They went out of their way to rearrange rooms to fit me in when this company overbooked me there. Liked the Soft beds!

Apparently the maintenance man was in the hospital. The bolt on the front door was unable to lock, the upper lock had 2 screws missing out of four, which means somebody could just bust the door down to get in. The ceiling leaked with water in the kitchen during rain storm. The shower knob that changes flow of water from tub to shower was broken. The floor and rugs were sticky from over cleaning and moisture. One customer hung out in the lobby often making it very uncomfortable.

The room was very clean! Of all the budget friendly places I've stayed, this was probably the cleanest I've been to in a long time. The location is far enough from the road that there was very little noise, but it is a very convenient location for highway access to head into Brentwood, or over to Nashville. The complementary breakfast was great for grab and go - it included instant oatmeal with travel cups, granola bars, muffins, tea and coffee.

I'd say the only downside was the bed, it was a bit firm for my preferences, but I feel that way at every hotel.

The room was great and spacious and clean, bed was great and I slept well. I missed the breakfast part. The table was a great work station, with lots of room to put clothes, food and things. Having a full kitchen was incredible and came in handy and saved me money.

I wasn't impressed that I had to ask for a kettle, pots or pans, etc. I know those items can walk out if not monitored, but that should be made more clear when people arrive at front desk - show the list of what you can ask for to make the stay more enjoyable. ex. pots, bowls, utensils

I have stayed at other Extended-Stay Suites around the country, and by far, this one was the best. It was located away from the busy streets, quiet in and out of the room, and well-maintained.

I don't have a complaint about this particular location. If I have to say anything that could improve, would be a sign by the main road to help guide visitors to the location better.

I love the clean bedroom shower nice setup ready felt like home enjoy my time every time I come in the breakfast is amazing I really did enjoy myself always lookin forward of coming back

Tbh I couldn’t even thick of anything I didn’t like really enjoyed it a lot good night

Great location, close to many restaurants and the mall. The room was very nice and clean. Loved that it had a fridge, stove and microwave.

There was nothing about the property, room or location that I didn't like.

The room was comfortable and everything worked appropriately. It was a good price for everything included; small kitchen, 2 beds, ect. I was not disappointed at all. It was in a great location, with plenty of restaurants and stores nearby.

Everything was fantastic.

I had requested a ground floor but they had none left when I arrived at 7 pm. To keep my request, they gave me a free upgrade to a king suite.

Coffee service in morning could be better. I wish there was more grass for my dogs.

It was clean, and all amenities were in working order. It was nice having a small kitchen in the room, although at the time was not used. It was a quiet stay as well.

Bathroom was a little small, but it was clean!

the manager was really nice and sweet .soon as we made it there something went wrong with our battery so we couldn't move our car at all .we had rooms in the 3rd building at first but he had moved us so we was closer to the front and where our car was.he was even nice enough to give my parents a ride to auto zone to get a battery .he was really amazing .and we thank him for all he did for us .

the return units have dust build up and mold inside of them .the vending machine prices was expensive .