The room was very new and clean. Nice size dressing area and bathroom. The beach was across from us.!

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That the beach was just within walking distance. All you had to do was cross the street, and you were at the beach. And Dennys was like, literally 50 feet away. They are open 24-7. There is one washer and dryer at the hotel for guests, and it's $2.50 to wash 1 load and $2.50 to dry your clothes. The dryer worked very well. The young lady at the front desk was nice and helpful. Actually, both of the ladies were friendly.

I just didn't like the shower head. It was not adjustable. When you would turn the water on. The water would hit the back of the tub. You could not adjust it closer to the front of the shower. And the pillows were super flat. Everything else was great !

Rooms were nice and were the beds

I was charged for 2 rooms instead one 1 room although they stated they did make a mistake and they were able to correct it within a few days Also there were no elevators and we were on the 3rd floor. Wouldn't have been too bad climbing the stairs but I had to walk with a cane and if I didn't have family there to help I'd never would've made it.

Absolutely fantastic location, right across the street from the beach and nearby food options, away from the busiest parts of seawall boulevard but not too far away in case you want to go that way. Staff was super friendly and super responsive to questions and issues raised regarding breakfast and a check-in question.

Furniture was clean, but had obvious damage. Shower head and bathtub faucet were poor quality and did not work fully. Dated fixtures in bathroom. Parking was a little difficult due to sharing parking space with the Denny's

The staff was super kind.

Rooms are too small, including the size of the lobby for breakfast for the amount of guests. Bathroom was run down. The cost is ridiculous for the size, which tells me that all I was paying for was the location. Not a good enough reason to stay there again... there's too many other hotel choices in the same area to be uncomfortable. I give it a higher- end rating because of the staff.

I loved everything but especially the staff and the kid friendly atmosphere

Breakfast was chaos. There was one lady running the front desk and trying to keep up with the breakfast bar. Guest were doing what they could to help her. She needed help and there wasn’t anyone. I really recommend scheduling extra help on the weekends during tourist season as well as cruise influx since covid 19.

GOOD LOCATION, 1ST FLOOR.

I WANTED TO BE IN TH UPPER ROOMS, BUT BECAUSE OF MY KNEE, I REQUESTED A DOWN AND OUT ROOM. THE OTHER REASON IS WHEN I MADE MY RESERVSTION IN JANUARY THEY TOLD THAT THE ELEVATOR WAS NOT WORKING, HERE IT IS APRIL AND WHEN I ARRIVED TO THE HOTEL, I ASKED IF THE ELEVATORS WERE WORKING, AND TO MY SURPRISE, THEY TOLD ME THAT THE ELEVATORS WERE NOT FIXED . HERE IT IS 4 MONTHS LATER AND NO ELEVATORS,

The room was spacious and the television was large and had enough channels to please anyone.

The shower could have used a hand held shower wand. The shower curtain wasn't long enough to keep the water off the floor.

The rooms floor has not been cleaned and you smell dog urine when you came into the room. I located the smell at the end of the bed corners. I clean the floor and I sprayed the corners with Lysol and then when outside to clean all the trash up around the hotel. You could tell you shorthanded on staff, but they never left their box behind the counter to check on things or clean something up I watch has they stepped right over it with a blind eye. The pool guy is the only one that I see cleaning and moving the furniture back around and yes, I had to swipe all the tables down from months of filth. Location Awesome I like the traffic light right in front to crossover to the beach and great restaurants right there. and a great view of the beach.

To have someone in charge of the cleaning that's the only down fall of this hotel. Staff is friendly but lazy.

Location was great. Breakfast included was great

My door would not work half of time the key wouldn't open door and you had to pull door handle while using key card and was in office every other day cause my card wouldn't work. Also I requested my room be cleaned because I did stay 5 days and housekeeping did come in made bed and swept but tub and toilet not and bathroom floor was dirty and reason I know cause the roach I killed was still there. We kept our trash dumped and also used the facilities broom to sweep our floors.