620 reviews
From
$1275634 Merchants Center Boulevard, Knoxville, 37912, Tennessee, United States
620 reviews
1/46
From
$127Free parking
Outdoor swimming pool
Free wifi
Air conditioning
Kid-friendly buffet
Kids' meals
24-hour front desk
Non-smoking rooms
Welcome to the Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel! Located at 5634 Merchants Center Boulevard in Knoxville, Tennessee, this delightful 3-star hotel offers a perfect blend of comfort and convenience. With its close proximity to the city center (just 4.7mi away), you'll have easy access to all that Knoxville has to offer.
Featuring 620 reviews, the Holiday Inn Knoxville N - Merchant Drive is a popular choice among travelers. With prices starting from $127, this hotel offers exceptional value for money. Enjoy a delicious breakfast in the morning to fuel up for the day's adventures. Parking and WiFi are provided free of charge, ensuring that you'll have a stress-free stay.
There's no shortage of amenities at this hotel. Take a dip in the outdoor swimming pool, work up a sweat in the fitness center, or unwind in the spa lounge/relaxation area. The hotel is also pet-friendly, so you can bring your furry friends along for the trip. Whether you're traveling for business or leisure, the Holiday Inn Knoxville N - Merchant Drive is sure to exceed your expectations.
Not only is the Holiday Inn Knoxville N - Merchant Drive a pet-friendly hotel, but it also offers a refreshing outdoor swimming pool for guests to enjoy. Take a dip in the pool during the warm seasons and cool off after a long day of exploring Knoxville. The pool features a shallow end, making it suitable for guests of all ages and swimming abilities. It's the perfect spot to relax and have some fun under the sun.
When it comes to payment options, the Holiday Inn Knoxville N - Merchant Drive accepts a variety of methods, ensuring convenience for all guests. You can make your payment with American Express, Visa, JCB, Mastercard, Discover, Diners Club, and Carte Blanche. Cash, however, is not accepted, so make sure to have one of these accepted payment methods handy during your stay.
The hotel offers a range of room types that cater to different accommodation needs. Whether you're traveling solo, with a partner, or with a large group, there's an option for everyone. From spacious queen rooms with two queen beds for families or groups, to executive king rooms with a sofa bed for additional comfort, you'll find the perfect room size and bed configuration to suit your preferences. All rooms are non-smoking, ensuring a fresh and pleasant environment for your stay.
Closest airports
McGhee Tyson Airport
14.2miFree parking
Outdoor swimming pool
Free wifi
Air conditioning
Kid-friendly buffet
Kids' meals
24-hour front desk
Non-smoking rooms
Fitness center
Elevator
Business center
Bathtub
Free toiletries
Private Bathroom
Parking On Site
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Run Of House
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x6
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Room Run Of House
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Room - 1 Queen
330 sqft
Microwave
Flat-screen TV
Refrigerator
Tea/Coffee maker
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More details
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
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King Room, Accessible
1 King Size Bed
335 sqft
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
+
More details
Indulge in our luxurious and spacious King Room, specially designed for hearing accessibility, complete with a convenient roll-in shower. Feel at home with a range of amenities such as a microwave, coffee machine, and flat-screen TV, ensuring a comfortable stay for you and your loved ones.
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Room - 2 Queen
2 Queen Size Beds
310 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
x4
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x3
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Executive, Accessible
1 King Size Bed
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
x4
+
x3
More details
Accessible Executive Room
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Standard Room
Non-smoking rooms
x10
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x6
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When you arrive at the hotel we will do our best to meet your room type preference this is subject to availability and cannot be guaranteed
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Room - 2 Queen, Accessible
2 Double Beds
335 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
x4
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x3
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This room has a tea/coffee maker, cable TV and air conditioning.
Accessible Room
x4
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x3
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Accessible
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King Room
1 King Size Bed
310 sqft
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
+
More details
310 SqFt Room
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Executive, King
1 King Size Bed
1 Sofa Bed
335 sqft
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
+
More details
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Queen Room
1 Queen Size Bed
335 sqft
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
+
More details
Relax and unwind in our spacious Standard Room, featuring a comfortable Queen size bed, a private bathroom, and a range of amenities such as a microwave, coffee machine, and flat-screen TV. With room for 2 adults and 1 child, this is the perfect choice for a comfortable and enjoyable stay.
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Premium, King
1 King Size Bed
1 Sofa Bed
310 sqft
x4
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x3
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Deluxe, Twin, Accessible
1 Twin Bed
x4
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x3
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Deluxe, Accessible
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x6
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8.4
620 reviewsFrom
$127Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Sue
9.1
9.1
I booked this stay, just hours before arrival, while on the way as we weren't sure how far we would get that day to our destination in Columbia, SC. We arrived at 8:45 pm to a cheerful front desk team. Our check-in was pleasant and swift. We had time to enjoy a few beverages in the lobby lounge. Thank you, Summer, for staying a little longer to serve us! We arrived too late to order food, however, they have snacks available to purchase. Or, order ahead of restaurant closing and they can hold your food in carryout containers until you arrive. The room was a King Bed Suite. Very comfortable and clean. We enjoyed a quiet night's sleep here and free coffee in the morning. The room has a K-Cup coffee maker, so you could bring your own K-cups if you prefer. Housekeeping is "on demand", which I like since I usually keep my "Do Not Disturb" sign out during an entire hotel stay so no one enters the room until I check out. There were USB outlet plugs to charge devices. I would choose this hotel again.
No late evening dining options in the area. Not the fault of the hotel, just for awareness for travelers arriving after 8 pm.
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Debra
8.2
8.2
Wonderful beds. Very clean and comfortable facility.
This was not a $400 a night hotel. The price was hiked up because it was a football game weekend in Knoxville. Just because you can, doesn’t mean you should!
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Angela
9.1
9.1
We only stayed here to sleep in the middle of a 14 hour drive... everything was clean and comfortable. Location was nice for interstate travel
Parking was available but limited
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Mary
8.2
8.2
Very friendly and helpful staff, especially front desk person. Clean and comfortable with lots of restaurants nearby.
I think the breakfast should be included with the room. The hotel prices are not inexpensive and the breakfast is pretty much equivalent to that found in other similar hotels I've stayed in when traveling.
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Megan
9.1
9.1
It was very clean, easy parking. Friendly staff, and very accommodating when I wanted to check on early.
The location. I was told by a couple locals to not go out at night alone.
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Carollynn
8.2
8.2
Exceptional staff. Gorgeous facility. Steven is an amazing chef.
Noisy teenagers running around until all hours. Staff suggested next time I make a reservation, choose 4th or 5th floor. They don't put athletic teams up there. I thought breakfast should be included.
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Mandie
9.1
9.1
Close to downtown but not at inflated prices. Plenty of parking. comfortable beds! Great to have a keurig in room and fridge. Clean both inside and outside property. Friendly staff. Easy booking on Booking.com No weird smells in the room.
Would have been nice to have some healthier snacks or fresh fruit to purchase. Needed an extra box of tissue and larger trash can.
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Sheryl
10
10
The location of the hotel and the convenience of restaurants that were close by. The beds were extremely comfortable and the room was cozy. After a long road trip, those are important features.
I can't find anything that I didn't like about our stay, at all.
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Latanya
8.2
8.2
I enjoy the location and the comfort of the hotel.
We left our room and upon returning we were locked out of our room. Some how the security latch had malfunctioned stopping us from opening the door. At first we thought someone was in our room. The front desk staff did not know how to use the mechanism to unlock the door she had to have the manager come from home to let us in. He stated that this happens on occasion. Obviously this means there needs to be better training or an upgraded door security system.
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Jennifer
8.2
8.2
Everything except one thing - see below
The bed was very tall and I was not subjective get up on it. I slept light and get up often in the night and it bc was nearly impossible to get beck in bed each time. If you use tall beds it would be nice to provide a small seep stool for elderly people to en as bkk k e getting into the bed.
Attractions
St. John’s Cathedral
4.7miThe Coaster at Goats on the Roof
25.6miHard Rock Cafe Pigeon Forge
25.8miNASCAR SpeedPark Smoky Mountains
25.9miTitanic Pigeon Forge
25.9miHollywood Wax Museum Entertainment Center Pigeon Forge
26.1miGrand Majestic Dinner Theater
26.2miRed Skelton Tribute Theater
26.6miMain Event Theater
27.2miDollywood
29.1miAttractions
St. John’s Cathedral
4.7miThe Coaster at Goats on the Roof
25.6miHard Rock Cafe Pigeon Forge
25.8miNASCAR SpeedPark Smoky Mountains
25.9miTitanic Pigeon Forge
25.9miHollywood Wax Museum Entertainment Center Pigeon Forge
26.1miGrand Majestic Dinner Theater
26.2miRed Skelton Tribute Theater
26.6miMain Event Theater
27.2miDollywood
29.1miAirports
McGhee Tyson Airport
14.2miLocation
OutdoorFeatures
Shallow endAvailability
SeasonalFree parking
Outdoor swimming pool
Free wifi
Air conditioning
Kid-friendly buffet
Kids' meals
24-hour front desk
Non-smoking rooms
Fitness center
Elevator
Business center
Bathtub
Free toiletries
Private Bathroom
Parking On Site
Accessibility
Hearing accessible
Activities
Happy hour
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Breakfast in the room
Fruit
Kid-friendly buffet
Kids' meals
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
General
Air conditioning
Carpeted
Convenience store on site
Elevator
Facilities for disabled guests
Heating
Interconnecting room(s) available
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Microwave
Refrigerator
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Iron
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Fitness
Fitness center
Outdoor swimming pool
Spa lounge/Relaxation area
From
$127Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are allowed on request. Charges may apply.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free public parking is available on site (reservation is not possible).
Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Cash
American Express,
Visa,
JCB,
Mastercard,
Discover,
Diners Club,
Carte Blanche
This property does not accept cash.
Can pets stay with guests at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?
Yes, you can stay with your pet at the Holiday Inn Knoxville N - Merchant Drive. Just make sure to inform the hotel beforehand, as charges may apply.
When are the check-in and check-out times for Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?
The timetable for guests at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel is to check in post 03:00 PM and check out prior to 12:00 PM.
Can guests park for free at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?
Yes, there is free public parking available on site at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel. However, parking reservation is not possible.
What's the nightly rate at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?
Room rates at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel initiate from $127. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.
Which room categories can I book at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?
The hotel offers a variety of room types including King Rooms, Queen Rooms with Two Queen Beds, and Rooms with Two Beds. Some rooms are hearing accessible with roll-in showers or mobility access, while others have mobility access tubs. All rooms are non-smoking and accommodate 2 adults and 1 child, except for the Queen Room with Two Queen Beds which accommodates 4 adults and 3 children. Bed sizes range from King to Queen to Double, and some rooms also have sofa beds. The room sizes are generally 334 sqft, except for one room that is 86 sqft.
Which amenities can guests enjoy at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?
Guests at the Holiday Inn Knoxville N - Merchant Drive can spend their time enjoying the leisure amenities offered by the hotel. One of the main attractions is the outdoor swimming pool, which is available seasonally. This pool provides a refreshing environment for guests to swim and relax during their stay. In addition, the hotel also offers a fitness center for guests who want to stay active and maintain their workout routine. There is also a business center available for guests who need to attend to work-related matters. The hotel also has a spa lounge/relaxation area, where guests can indulge in some rest and rejuvenation. With these amenities, guests can have a well-rounded and enjoyable stay at the hotel.
Is there a swimming pool at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?
The hotel has one pool available. It is an outdoor pool and is only open seasonally. The pool also has a shallow end.
Are both cash and credit cards valid payment options at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?
No, cash is not accepted as a valid payment option at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel. Only credit cards such as American Express, Visa, JCB, Mastercard, Discover, Diners Club, and Carte Blanche are accepted.
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