All the front desk staff were great, from arrival to departure, you can tell they like their job. Everyone was at the ready to suggest places to eat, entertainment and anything else asked of them. Nikko the belboy / greeter was very helpful and went above and beyond to make us feel welcome! The food was very good and the waiters and seater were all awesome. The pool bartender, Dan I think his name was, also great kid....the coffee shop was very convenient and delish....and the rooms all being ocean front was the best! ...Thanks Tides, had a great time@

Phone did not work, cost of chairs and umbrella per day is alittle steep, should be included with resort fee. The pipeline for beach replenishment is definitely an eyesore, takes away from the look of the property from the beach and from the balcony.Also some work is needed on a lot of the ocean facing stucco wall and balcony ceilings, cracks, missing pieces etc.

Location was fabulous, staff were amazing, the facilities just need an upgrade. It was clean and our trip was great!

Dated

Proximity to everything and it had a pool with complimentary towels. The staff were very friendly and always smiled and greeted us.

The room was dated and could use a refresh. Our tub was cracked and you could feel/hear the water under it as we showered. The toilet tank lid was also cracked but it didn’t seem to affect its use. The balcony was a bit too narrow to truly enjoy. However, the beds were comfortable and the linens felt fresh & clean.

The location can’t be beat! The hotel is right on the ocean, so walking down to the beach each morning was a breeze. There are several nice beachy restaurants and shops nearby, so it was easy to walk everywhere we wanted to go. The Pier is right nextdoor as well. Aside from the location being perfect, we also loved the on-site Blue Restaurant and Bar. It overlooks the ocean, which was lovely when having breakfast in the morning. The tiki bar was also a lot of fun. The biggest standout though was how incredibly kind, helpful, and hospitable the Tides Folly hotel staff were. Everyone we worked with from the front desk team, Roasted cafe and Blu restaurant/bar staff, bellmen, and cleaning crew were all phenomenal. They were the most accommodating and pleasant hotel staff I’ve ever encountered. Highly recommend!

The rooms feel a little bit dated and it would’ve been nice to have a screened balcony door, but other than that everything was great!

we love the location. it’s close to the Folly Pier, to the main streets with restaurants and shopping.

The biggest issue was the elevators. one didn’t work and the other was slow and it sometimes would get stuck on a floor. it made a loud sound as the doors were closing. we just dreaded taking the elevator, but had to since we were on the 7th floor.

It is close to the beach and very clean.

Location was great! Everything there is within walking distance. Overall, everything was clean. Pool was heated and the kiddo super enjoyed it

Not a full negative, but do expect to pay an additional fee PLUS a deposit when you arrive. The deposit is to be refunded and was expected just from experience traveling but there was another fee that hadn't been included in my original price

The views, location being walkable to most everything we needed, availability of the hotel restaurant. Close to the pier. Staff was really friendly, super sweet. The coffee shop.

The second elevator still not working since our last visit 18 months ago. The in room fridge had no freezer. There was no breakfast room service available. The TV was not working properly. The ice machine was not working at all

The location is beautiful and the view of the ocean from all the bedrooms is wonderful. The Atlantic Ocean and the beach are visible from the dining area and the coffee bar as well. Walking distance to lots of restaurants.

It would be nice if the bathroom was equipped with grab bars, because many of the residents are senior citizens. Also, would be nice if the rooms had a microwave, and if the coffee and creamer were of a better quality. Some tea bags would also be much appreciated. .

Hayden was the best helping us get our baggage to our room and getting us settled. Loved his attitude and hospitality!! Also the food and beverage staff were great and always helpful in every way. The ladies that cleaned the common areas did an excellent job. Very impressed with how clean everything was!

Front desk people were a bit grumpy ...not as friendly. A guy from housekeeping was knocking on our door and yelling out that it was time to check out...it was only 930 am! We were up and packing.anyway...he was rude.The rest of the housekeeping staff were great and kept the common areas very clean. Our TV and phone did not work....we were told that lighting had damaged them. Overall, we had a great time!