The location was great..

That others not staying in the hotel has the right to park in the parking for hotel guests. The bathroom are so small if your a larger person. We asked for joining rooms but was not offered to us. The young girl who worked there was very sweet and helpful.. our refrigerator didn't work and 3 of os had insulin needed to be refrigerated. Lost some of the food we had brought and bought to have down there.. The young man needs a little more manners and respect for guests. We person book few months ahead and told us we would have a indoor pool to swim. Which didn't happened. Our daughters door lock something happened tgey could not get in the room. Please do not think I am belittling the hotel. Yall just ask what any issues were.

So this hotel is right on the strip, located at basically traffic light 10. Close to Ober Mountain and right next to my fav breakfast spot , The Skillet and theirs a new restaurant next to it that is owned by same company that owns the breakfast place next door.Parking is at a premium in Gatlinburg as it is, this Days Inn also lets the general public park there.Did not try the breakfast. Bed was comfy, lots of hot water, and towels were soft. Stayed during the week of Christmas 2024.

The only thing I reported to staff about room was, the room has the connectors for charging devices however all four in room were broken. And the room I stayed in had two entrance doors, one to the lobby and one too the pool, the one facing the pool had a gap in door that you can see light thru, not really a big deal.

Iove the location,we always stay here,and live the balcony..we come to enjoy the atmosphere,and love the balcony because we enjoy just watching the hustle and bustle and always see bears.

The rooms need be a bit outdated,the tub every time we stay never has a plug to take bath,so u have to shove a wash cloth in drain. It's pretty clean tho and just a little updating is all it needs. I am an executive manager for a cleaning company and I did notice some areas quite but dust,the housekeepers need take a bit more time and little more detailing would be good in cleaning but for most part we enjoy it every 3 months we come

Staff were friendly and personable. Always greeted and asked how we were. Location was toward upper end of parkway, but plenty to see and not as noisy as further down--plus still in walking distance to everything and pretty flat walk. Our room had a balcony on the parkway that was wonderful. Our room was spacious and bed was comfy and clean

Parking was fuller as it was the hotel lot and a paid lot for others so it stayed pretty full during day. Hotel is older. The only lights in our room was one ceiling one by door and the 2 bedside lamps-none by desk, drawers

Rooms were updated, beds are nice and clean, pool was open, and easy access to all the attractions, most definitely seen a lot of bears while staying there. They also offer a nice light breakfast.

The room we stayed in had a mildew smell and a small amount of mold growing in the bathroom. The carpets could use a good cleaning.

right on the strip! once we parked we didnt have to drive again as long as we were in gatlinburg. everything is walkable. it was clean, frequently saw staff sweeping parking lot. fireplace worked, carpets were clean, air conditioner and heater worked great. beds were clean and comfortable. shower water pressure was amazing, and water got hot. no stopper for tub so toddler had to shower but thats okay. area was not loud since its on the edge near the walking trail. air conditioner was not loud either.

fridge did not get cold enough to keep food or leftovers but we did not mind very much, just something i noticed.

Loved the way the room was set up. Hot tub in the room was a great size and wonderful for aching back and legs.

The windows didn't really block any of the street noise. Loud cars made it sound like you were sitting outside and there were no real curtains so it wasn't dark while trying to sleep. We had to get creative and set up the ironing board and take the pillows from the pull-out couch and put them on the ironing board to block some of the light.

We are a family of 5 and got the triple suite. King bed + TWO queens. Perfect for our family to spread out. The beds were comfortable and the room was clean. Huge space, clean and comfortable and convenient location for a great price. We could walk to everything we wanted to do which saved us $ for parking.

The room overall is clean but very worn. It looks beat up and old. It could use some updating but it didn’t bother us. Just being honest for the review. No complaints because price reflects the 2 stars. We didn’t expect a 5 star stay for the price we paid. Breakfast wasn’t good but we didn’t come for the breakfast.

We have stayed here before, so we were familiar with the property. we had one problem that was fixed the next day. Maintenance guy came and checked the water temperature and adjusted it and we were fine. Some of the outlets did not work, they were nice enough to refund some of our money for our minor problems and we were fine with that. The beds are very comfortable and I truly enjoyed that.

Like I said, those minor problems was fixed and he enjoyed our stay.

The location of the hotel is perfect. It is very near the entrance to the national park. It was also close to most places, so walking was not a problem. The room was kept clean and taken care of. The bed was comfortable. The staff were fantastic. Always friendly. The breakfast wasn't bad either.

The main problem I have with the property is parking. We arrived close to 10pm. There was not a parking spot. We had to park on the side street next to the hotel. While the steps to our room were accessible, it was still an inconvenience. I do not think there is anything that can be done about this as the city has grown so much over the years.