The staff was great, loved the rooftop pool and the restaurant. Really good food all around. Also loved the record player with the vinyl, wish they had more titles though. Overall a great stay. Lovely hotel.

I didn't realize my room would face another wall. Made the room very dark. There were also alot of noises, especially from the vents. Our room wasn't cleaned the first day and someone opened the door while we were still in the room. Also didn't realize that the pool would be open to the public so had to be strategic about when to go which was a bit inconvenient. Location wasn't great. Not the hotels fault ,but it was marked as great location but it's not near much unless you are referring to the college. Thankful nothing more than a 10 min lyft but I thought it would be more central.

Location was perfect for the game. Even though it was very crowded with the game the roof top area was beautiful to relax in and our room was clean and comfortable.

There isn't a thing they can do about it but I didn't get much sleep because of the drag racing all night and racing engines early morning on MLK. So loud as we were facing that road

Loved the cleanliness of the room, the bed sheets, the record player/bluetooth was a nice touch. The bathroom shower was so great too with tile flooring/wall. I was in an another hotel prior, and it felt so nice to be in a cleaner facility.

Perhaps the location, but it works great if you had to be close to campus. The noises on the road if on 3rd floor could be heard, but overall not bad

This is my 2nd stay at the property in the past 60 days and have another booked for next month. My primary reason is because the excellent customer care Jason Arnold has given to my party. He is professional, and runs a great bar. When we met him he was manager of the Rooftop bar and now he is manages the AC bar, too. You have found an excellent, loyal employee and I hope you realize what a gem you have. In addition, we have grown to adore Isa at the front desk. She always greets us with a warm welcome and goes the extra mile guide to excellent situations. Her smile and attention to detail should not go without proper recognition.

Make sure you pass on the kudos to these exceptional employees. We travel frequently and these two have made The Otis our favorite. Good employees are hard to find and you have two excellent ones! Jenny Hull and Larry Lenning

Rooftop pool is amazing. Great view and comfy seating. Location is close to UT and walkable to downtown.

Staff was either great or nonexistent. One woman (Amanda) seemed to be doing everything at the rooftop. Service was good during the evening. Days there was no service on the rooftop or in guest rooms. The pool deck area got quite dirty. The rooms were clean but dated. Carpet was worn. The price was high for the value.

If you have a student at UT, living off Guadalupe, the location couldn’t be better. Vibe is great, all the amenities you need (gym, bar, restaurant, pool, etc.). Rooms are comfortable. Clean.

Hard to get a reservation on many weekends when things are happening at UT and in the city in general.

Excellent hotel in a really good location in the University area. The rooftop pool area is exceptional and the restaurant Acre 41 was delightful. Great spacious room which was immaculate throughout our stay. The vinyl record player and record was really good as was the huge room TV.

The only grumble was the room would have benefitted from a fridge to keep drinks cool. This was only minor.

The location was perfect and close to city attractions. Also, the staff was nice and very accommodating. Our room was very clean and the bed was heavenly.

The pillows could've been more comfortable, there wasn't a refrigerator in the room and the valet parking can add up pretty quickly.

fantastic comfort for a city hotel, bed was fantastic and gave a great nights sleep every night. staff are great really friendly and warm and multiple welcomes whenever you come through the lobby. acre 41 restaurant superb for breakfast and dinner and the rooftop bar great (when it’s open)

no fridge in room this would make a massive difference for a long stay. the rooftop bar opening hours was inconsistent and didn’t match anything that was stated

The staff was friendly and helpful. The rooftop pool and bar were nice. The restaurant has delicious food.

Walking through the bathroom to the bed area is a bit odd. The decor is dark.