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8.9

1,031 reviews

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

322 Historic Nature Trail, Gatlinburg, 37738, Tennessee, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Water park

Skiing

Business center

Indoor swimming pool

Free wifi

Waterslide

Air conditioning

24-hour front desk

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Welcome to the Holiday Inn Express Gatlinburg Downtown, an IHG Hotel, where adventure and comfort collide right in the heart of Gatlinburg, Tennessee! Located just 0.6mi from the bustling city center, this 3-star gem offers a playful mix of relaxation and excitement. Whether you’re planning to plunge down the waterslide or discover the nearby Great Smoky Mountains, there's something for everyone at this family-friendly destination. With rates starting from just $72, you can treat yourself to a slice of adventure without breaking the bank!

Step inside and savor the sweet smell of breakfast wafting through the air each morning, setting you up for a day filled with thrilling activities. While you’re here, take a dive into the indoor swimming pool or grab your swimsuit and splash your way through the free water park! Need to catch up on some work? Fear not, business travelers — the complimentary business center has your productivity covered. With free Wi-Fi and a 24-hour front desk, you'll feel right at home and equipped for whatever the day brings.

With over 1,000 glowing reviews from delighted guests, it’s clear that this hotel is a hit for good reason. From outstanding customer service to cozy accommodations featuring air conditioning and free toiletries, there's no shortage of comfort here. Plus, the non-smoking and wheelchair-accessible features ensure everyone can come and enjoy their stay. Pack your bags, grab your loved ones, and get ready for an unforgettable getaway at the Holiday Inn Express Gatlinburg Downtown!

At the Holiday Inn Express Gatlinburg Downtown, there's no shortage of family fun and friendly competition! While the kids splash around in the indoor pool or water park, adults can enjoy a moment of peace in the adults-only heated pool area. Feel the stress of the outside world melt away as you relax in the tranquil waters, or indulge in some quality time with your loved ones in the main pool. There's nothing quite like the feel of warm water on your skin to kickstart a fabulous vacation!

As the sun sets, it’s time to share stories and laughter over a delicious meal! Whether you choose to take advantage of the complimentary breakfast that tantalizes your taste buds each morning or decide to venture out to discover the local culinary delights of Gatlinburg, your experience will be unforgettably tasty. There are so many dining options nearby that you'll never run out of exciting eateries to try, making each meal a mini-adventure in its own right.

Don’t forget to take advantage of the hotel’s convenient location to explore the scenic wonders of the Great Smoky Mountains. With majestic trails and breathtaking views just a stone’s throw away, it’s the perfect opportunity for family hikes or romantic strolls. After a day filled with exploration and exhilaration, return to your cozy suite at the Holiday Inn Express. Collapse into plush bedding and recharge for another day of adventures — after all, the only thing that rivals the thrill of the outdoors is the comfort waiting for you at the end of an exhilarating day!

Closest airports

McGhee Tyson Airport

27.5mi

Asheville Regional Airport

58.1mi

Most popular amenities

Water park

Skiing

Business center

Indoor swimming pool

Free wifi

Waterslide

Air conditioning

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Upper floors accessible by elevator

Free toiletries

Bathtub

Rooms

Suite with Mobility Accessible Tub - Non-Smoking in Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Show 11 photos

Suite, Accessible

1 Sofa Bed

2 Queen Size Beds

300 sqft

Microwave

Flat-screen TV

Refrigerator

Air conditioning

x4

+

x3

More details

The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 3 beds.

Queen Suite with Two Queen Beds in Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Show 6 photos

Suite, 2 Queen

2 Queen Size Beds

1 Sofa Bed

300 sqft

Private Bathroom

Bathtub

Microwave

Flat-screen TV

x6

+

x5

More details

This suite has a seating area with a sofa bed and flat-screen TV. A microwave, small refrigerator, desk, and free WiFi are included.

Deluxe Suite - Disability Access Tub/Non-Smoking in Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Show 11 photos

Deluxe Suite, Accessible

1 King Size Bed

300 sqft

Private Bathroom

Bathtub

Microwave

Flat-screen TV

x8

+

x5

More details

Experience the ultimate comfort in our Deluxe Suite - Disability Access Tub/Non-Smoking, featuring a spacious 301 sqft room with a king size bed, private bathroom with bathtub, and a range of amenities including a microwave, flat-screen TV, and refrigerator. Suitable for 4 adults and 3 children, this suite offers a relaxing and inclusive stay with air conditioning, free toiletries, and easy access to upper floors via elevator.

Queen Room with Two Queen Beds - Hearing Accessible in Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Show 5 photos

Room - 2 Queen, Accessible

2 Queen Size Beds

300 sqft

Private Bathroom

Bathtub

Microwave

Flat-screen TV

x4

+

x3

More details

A flat-screen TV, microwave, small refrigerator, desk, and free WiFi are included in this hearing accessible room.

King Leisure Room - Non-Smoking in Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Show 4 photos

Leisure, King

1 King Size Bed

300 sqft

Private Bathroom

Bathtub

Microwave

Flat-screen TV

+

More details

Experience the ultimate relaxation in our spacious King Leisure Room, encompassing a comfortable King size bed and a private bathroom with a soothing bathtub. Enjoy modern amenities such as a microwave, flat-screen TV, and air conditioning while admiring the stylish decor and taking in the city views from the upper floors accessible by elevator.

Flexible Standard Room in Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Standard Room

1 Queen Size Bed

300 sqft

Private Bathroom

Bathtub

Microwave

Flat-screen TV

x4

+

x3

More details

When you arrive at the hotel we will do our best to meet your room type preference this is subject to availability and cannot be guaranteed

Flexible Standard Room in Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Queen Room

1 Queen Size Bed

300 sqft

Private Bathroom

Bathtub

Microwave

Flat-screen TV

+

More details

Our Flexible Standard Room is a spacious 301 sqft room perfect for 2 adults and 1 child. Enjoy a comfortable stay with a private bathroom, bathtub, flat-screen TV, and more. Unwind and relax in style!

Queen Room with Two Queen Beds in Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Show 5 photos

Room - 2 Queen

2 Queen Size Beds

300 sqft

Private Bathroom

Bathtub

Microwave

Flat-screen TV

x4

+

x3

More details

2 Queen Standard includes 2 queen-size beds 150-154 width.

King Suite with Sofa Bed - Hearing Accessible in Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Show 9 photos

Suite, King, Accessible, Sofa Bed

1 King Size Bed

300 sqft

Private Bathroom

Bathtub

Microwave

Flat-screen TV

x4

+

x3

More details

King Room - Disability Access Tub/Non-Smoking in Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Show 4 photos

King Room, Accessible

1 King Size Bed

300 sqft

Private Bathroom

Bathtub

Microwave

Flat-screen TV

+

More details

360 Sq Ft Room Microwave Minifridge

King Suite in Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Show 10 photos

Suite, King

1 King Size Bed

1 Sofa Bed

300 sqft

Private Bathroom

Bathtub

Microwave

Flat-screen TV

x4

+

x3

More details

Show 5 photos

King Room

1 King Size Bed

+

More details

King Size Bed includes a king-size bed 150-183 width.

Guest reviews

8.9

1,031 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Goodman

10

March 2023

Everything was just exceptional!!! I would recommend this place every time!!! It was so clean, everyone, and I mean every employee, was just beyond wonderful!!! This was by far the best stay we have ever had!!! Anywhere!!! The free breakfast was so, so, so good!! So much to choose from!! Sweet Darla, the parrot in the lobby who greets you when you come in!! To the water park/pool area, once again, just so, so, so, wonderfully fun!!! To the 2 small game rooms to occupy the kids!! When we go back to Gatlinburg, we will definitely, for sure be staying here!!! Thank you all from the Goodmans!!

There is nothing we didn't like!!! Everything was beyond expectations!!!!!! Every single employee there is just awesome!!! We loved our stay so very much!!! THANK YOU TO ALL EMPLOYEES FOR DOING SUCH A WONDERFUL, EXCEPTIONAL JOB!!!!! ❤️

🇬🇧

Andrew

8.2

January 2023

Comfortable and caters well to families. As a couple, clean throughout and friendly helpful staff. The hotel location is ideal it’s just off the main strip so quiet enough at night but close enough to walk into town

We loved our room so much we went to add an additional two nights but the cost was steep in comparison to the courtyard Marriott 50ft away. We ended up booking the Marriott instead and have to say that having now seen both in the same week. I would suggest that if you are travelling with children then stay at the holiday inn, you’ll have a great time. If you’re a couple or group of adults, save $ and stay at the marriot across the road.

🇺🇸

Jordan

10

October 2022

We've stayed at this hotel for a few years now, and each time it somehow gets even better. We saw a lot of the same faces this year as we did last year. That's unheard of in this industry! They serve a full breakfast each morning including cereals and cinnamon rolls, a meat selection, an egg selection, biscuits and gravy, oatmeal, bread and baked good choices, on demand pancakes, juices, milks, yogurt, and a coffee bar. It would be hard to imagine someone not being able to find something they like. We stayed in the queen suite and it is the largest chain hotel room we've ever stayed in. With 5 people in our family, we had plenty of room to spread out. We were just outside of the elevator which scared me but didn't hear any hallway/elevator noise! The shining star, of course, was access to the attached pool area with slides (which I believe is no longer actually run by the hotel). Access is a simple access code and it is open 10a-10p. My kids have LOVED this area from ages 3-12. We spend hours there each day, and that saves us hundreds of dollars on not paying for a separate water park type experience.

My only complaint was that the laundry room smelled so bad that it was almost unusable.

🇺🇸

Kelsey

10

March 2023

Breakfast and the pool/water park was great.

They should have prepared a little better for the spring break crowd regarding the pool. It was shut down during our last evening there, and all my kids wanted to do was swim and they couldn’t because the filter/chemicals weren’t correct. The pool should’ve been prepared and checked in before they were expecting so many people to come Through . I chose this hotel specifically for the pool, so it was a bummer my kids couldn’t use it on their last day of vacation.

🇺🇸

Kevin

10

April 2022

The room was very clean and spacious for my family. The breakfast was great (maybe add bacon) The kids loved the pool area. Overall, the receptionists and other staff were very friendly. We will definitely be coming back in the future.

One thing I would have liked was a larger selection of snacks and drinks. Also, I would look into providing towels at the pool area. We would use what was in our room but there wouldn't be enough dry towels once we all took showers afterwards and we didn't have time to go through room service. Maybe have different towels so that housekeeping would be able to separate the pool towels from the room towels. These are certainly NOT deal breakers that would keep me from coming back, just suggestions.

🇺🇸

Mason

10

July 2023

The location was close to the attractions and restaurants. We enjoyed the extra large room. The breakfast was delicious (especially the cinnamon rolls). We liked that our room was cleaned daily. Some hotels don't do that.

We did not like that the smoking area was right below are window. People would be out there at 2 AM talking loudly. Also, the beds were too small.

🇸🇦

Faisal

8.2

August 2022

location is not far from the Main Street.

When I travel around the US I stay often at Holiday inn express and I can say this hotel is not exceptional and also not bad, but the price is high! also staff seems not happy when they smile at you! you can tell it is not a genuine smile! either they are under paid or they have a bad management. as for the town! it is old & I can tell that no new developments took place in decades! old buildings, old infrastructure, old hotels 🏨

🇺🇸

Leah

10

July 2023

The staff was amazing. They always tried to help and a few went above and beyond. Always a smile on their faces they all looked like the loved their jobs.

The pool area was a bit too muggy. Wish there was better airflow

🇺🇸

Kristina

9.1

September 2021

The breakfast was good but it didn’t stay open past 9:30. The staff was amazing, friendly, helpful and very courteous!

The breakfast hours needs to be extended back to the way they used to be open until 10:30 and the pool used to always be open until 11:00 now it closes at 10:00 my child was disappointed by this. The room wasn’t as clean as the last time we stayed for the price we paid to stay there.

🇺🇸

Alicia

10

August 2023

Really enjoyed our stay. The room was very spacious and super clean! The hotel was just off the main street going through Gatlinburg so we were close enough to walk everywhere we wanted to go.

The pancake maker was out of service while we were there so I didn’t enjoy the breakfast. It would have been nice to have scrambled eggs as an option as well.

Points of Interest Around Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Attractions

Mysterious Mansion

0.4mi

Ripley's Aquarium of the Smokies

0.5mi

Ripley's Believe It or Not! Gatlinburg

0.5mi

Sweet Fanny Adams Theatre

0.6mi

Main Event Theater

6.8mi

Red Skelton Tribute Theater

7.6mi

Grand Majestic Dinner Theater

8.1mi

Titanic Pigeon Forge

8.6mi

NASCAR SpeedPark Smoky Mountains

9.3mi

Foxfire Mountain Adventure Park

10.9mi

Oconaluftee Indian Village

18.8mi

Museum of the Cherokee Indian

19.1mi

Great Smoky Mountains Railroad (GSMR)

19.5mi

Wheels Through Time Museum

28.1mi

St. John’s Cathedral

28.6mi

Pools

Location

  • Indoor

Features

  • Heated

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Water park

Skiing

Business center

Indoor swimming pool

Free wifi

Waterslide

Air conditioning

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Upper floors accessible by elevator

Free toiletries

Bathtub

Stay rules - Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

At what times are check-in and check-out at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

Planning to stay at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel? Kindly note that you can check in after 04:00 PM and before 11:00 AM is when you'll need to check out.

How much does a stay at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel cost?

Room rates at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel initiate from $72. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.

What types of rooms does Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offer?

The hotel offers a range of rooms including Deluxe Suites, King Rooms, Queen Rooms with Two Queen Beds, and King Suites. Smoking is not allowed in any of the rooms. The rooms have a size of 301 square feet each. The accommodation capacities vary from 2 adults and 1 child to 6 adults and 4 children, depending on the room type.

Where can guests find entertainment in Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

Guests at the Holiday Inn Express Gatlinburg Downtown can spend their time enjoying the leisure amenities offered by the hotel. They can relax and have fun in the indoor swimming pool, which is available all year round. The pool is heated, ensuring a comfortable swimming experience. However, it is important to note that there may be age restrictions, as the pool is for adults only.

Additionally, guests can take advantage of other recreational activities such as hiking and fishing, which are available in the surrounding area. For those who enjoy skiing, the hotel offers easy access to nearby ski resorts.

Furthermore, guests who need to catch up on work or attend to business matters can make use of the hotel's business center. And for those who want to stay fit during their stay, a fitness center is also available.

Overall, there is plenty to keep guests entertained and leisurely occupied at the Holiday Inn Express Gatlinburg Downtown.

Can guests use a pool at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

The hotel has one pool available, which is located indoors and is heated. It is available all season, but there may be age restrictions as it is designated for adults only.

Are both cash and credit cards valid payment options at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

No, cash is not a valid payment option at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel. The accepted payment methods are Mastercard, Discover, American Express, and Visa.