front desk lady was very nice, she was helpful when we couldn’t find the tv remote and sent one up. beds we’re comfortable!

the rooms were nice, we found a few things of garbage that was left, the heater wouldn’t work so our room was very cold. luckily the adjoining room heater worked well and we left the door open so the heat would come in. we were in town for a Family viewing and funeral, my elderly mom and grandma were in one room and 3 of us in the other. Thursday morning at 8 am we had persistent knocking on each of our doors with housekeeping asking us what time we we’re checking out. I’ve never had that happen before and it was a bit inconvenient as we were trying to rest before we had another super emotional day. if check out is at noon, I don’t think we should be bothered at 8 am with knocking and wondering when we are leaving.

The location and nice and clean and friendly and the pool my kids enjoyed!

The room set up. It was small space because of the desk in the middle of the room…

Very convenient place to stay, it’s easier to get a place to have all things you need, food, groceries, clothes, the location is very excellent!!!

Breakfast can have a better effective info and organized flow to follow up.

it was a great location, it was perfectly between our audit and the airport. It had great access to restaurants, and a beautiful view.

The Shower head in my room (210) was awful, water didn’t come out of most of the jets.

The location is excellent, with a Water Park, Movie Theater and Bowling Alley/Game Center all in the parking lot there was plenty to do without having to leave the hotel. The front desk staff was great.

Breakfast was fine, but they only offered waffles on the weekend, which was disappointing. I also though the cost was a little high.

Everything else was fantastic. Staff very friendly, even gave me directions to nearest bank ATM. Extremely clean. Pool and spa clean, could smell the clean. Quite and family friendly. Like the no smoking policy. Beautiful grounds. Close to everything we came to do.

My side of the mattress was a little worn down. I think people tend to sleep on that side more so there was a slight unevenness. Not many vegan options for breakfast. No real non-dairy creamer. Non-dairy creamer has milk in the ingredients!!??

breakfast was good needed more seating options for packed weekends. Had to use a coffee table with handicap son and two small children not ideal but we adapted the best we could. we did try two different time frames as well to see if there was less crowd.

Not enough seating area for breakfast.

The barbecue grills the outside basketball courts the pool and the room was awesome

Alex is not customer service wise needs more training into having better personality wise on the front desk especially with guest and if they see there's more guests that are with the party that doesn't mean that they are staying and you don't have to ask the guest or inform them how many people can stay in a room and embarrass them in front of other guests that are behind them trying to check in... I checked in and it was just me and my husband and my two other children that were staying with us my other children stay in the area but they came to come and spend Father's Day with their dad... So before making your assumptions listen observe pay attention to details... Also remember your property is mainly for families and long terms or short terms...

Excellent Location with easy access from freeway and close to the aquarium, water park, & Waffle Love; Comfortable room for a family of five; Clean; & Breakfast available.

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The hrs for your breakfast need to be way longer especially on the weekends. Also your pool and hot tub are extremely too small for the amount of guests that stay.