Beautifully styled hotel, very welcoming atmosphere. Staff was very professional and helpful. Great Location along the James River in Downtown Lynchburg, within easy walking distance to restaurants along the waterfront. Will stay again if we're in the area.

Unsure why, but the main hotel restaurant was closed during our stay. But plenty of other nearby options, including the hotel's casual Waterstone Pizza with outdoor terrace (very nice!).

Unique setting in an old shoe factory, beautifully preserved. Comfortable beds and spacious rooms.

Train horn blaring for a long time many times a night very loudly, the tracks run behind the building. The walls of the old building are so thin that you can and will hear absolutely everything your next door neighbors do and say, especially at night. There seems to be no noise insulation in the walls at all.

We stay at the Craddock-Terry at least once a year. They permit (even welcome) dogs, and have a dog in residence. We enjoy the very large rooms, comfortable beds, well-appointed bathrooms, and the convenient location in downtown Lynchburg.

It does not bother us, but the hotel is close to train tracks. You can get ear plugs at the front desk if the sound might bother you.

I love everything about this hotel. We live within an hours drive and periodically stay for a quick getaway and have never been disappointed in any way. The rooms are beautiful, clean and the beds are to die for! There is something about their bed linens that makes you want to stay in bed!!! The only disappointment this trip was that Shoemakers was closed and we didn't get to eat there but that had nothing to do with the hotel. I LOVE THE CRADDOCK TERRY!!

I didn't like that I failed to allow enough time to shop in the gift area (gorgeous items!) but that is on me, not the hotel.

I love this amazing old factory turned boutique hotel. the rooms are spacious but cozy and the architectural details are a visual pleasure. the big windows, exposed beams, and brick arches make it a unique experience.

there isn’t one thing I didn’t like!

The breakfast is serviceable - pre-packaged muffin and apple and yogurt -- not customized and no choices BUT it IS brought to your door! Historic building is fascinating, views off bluff very nice, quiet at night.

Not much, everything works. Not much variety at gift shop.

Excellent unique hotel rooms and common facilities, nice atmosphere

Very loud noise of trains whistling throughout the night was very distrurbing and there were no warnings of that beforehand. I literally could not sleep at all during the night we spent there.

I liked the location and the theme of the shoe factory.

The interior seem “tired” and not as clean as our stay 4 years ago. Our bedding was very “crumpled”, I just had to hope it had been changed! The lighting was very dim in the vanity area.

The breakfast was wonderful, and the bed WAS SO COMFY. It was so nice, and the bathtub was enormous.

My only criticism was in the bathroom there was a humming in the air that sounded like I had tinnitus, but my partner heard it too. Also, the bed box injured me multiple times! Small complaints.

Love this place! Great theming, the rooms are big and spacious and airy. The beds are fantastic and the huge tile shower is my favorite. This time I also ate at the pizza place, delightful and great outdoor seating.

The ice machine is still broken and I walked all over the hotel looking for the other machine!