The location was really convenient and nice with a grocery store, running path, and restaurants within walking distance. The staff was all very friendly and helpful.

I didn't realize parking for one night was $18 until I got the bill. We looked at taking public transportation downtown, but what would have been a 20 min drive was about 40 mins on public transportation. We tried to borrow wine glasses from room service / the bar but there were no wine glasses to be found. Even the little bar area they have by the front desk had wine but no wine glasses to put them in.

the location is everything!!! people aren’t kidding when they say it’s placed perfectly! all the puppy’s everywhere were such a nice touch! also, the rooms actually get cold! thank goodness!!

nothing I didn’t like. only thing I could even think of that needed to change was my room was missing a shower curtain.

Breakfast is good and staff are very nice. It's located close to family we were visiting and has lots around it to eat out if we were staying longer.

Parking is not as convenient for in/out as I would wish. Some things showing wear and tear and need to be replaced (top on toilet tank cracked, buttons on ottoman missing; only black out shades in windows (were there curtains at some point?). Mattress was starting to sag in middle. Hard to figure out climate control and TV--needed to call front desk to reboot satellite and were either freezing or hot. Shower is a bit narrow. Hand held shower head would be great.

An open, airy hotel with clean facilities throughout. Perhaps even better was the location, with several restaurants and bars on the street and right around the corner along vibrant streets. There's even a supermarket and movie theater within a block of the hotel. Great airport shuttle service, too.

Rooms on the south side of the hotel face the alleyway, which is fine in and of itself. However, the delivery trucks for the myriad food establishments start arriving around 4am and the constant beeping of truck backup warning signals gets a bit annoying if you don't have an early alarm. Earplugs are a plus!

Everything the room was amazing! The hot tub/pool area very nice and soothing. The gym my daughter loved it and enjoyed it. I want to say thank you to this facility for meeting my expectations. Damn shame you have to go out of town to have a decent hotel!

I can only complain about the one morning waitress, she was nice the first day but the day of checkout she seemed overwhelmed.

We didn’t pay for the breakfast, but check in was fast I even got to check in a few hours early. The walls are a little thin heard some people banging things around but over all great stay. We’ll be back

Thin walls breakfast not complimentary

comfortable beds, large room space, great location at shirlington with plenty of food choices (and great easy breakfast at Best Buns around the corner !) . staff at the front desk are also very helpful

as the hotel now accepts clients with pets and there are no designated rooms/floors where pets and their owners stay , you can be given a room next to other guests with barking dogs which is what happened to us upon arriving from an intentional flight. however we asked for a room change and we were immediately given another room in a quiet floor. the hotel may wish to consider having designated floors where pets are allowed, rather than having them stay in any available room.

Beautiful hotel; staff at front desk was very welcoming (Micheal on Saturday night). Location is perfect as the hotel is close to restaurants and grocery store for any miscellaneous needs.

There was nothing that I would say didn't meet my expectations.

Room was spacious and clean. Very quiet, which we enjoy much.

Sometimes the sheets seemed thin. Also They were probably a cotton synthetic blend. All cottage would be better. More a problem however was the heavy duvet cover, which was too hot for the summer. Heard a dog bark early in morning but was not loud enough to really annoy like the time the year before. Also noticed “puddle” in an elevator, which probably was from a dog, but I could be wrong. Anyway allowing dogs in your hotel we find repugnant. (No pun intended). I always have to bring a night light to avoid turning on the bathroom light in the middle of the night.

The staff, concierge and shuttle driver. I showed up a day earlier than my reservation. The concierge helped get me a room at another hotel and the shuttle driver was very nice to drive me to my destination. I have to say when I stayed a few years ago, I showed up for breakfast and the waitress totally ignored me and the concierge was not friendly. I’m so glad you made improvements for the better.

I can’t think of anything.