The breakfast was really good. I enjoyed the grits, biscuits, sausage and gravy. We also ate at the Atrium Restaurant the night before after a LONG drive. The young man who waited on us was exceptional. My wife enjoyed the catfish fillets and I enjoyed a nice sized rib eye steak. The rolls tasted like homemade. We had the place virtually to ourselves, whichrat race. was nice during the holiday rat race. When the batteries weren't working on our TV remote the manager quickly and cheerfully replaced them. A nice person who clearly his work. Sinks worked and shower was great - real 80's ceramic tile! :) No bugs and the room smelled fresh! Beautiful central courtyard right outside our room! Nice outdoor and indoor pool plus hot tub.

The room was a little dated, but very clean. The proximity to our vehicle could have been better. Otherwise very little to dislike here. Sad that more people weren't at the Atrium Restaurant. Not flashy, but good food!

The breakfast was delicious and the staff were superb; I truly appreciated the care they showed to my mother. I was shocked and disappointed that I was not able to take my mother her breakfast to her in the room🥲. I was not aware there were no elevators, otherwise I would have requested to be on the lower level for us both

No Boiled eggs. The servers were bring it out hot, but it got cold to quickly. There was no ironing board in our room, but because we had adjoining rooms we used the one in the other room The hours for the pool/hot tub were disappointing.

Indoor spa, pool, dining on sight. I really like the old type hotels The beds were comfortable and the rooms were very clean. The staff were very friendly.

Our first room 200 was horrible. as there was a mechanical sound coming from the service hallway between our unit and room 201. Sounded like a pressure washer running on and off. It was lucky that they had another room to move us to so we didn't have to deal with this all night long. Even though they moved us to 214, we could still hear that machinery running from time to time.

Friendly and accommodating employees who went above and beyond expectations to assure customer needs were met from the time they entered the restaurant until they left. I ate the buffet breakfast and returned for dinner all 4 days of my stay. Food was delicious and service was super. Swimming pools are beautiful and well kept. Sauna was a plus to unwind at the end of a day. Ana, our cleaning lady was the Best Ever! She was bubbly and outgoing…a delight as she graciously provided us with fresh, clean towels and soap. If I could, I would rate this hotel more than a 10. I highly recommend this place to all travelers.

Employees should be praised more and compensated for their performance by increasing their measly salary. I suggest a tip jar located at the register in the dining area.

We loved the indoor and outdoor pool facilities they even had a baby pool my daughter loved. The breakfast was included and delicious. The courtyard was a wonderful place to relax and watch fireflies. We loved the atmosphere of this hotel, very family friendly and welcoming. I would most definitely stay again. The staff was wonderful and friendly, guest services, housekeeping, and food service. The location is also convenient close to Walmart, Target, Waffle House, and many other restaurants.

Out of all the many great employees we encountered, there was only one woman who worked at the front desk who wasn't very welcoming. The mattress was a little hard and hurt my back, I think they should start replacing those over time. Also, the room had a ventilation issue. The fan in the bathroom didn't work, and I think if they replaced it, that may help. It is obviously humid in TN, but our hanging clothes and bedding stayed damp over the week and never dried.

I personally love the layout of the property. the indoor pool being open was surprise and there was a hot e tub with a sauna. with it being cold those came in handy. didn’t like the sand in the hot tub but you know. oh the sauna had no water in it but it came in handy too to dry off before going back outside. the evening staff was pleasant with wonderful hospitality and the morning breakfast lady was working alone but was amazing with service. breakfast was simple and filling. I enjoyed the waffles so much I took one home. I also booked a smoking room and even though I smoke you don’t want the room to smell like it, and that’s exactly what I got the room smelled clean. even had the outside ashtray right by the front door. I don’t know how they got to do the towels and bedding but the towels were adorably laid out and the bed was tucked so tight I was impressed. the only thing I had a real trouble with was the extra door key. 1 of the 2 keys didn’t work. sorry for the extended review but I believe in whole honesty.

The woman at the front desk (sorry I didn't ger her name but she has 5 kids!) was awesome. We live in town and just wanted a night away from the kids. She made sure our night was great & it was. Breakfast buffet was nice, always goot to have a hot breakfast.

The pillows are awful. Like air, it takes all 4 to even lift your head. We didn't sleep the best but it was ok. They do stop making fresh food for the breakfast buffet @ 9:30 (or they did for us) even though they stop serving at 10:30 so definitely be early. But most everything was very good. Coffee was so yummy & biscuits & gravy. The eggs were terrible & the cinnamon apples taste like they have no sugar which was very odd. But it's a free buffet breakfast that was not overwhelmingly busy & stayed hot. We really enjoyed it.

The location of the hotel is right off the highway in a bustling part of town with many restaurants nearby as well as shopping. The design is open plan with lobby/reception, bar, restaurant and indoor pool/hot tub all in the open space. Interesting and had elegant feel. But when I was going through to get back to my room I was very careful walking - trying not to slip from water from swimming pool wet feet splashed around the lobby. The room was very nice, pretty standard stuff. You could tell in the bathroom that hotel has been around a while due to the bathtub tiles, but other than that all felt new. Everything worked, was clean, NO BUGS. Although it was a no smoking room you could smell a faint odor of cigar from an inconsiderate guest. You received tickets for the free breakfast. Very nice eating ambiance. Good presentation with good selection of hot dishes - waffles, french toast, bacon, sausage, potatoes, grits, eggs, and probably more- bowls with canned fruits. Selection of breads, juices. Coffee carafe brought to your table - it's not your typical "breakfast bar" like other places where breakfast is included. I'd stay here again, I felt I got good value for the price.

We couldnt' get the door open. The green light came on when key was placed but the door wouldn't open. Maintenance came and he even had a tough time getting the door open, but he put his shoulder to it and finally we got in. After that, one person needed to stay in the room to be sure we could open the door when the other person went for ice/the car/etc.

We had a very wonderful stay! Everyone there is so nice and very accommodating... The buffet for breakfast is amazing, the last day we were there the toaster was broken I told the lady working there and she said sorry and it was okay beca use there were so many other things, but a few minutes later here comes the lady with toast that she had grilled for me, she went out of her way to do that and that was so awesome! If you see her there her name is TANDRA she is so nice!!!! We would definitely stay there again!

The rooms were adequate and the facilities clean. Staff was decent. One lady in particular who worked breakfast our first day was absolutely amazing! Running around making sure that everyone had everything that they needed. She offered coffee etc and checked on us throughout while the next day there was a different lady and it felt like a typical, walk in and help yourself breakfast. The pool was wonderful and the main attraction of our stay though I wish that the water temps had been warmer. I swam the first day and let me kids swim and watched the next few days.

Pool could have been warmer. It was a bit cold and after a few minutes, I was shivering.