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7.7

376 reviews

Candlewood Suites Richmond - West Broad, an IHG Hotel

Candlewood Suites Richmond - West Broad, an IHG Hotel

2100 Dickens Road, Richmond, 23230, Virginia, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Business center

Restaurant

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Candlewood Suites Richmond - West Broad, an IHG Hotel

Welcome to Candlewood Suites Richmond - West Broad! Located just 4.3mi from the city center, our charming hotel is the perfect base for your Richmond adventure. With a 3-star rating and 376 reviews, we pride ourselves on providing comfortable and affordable accommodations for our guests.

At Candlewood Suites, we offer a range of amenities to enhance your stay. Enjoy the convenience of free parking and stay connected with free WiFi throughout the hotel. Our pet-friendly policy ensures that your furry friends are welcome (extra charges may apply). Stay active in our fitness center, equipped with state-of-the-art facilities. Each room features a kitchenette, allowing you to prepare your own meals, and our on-site restaurant offers delicious dining options.

Whether you're exploring the city or unwinding in our beautiful garden and picnic area, Candlewood Suites Richmond - West Broad has something to offer everyone. Come and experience our friendly service, comfortable rooms, and fantastic amenities. Prices start from just $88, making us an excellent choice for your stay in Richmond. Book now and create lasting memories at Candlewood Suites!

When you stay at Candlewood Suites Richmond - West Broad, you can bring your furry friends along for the adventure! We understand that pets are part of the family, and that's why we have a pet-friendly policy. Just let us know in advance, and charges may apply. Your four-legged companions will feel right at home in our comfortable and accommodating hotel.

Hungry? Look no further than our on-site restaurant, Denny's. With a family-friendly ambiance and a menu featuring delicious American cuisine, it's the perfect spot to grab a bite to eat. Whether you're starting your day with a hearty breakfast or enjoying a late-night snack, Denny's has something for everyone. And the best part? It's just steps away from your room, making dining convenient and tasty.

At Candlewood Suites Richmond - West Broad, we want to make your stay as stress-free as possible. That's why we offer a variety of accepted payment methods, including American Express, Discover, Visa, and Mastercard. We do not accept cash, so you can leave your worries about carrying physical currency behind. With multiple payment options available, you can choose the method that works best for you and focus on enjoying your time in Richmond.

Closest airports

Richmond International Airport

12.5mi

Most popular amenities

Free parking

Business center

Restaurant

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Kitchenette

Elevator

Picnic area

Garden

Rooms

King Room - Mobility Access Tub/Non-Smoking in Candlewood Suites Richmond - West Broad, an IHG Hotel

Show 7 photos

King Room, Accessible

1 King Size Bed

550 sqft

Kitchenette

Microwave

Refrigerator

x4

+

x3

More details

Relax in our spacious One-Bedroom King Room, designed for a comfortable stay. Enjoy the convenience of a kitchenette, microwave, and refrigerator, along with a roll-in shower and accessibility features for a worry-free experience.

One-Bedroom Suite One King Bed Non-Smoking in Candlewood Suites Richmond - West Broad, an IHG Hotel

Show 6 photos

Suite, King, 1 Bedroom

1 King Size Bed

550 sqft

Private Bathroom

Kitchenette

Microwave

Coffee machine

x4

+

x3

More details

Experience the luxury of our One-Bedroom Suite, boasting a spacious 549 sqft of comfortable living space. This non-smoking suite is equipped with a private bathroom, kitchenette, flat-screen TV, and more to make your stay unforgettable. Accommodating up to 3 adults and 2 children, it is the perfect choice for families or small groups.

King Studio Suite with Mobility Accessible Tub - Non-Smoking in Candlewood Suites Richmond - West Broad, an IHG Hotel

Show 4 photos

Studio Suite, Accessible

1 King Size Bed

355 sqft

Kitchenette

Microwave

Refrigerator

x5

+

x3

More details

Welcome to our spacious King Studio Suite with a mobility accessible tub. This non-smoking suite offers a comfortable and convenient stay with a fully equipped kitchenette, including a microwave, refrigerator, and stovetop. Perfect for couples or small families, this suite accommodates up to 2 adults and 1 child, making it an ideal choice for your next stay.

King Studio Suite - Non-Smoking in Candlewood Suites Richmond - West Broad, an IHG Hotel

Show 3 photos

Studio Suite

1 King Size Bed

355 sqft

Private Bathroom

Kitchenette

Microwave

Coffee machine

+

More details

Indulge in the spacious and elegant King Studio Suite, a non-smoking oasis boasting a private bathroom, cozy kitchenette, and modern amenities such as a microwave, flat-screen TV, and air conditioning. With a comfortable king size bed, this suite is perfect for two adults and one child, providing a luxurious and memorable stay.

Show 2 photos

Room - 2 Twin

2 Twin Beds

550 sqft

Kitchen

Free wifi

Microwave

Flat-screen TV

+

More details

The spacious twin/double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which is equipped with a stovetop, a refrigerator, a dishwasher and a microwave. This twin/double room features a dining area, a wardrobe, a flat-screen TV and an outdoor dining area. The unit offers 2 beds.

Double or Twin Room in Candlewood Suites Richmond - West Broad, an IHG Hotel

Show 2 photos

Room - 2 Double

2 Double Beds

550 sqft

Private Bathroom

Kitchenette

Microwave

Coffee machine

x4

+

x3

More details

Welcome to our spacious and stylish Double or Twin Room! This room is perfect for 2 adults and 1 child, with two comfortable double beds and a range of fantastic amenities. Enjoy the convenience of a private bathroom, a well-equipped kitchenette, and a cozy living area with a flat-screen TV. Relax in air-conditioned comfort and make use of the coffee machine, microwave, and refrigerator. Start your day refreshed after a good night's sleep, thanks to our wake-up service. Don't miss out on this comfortable and convenient room for your stay!

Suite, 1 Bedroom

1 King Size Bed

Kitchenette

Microwave

Refrigerator

x8

+

x5

More details

Indulge in our spacious One-Bedroom Suite, perfect for 2 adults and 1 child, equipped with a convenient kitchenette, microwave, and stovetop. No smoking allowed.

Suite, Queen, Accessible, 1 Bedroom

2 Queen Size Beds

Kitchenette

Microwave

Refrigerator

x8

+

x5

More details

The well-equipped kitchenette has a stovetop, a refrigerator, a dishwasher and a microwave.

Show 7 photos

Suite, King, Accessible, 1 Bedroom

1 King Size Bed

1 Sofa Bed

Kitchen

Business center

Microwave

Flat-screen TV

x4

+

x3

More details

625 Sq Ft One Bedroom Suite Kitchen Communications Accessible Sofa Bed

Show 4 photos

Suite, 2 Queen, 1 Bedroom, Sofa Bed

2 Queen Size Beds

1 Sofa Bed

Kitchen

Business center

Microwave

Flat-screen TV

x6

+

x5

More details

625 Sq Ft One Bedroom Suite Kitchen

Show 4 photos

Suite, 2 Queen, Accessible, 1 Bedroom

2 Queen Size Beds

1 Sofa Bed

550 sqft

x6

+

x5

More details

2 Queen 1 Bedroom Suite Communication Accessible is 549 square feet and includes 2 queen-size beds 150-154 width.

Show 2 photos

Standard Room

1 Double Bed

x4

+

x3

More details

Standard

Guest reviews

7.7

376 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Anonymous

8.2

February 2023

The location was very convenient.

I had an unexpected extremely high holding fee charge . I did my reservations through booking.com, I’m used to maybe a $50 holding fee charge when checking in for security reasons if anything happens to the room , however their charge was a fee of $200, just about the same price of getting the room , only that particular location. When making reservations, you don’t expect to have to have a charge at all or for an amount like that . In which I couldn’t cover it , so I had to get it from a family member or they wouldn’t have allowed me to even stay even when I had reservations. A big disappointment and inconvenience all in one .

🇺🇸

Lala728

8.2

September 2023

Everything about our stay was excellent. The staff was amazing the room was clean the bed was comfortable the kitchenette was convenient and well stocked.

The only thing that I felt would have been great is to be able to cast to the TV. There were two TVs and I couldn't find anything for my 5-year-old so she ended up watching the tablet because I couldn't even cast anything.

🇺🇸

Kathy

9.1

June 2022

We had a suite style room. It was very roomy with a pull out sofa(we didn't need to use) and recliner. A nice size kitchen with full size refrigerator. Rooms were very clean. King size bed was very, very comfortable. Free parking! This is conveniently located to family.

Only problem was that the two tvs didn't work. Network or cable box problem. No one was available the first evening to fix it. By the next day all was good. Not a big problem since we were out most of the time but it was nice to have when we got back the 2nd evening

🇺🇸

Willard

10

February 2022

The room I stayed in was excellent. I work in Richmond as a travel tech and stayed here 3x already because it was close to the hospital I work at.

The $250 holding fee upfront once you check in I thought was outrageously high! it was $50 before I first stayed here, the lady in the front desk said it’s under new management now and that they changed the fee to $200. I asked what if people don’t have $250 on their card once they checked in( after they made reservations), and she said they can’t check them in even though they made reservations already. and I am not sure if the $250 is in the description before you make reservation. So until then, I think I am going somewhere else. I really loved my stay here but that $250 fee kind of threw me off. S/N. the $250 applies only if you are a VA resident. not sure if you have to pay fee if you live out of state though.

🇺🇸

Margaret

8.2

February 2022

The King suite is very spacious and the kitchenette is fully equipped. Really like having the extra space and being able to spread out.

The room we had this time needed a little TLC. Everything was clean but a a bit worn. Sofa needs to be replaced and cabinets are a little banged up. There was also a small dent in the wall from where the recliner hit the wall. Would not keep me from staying at the hotel again but would be nice if room was updated. Would also like to see a nicer coffee set up in lobby area. I'm a big coffee drinker so always appreciate a nice coffee bar!

🇺🇸

John

9.1

July 2023

The entire facility was clean and was very relaxing. The room was outstanding, especially for the cost, and even though I was only staying one night, it would be great for a longer stay. I would highly recommend staying here whether its for business or pleasure.

🇺🇸

Krystal

8.2

August 2022

I was pleasantly surprised. the rooms were clean the beds comfortable. we were in town for the oddities Expo and had a hard time finding a hotel that wasn’t 200 and up. this place was about 5 miles from the convention center and was pretty center to everything we needed. I’d stay here next year for the same event.

I can’t think of anything

🇺🇸

Syreta

10

December 2022

I didn’t like that my card was charged another $150 after I paid $129 for the room, I still havnt received my money back on my card, which the promise that was going to be returned back on my card. Quick as they took it, they should had immediately return it back on my card soon as checkout…

🇺🇸

Ebony

8.2

June 2022

The room was clean and smelled clean. They are in transition with the ac units so one room didn’t work well but it was still comfortable. The first suite we had the tv in the master room didn’t work so front desk offered us a king suite for our troubles!! Customer service is amazing and prompt.

Ensure the internet works on all tvs. Other than that I have no complaints.

🇺🇸

Erica

10

September 2022

The room was a good size with all appliances that was needed. It was close to my work place and had free laundry

The hotel itself was very satisfactory but it got a little noisy outside by the business next door that had large equipments/ machines.

Points of Interest Around Candlewood Suites Richmond - West Broad, an IHG Hotel

Attractions

Carytown

3.7mi

Kings Dominion

17mi

Restaurants

Denny's

Cuisines

  • American

Ambiances

  • Family Friendly

Denny's

Cuisines

  • American

Ambiances

  • Family Friendly

Amenities of Candlewood Suites Richmond - West Broad, an IHG Hotel

Free parking

Business center

Restaurant

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Kitchenette

Elevator

Picnic area

Garden

Stay rules - Candlewood Suites Richmond - West Broad, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Candlewood Suites Richmond - West Broad, an IHG Hotel

Can pets stay with guests at Candlewood Suites Richmond - West Broad, an IHG Hotel?

Yes, you can stay with your pet at Candlewood Suites Richmond - West Broad. They allow pets, although charges may apply.

When are the check-in and check-out times for Candlewood Suites Richmond - West Broad, an IHG Hotel?

Your reservation at Candlewood Suites Richmond - West Broad, an IHG Hotel includes a check-in time of 03:00 PM and a check-out time of 11:00 AM.

Is vehicle parking offered by Candlewood Suites Richmond - West Broad, an IHG Hotel?

Yes, there is convenient and free parking available for guests at Candlewood Suites Richmond - West Broad, an IHG Hotel. The hotel provides on-site parking that is accessible to the public. No prior reservation is required to park your vehicle during your stay.

What's the nightly rate at Candlewood Suites Richmond - West Broad, an IHG Hotel?

Accommodation at Candlewood Suites Richmond - West Broad, an IHG Hotel starts as low as $88. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.

What types of rooms does Candlewood Suites Richmond - West Broad, an IHG Hotel offer?

The Candlewood Suites Richmond - West Broad offers a variety of room types including King Studio Suites, One-Bedroom King Rooms, and Double or Twin Rooms. All rooms are non-smoking and have a maximum occupancy of 2 adults and 1 child. The bed sizes range from King to Double or Queen. The room sizes vary between 355 sqft and 549 sqft.

What is there to do in Candlewood Suites Richmond - West Broad, an IHG Hotel?

Guests at Candlewood Suites Richmond - West Broad can enjoy a variety of leisure activities at the hotel. They can start their day by playing a round of golf at the hotel's golf course or maintain their fitness routine at the fitness center. For those looking to stay productive, there is a business center available as well.

In the evening, guests can relax by the outdoor fireplace or take part in a friendly bowling game. BBQ facilities are also available for guests who want to have an outdoor cookout. For indoor entertainment, the hotel offers board games and puzzles.

When it comes to dining, guests can visit the on-site restaurant, Denny's, which offers a family-friendly ambiance and serves American cuisine. Whether guests prefer to stay active or unwind, there are plenty of amenities at Candlewood Suites Richmond - West Broad to suit their preferences.

Does Candlewood Suites Richmond - West Broad, an IHG Hotel have on-site restaurants?

Yes, the hotel has a restaurant called Denny's on site. It offers American cuisine and has a family-friendly ambiance.

What methods of payment does Candlewood Suites Richmond - West Broad, an IHG Hotel accept?

Candlewood Suites Richmond - West Broad, an IHG Hotel, does not accept cash as a form of payment. However, they do accept various credit cards for payment, including American Express, Discover, Visa, and Mastercard.