and kind words She told us the restaurant food was really good, no lies there it was. As was the service, portion servings and attention to details, my water glass was never empty. We had the rack of lamb and the salmon. The breakfast buffet was was more than adequate hitting all the right spots, to many to list. However I would like to say that due to the fact that I don't eat pork, I could not partake in any breakfast meats, just wonder if we could get some turkey or chicken in there along with the pork The grounds are lovely, Lovely views from the balcony Oh!! almost forgot the price of the buffet was fair and you get your money worth in today's market.(inflation and all) I enjoyed the pool and sauna. As we were checking out I noticed that they had started prepping for the opening of their outdoor pool area another plus. No doubt the Hotel is a bit dated however, if your looking to relax, spend time with some love ones or simply woosah please go pay them a visit. The customer service here elevates your experience and Corporate should take heed