The room was beautiful clean up to date modern all those things you want in a hotel room. I even had a beautiful riverview. The staff was an exceptionally friendly and accommodating one. They gave me an upgrade because of circumstances which I appreciated. This is not a complaint, but the only downside of my stay was that I couldn't stay longer and then just enjoy the view. But my circumstances changed and I had to leave early.

This complaint is minor. But most hotel rooms have a blowing heater air conditioner in the wall which I don't like. But this one was easy to adjust, and I slept well when I did get sleep. I realized that central air conditioning and heating where you could adjust the temperature in the room with the thermostat instead of the wall units is difficult to do for motels but I would sure like to experience that more often. It's been a while.

The breakfast options were great, omelette and frittatas were tasty, not the usual watery scrambled eggs! We loved our river view room, beautiful, and great access to the Riverwalk. Priscilla at the front desk was amazing, helped us move to a better view room from the original ground floor room.

Can’t think of a thing that would have improved our stay, maybe an outdoor pool!

Very bright and clean, 24 hour pool and gift shop was AMAZING! the view with balcony. And the out side patio all where beyond my expectations. And made my whole family want to come back again!

Glass was found in pool area. Observation of glass beer bottle being consumed in pool area. A different guest was cut with glass. Few more hot options at breakfast.

Gorgeous view, excellent location, clean, friendly staff.

There are a couple of large skunks on the property and we watched them from the balcony. a lot of people wanted to photograph them and one man was taunting them and the skund went toward him, tail up, it’s a wonder he didn’t get sprayed! Also lots of people walking dogs by, a large one that had to be heavily restrained. seems like a recipe for trouble. ALSO barking dog in a neighboring room at 6 am on Saturday off an on for 15 minutes or so.

Breakfast was great! A couple more toppings for the oatmeal would have been nice. Egg omelette was delicious. It was nice to have the top floor room. Quiet halls even though we saw a ton of kids at the pool. We used the hot tub -- nice and hot. Clean and updated look.

Broken toilet paper dispenser in our room. Bathroom sink facet was switched cold/hot.

Bedding barely covers your body once in the bed. It looks nice when the bed is made up but the sheets and comforter are not wide enough to cover you at the edges and I'm a small person. Breakfast would have been rated well had the hot dishes been hot. Cold potatoes, sausage and eggs are not appealing. Good choices but need top turn up the heat.

We liked the breakfast and your staff was very helpful there. I was trying to heat my blueberry muffin in the toaster, and one of the workers came and offered to microwave it a bit for me in the kitchen — that was very thoughtful and went above and beyond. Also Dusti at the front desk was super helpful to us in explaining how to get to certain places we wanted to go in the tri cities area. This was our first time to be in the tri cities, so her help was very much appreciated. We will definitely stay here again.

The room and location were great, the “free” breakfast was horrible. We have traveled on this trip alone from Georgia to Mt rainier in Washington back to Jackson hole Wyoming then home, and that was the worst breakfast we had.

Breakfast, cold watery eggs, undercooked sausage Pattie’s, etc…..

beautiful location right on the water. Beds were comfortable, water pressure was good, room was clean, front desk staff was good. Loved the sofabed. Pool/hot tub area was very good size, although I wish it were outside.

Breakfast time needs to be extended. Pillows sink completely flat. Couldn't get the room cool enough. Wish there was an ice machine on every floor.

It was super clean. the location was perfect wasnt around a lot of stores. There is a little walking path right next to it that you could go for a walk. A park as well for the kiddos.

The only thing was that the pillows were horrible. Good pillows i would have given it a 10.