When it comes to coviience re closeness to the airport I say it is superior, unfortunately since I stayed here many many times each time they would cut down on breakfast yesterday no more fried egs no milk?! Instead of getting better they decided to get worse in this aspect… too bad otherwise all is absolutely perfect for this type of accomodation quick one night stay in trasition between flights!

Really the only aspect that made me a bit unsomfortable is staff… example shuttle driver he is not rude but just about would not help with suitcases in and out just leave you struggle with it on your own… example when i emptied the cart he ordered me: put the cart back inside hotel!!!! WOW! Shuttle driver scolding guests… never sieennthis ever in american hotels… this needs quick reaction from the management… he has no appreciation for his job…

Very close to the airport shuttle service perfect

Hotel is ok but soon it will have to go through renovation! They requested $100 for security deposit during the check out process the agent did nit mention yhat I had impression he wanted me to forget to pick up my deposit and when I mentionec it to him he appeared unhappy?! It could be just my impression but is it not a standard procedure that during the check out process agent goes through details such as returning deposit! It could be that if the cash is at question agents “conviniently forget to remind the guest about their deposit”. People are absent minded during upcoming travels and agents should be kind and remind us about this!

Staff is good trustworthy, room was clean. Airport shuttle driver was super cool, he was patient, efficient. He came out of his driver seat to assist guest. He also went back to the pick-up location when he did not find the guest in the designated pick-up location during his last round. He did not argue and embaress the guest, instead simply picked her up. I forgot my sunglasses in Uber, and when the driver returned it to front desk, they gave it to me when I came back after 7 days. Thank you people. They also gave us an early check-in and adjusted out check-out time accordingly without any additional charges. That was wow.

Nothing

Well the front desk was very very commendable they really took care of me too there's only one restaurant which was Denny's across the street the breakfast was not what I thought you had to make everything your own it should have someone else do it like make the waffles the sausage gravy was so watery I'm surprised anybody ate it if they did

Well I really didn't like the breakfast bar it wasn't I had to go cross the street and eat so I spending more money across the street then that at the place the vending machine wouldn't work cuz it said it take credit cards and it didn't and I didn't carry cash on me

Excellent Value Excellent Shuttle service, especially being able to have very early shuttle service ie. 3:30am (better than other hotels in area) Room equipped with extras like refrigerator and microwave.

Breakfast had no fruit - apparently apples were coming in later in the day, after breakfast. lady working the night shift at the front desk shared her 'bad day' that had something to do with locating an apartment to live. I was exhausted and would of preferred to go directly to my room but out of courtesy listened for a minute or two. But she should probably avoid burdening guests with personal stories like this....

The staff was awesome. Overall the stay was what I expected. The room was quiet and comfortable and clean so I was able to rest well enough despite the huge storm that rolled through at 3 AM.

The hotel is just old. It smells like an old hotel, it looks like an old hotel. It shows an understandable amount of wear and tear for its age and the price paid for what I got was a little high… but it was acceptable given the circumstances in Dallas at the time. The solar eclipse had just happened and availability was scarce.

The bath tub was very comfortable and clean along with the toilet and sink. Sheets were soft and clean , just the way I like them. Pillow were very comfortable. A bible in the drawer. a small fridge helped us a lot. The size with two queen beds made our stay very practical for comfort.

I asked to see the room before I checked in, and I did good because it was not made. No beds were made and it was not clean, and empty bottle on the sick side, I look no further. So the attendant looked for another one and this time on the second level. This one was right for us. Also did not like that they told me that I had to sign a form for the shuttle to go to the airport the morning that I needed it and when I had stipulated that I wrote it on the website when booking.

this was an unexpected stay due to weather related flight cancellations and I left my tech pack in my room in the hecticness. They were helpful in coordinating with me when I was trying to arrange a fedex pickup to get it sent to me.

The organization of the the pickup from the airport could have been better. The email said to call when I was ready to be picked up, and no one was answering the phone for about 40 minutes. It took several tries before someone picked up.

Room was spotlessly clean and in great condition! The bed was super comfortable, shower was plenty warm, and though the kitchenette sink seems to be plumbed backwards so that the right knob was the hot water. But we figured it out, so not a big deal. While a lot of people might complain about airplane noise, it's an airport hotel so I'm not sure what they would expect. For an aviation photographer such as myself, I thought it was perfect!

Zero complaints.

Clean, good beds, near DFW with their own shuttle. Good price. Excellent restaurant next door at the Westin and there is Denny’s across the street if you’re into quick and cheap.

My only complaint is that the shuttle driver, although he knew he had an airport pick up, made NO effort to connect. I had patiently waited for 20-30 minutes but when he arrived he stopped briefly at one end of the pickup area and then zoomed along. I had to chase him down. WRONG attitude!