Front Desk was very nice and professional at all times. The hot breakfast was good most days better than others meaning Monday the tater tots potato's were not good they were soggy and cold. The rest of food was good. The beautiful view outside my room.

Short handed for housekeeping so if you stayed less than 4 days couldn't get serviced but I was able only because I stayed 5 days. I could ask front desk for items needed like towels, kleenex etc. Since I booked thru third party a receipt was not given of room stay. Not undetanding why that is so. Smoking by other customers outside very near the hotel, I deal with asthma.

Of all the Best Western's I've stayed at in my life, this one was the best! I was surprised to learn that the property is 5 years old. It's super clean and very well-maintained with no flaws in the rooms in which I stayed (1st and 4th nights of my visit to the Black Hills region). The front desk staff was very welcoming, helpful, and took a sincere interest in my travels... a big shout out to Latasha for going the extra mile in creating and printing out a custom restaurant recommendation guide just for me! I would definitely stay at this Best Western again.

I can't think of a single thing that I didn't like as this hotel exceeded my expectations!!!

Breakfast good, a good selection. Coffee in lobby if you want it during the day. Breakfast staff kept up with filling food. They were very friendly. Front desk very nice accommodating. Easy access to highway, gas station, restaurants. Lighting in park lit good, felt safe. Extras to buy at front desk little mini store. Clean room , clean bed, comfortable , ice and laundry close to get at. . We stay here when we come visit. We really enjoyed our stay. People guests nice. Sufficient parking for everyone. Keep up the good work.

The sheets in hotel and motel rooms are to thin for me, a personal preference. Can't say too much bad

The hotel is new and in tip-top condition. Our room was well furbished, everything was clean, and breakfast provided us with a great start to the day. We particularly appreciated the nice receptionists who were always in a great mood and ready to help us with any questions we had. The hotel is also well situated if you are mainly staying in Rapid City to explore the Black Hills and Badlands.

Nothing. Just be aware that you need to drive to the city center, but there are lots of eateries very close by the hotel (e.g. Panera, a taco place etc.)

The gym is amazing. All brand new cardio equipment and cable weights. Bottled water. Television. Enjoyed natural light from huge windows. Mirrors. Clean area. Breakfast was good, hot food and large selection. Very friendly staff.

The room had a bit of a smell to it, kind of musty. I didn’t care for that but the good outweighed the bad. The bathroom floor could have been cleaned better, around toilet and bath tub. Deeper clean. Pillows could be improved.

I liked that the room seemed clean. The lady that was in charge of the breakfast bar did an excellent job keeping the everything clean and well stocked.

The bathtub was really slick although there wer some kind of strips on the floor. The restroom door had to be either closed or opened. I had to put the wastebasket against the door so I could have some venilation since the exhaust fan couldn't handle the moisture. Wish the fridge had a freezer since we had frozen water bottles with us.

Excellent breakfast with hot and cold items. They kept the food stocked and the dining area was clean and large. The room was very comformable and we had two good nights of rest.

The desk chairs in this hotel are not adjustable, so if you want to work at a desk with your laptop, be prepared to be frustrated. We stayed two times in this hotel, and both rooms had the same poor desk chairs.

The property was very clean and comfortable. Attractive decor. Shower was clean and in new condition. The pool was nice. Tv was large and worked well. Loved seeing prairie outside the window in the morning. Thank you for having gluten free muffins and other options for breakfast!

Hot tub was too cold, seemed only 98-100 degrees, disappointing after a long drive and sore body.

It was very clean and well kept. The breakfast was great and they had a good variety. Staff was all very friendly and helpful. Pool was nice

They were unable to clean the rooms. We were told for a trip over 4 days, which ours was they would come once and clean but they never did. So we had to leave our trash and towels outside the door and ask for new ones we also had to grab our own toilet paper and soaps off the cart when we saw it.

It was a new spacious hotel serving a vey good breakfast. Location was in a quiet area but easily accessible by car and there were restaurants nearby. Coffee or tea were always available in the lobby and a coffee making machine was also in the room.

Daily cleaning was not available and you had to ask reception for clean towels.