The bed was soooo comfortable and the pillows. Shower pressure was heavenly. BREAKFAST WAS GREAT!!!!

The mirror closet did not close, so I had to push it to get by. The tub was not cleaned up on check-in. The top of the beds were dirty and full of dust. The dresser and bedside table was broken. Television kept blinking out and there was no guide to help with channels. Television stopped working on our last night. I reported it to the front desk and was told the television going out is normal. AC kept going out. We called the front desk for maintenance and were shown what button to keep pushing when it cut off which interfered with our sleep with room going from cold to hot.

It was clean and the staff was very nice

I literally booked our room just minutes before we arrived, however they still overbooked. I booked a 2 queen bed room and when we arrived I was told they were overbooked due to being short staffed and we would have to take a king bed and a pullout couch bed. They should NOT have offered a 2 queen bed option if there wasn't one. Also, we arrived after dark and the parking lot was extremely dark in a sketchy part of town. Being 2 smaller females it was not the best experience...

Beds were very good and breakfast was very good.

Parking lot dimly lit. The nightstand between the beds had coffee cup lids stacked on eachother to hold the drawer shut. Unsuccessfully I might add. Was greeted after a good minute and a half because the emoloyee was too busy texting with her husband. Then the greeting was very rough and she was not happy I had interupted her conversation. I hated the fact she had to do her job. Maybe she was nicer to next customers. The dispensers in the shower were all empty. Glad I was there for only the one night. Won't stay there again and suggest you reconsider staying there as well.

Room & bathroom were clean and met our expectations for the night. Good water pressure, plenty of hot water & clean bedding. Staff at the front desk was helpful with our questions and friendly. Breakfast in the morning was hot and varied with options. This stay is just what we were looking for on our way through WV.

Cabinet in the room had seen better days (One cabinet door was loose but functional) and our room window was able to be opened but was not able to be closed completely (track was warped). We were on the 2nd floor so we weren't worried about it being a safety issue. More or less cosmetic things but nothing glaring.

My family and I loved that they are pet friendly, the cooked breakfast and not just pastries and juice, the pool and hot tub were great as well (my son couldn't stay out of either one of them.) The staff was very nice.

One particular morning we went down to breakfast, and the employee that was tending to the breakfast area, you could tell she didn't want to be there. She had a window open and really cold air was blowing on the food. The biscuits were extremely cold the eggs were cold. The silverware was out and some of the selections were out as well. Things weren't getting refilled until the guests asker her to.

Continental Breakfast was great, the beds were extremely comfortable. Quick access to our vehicle. It was very quiet in the hotel, though the next morning the dining room was packed, so there were plenty of people there. Staff was friendly. The pool is a decent in size. Exercise facility has plenty of options.

random used condom in the parking lot, not very obvious in location, and dimly lit parking lot. random holes staff only doors

The staff were wonderful. Specifically George in housekeeping and front desk staff Sarah, Mica, Robin and Nesha. Any problems we had were taken care of promptly, if they were able to. They were all very friendly and kind.

The property needs a lot of updates. The shower in our room was leaking and we were unable to shower in our room. Luckily we were with a group and were able to shower in another room.

Check-in was smooth, efficient and pleasant, the property overall was well appointed, well maintained, very clean and quiet. The breakfast buffet dining area, food and service were outstanding.

Our stay was on a somewhat busy weeknight, the parking was a bit competitive and close/cramped, almost overflowing; just needed to take a little extra care when parking to keep from bumping vehicle or vehicle doors into other parked vehicles.

I was able to get a room late at night at the last minute. The beds were VERY comfortable and clean. The staff were all friendly, the lobby was decked out for Christmas, and the breakfast was better than most. The bathroom and carpet were somewhat dated, but at 11pm after driving for hours I didn't care about that. I would definitely recommend this place and would stay here again.

This was a last minute reservation..The parking lot was so full...I was worried that we had an overbooking....went to the front desk, where I was greeted by the night manager....he had my reservation and all was good...I asked if something special was going on.. and he said it is always packed...he was addressing my special request... for a late checkout and I told him to ignore it.... their normal check out is noon....we would be out by then. And breakfast was great.... the lady taking care of things apologized as they ran out of stuff.... Later, a manager came in and also apologized....not sure what was missing....it was a great variety...staff was friendly... sorry I couldn't stay longer