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8.5

250 reviews

Holiday Inn and Suites Charleston West, an IHG Hotel

Holiday Inn and Suites Charleston West, an IHG Hotel

400 2nd Ave Sw, Charleston, 25303, West Virginia, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Free shuttle

Holiday Inn and Suites Charleston West, an IHG Hotel

Welcome to the Holiday Inn and Suites Charleston West, an IHG Hotel! Located at 400 2nd Avenue, our 3-star hotel offers a range of amenities to make your stay comfortable and enjoyable. With a minimum price starting at $110, you'll get great value for your money.

Situated just 3.3mi from the vibrant city center of Charleston in West Virginia, our hotel provides convenient access to nearby attractions and activities. Whether you're here for business or leisure, you'll appreciate our complimentary breakfast to start your day off right. With 250 reviews from satisfied guests, you can expect a pleasant and memorable stay at our hotel.

Our featured amenities include free parking and WiFi, as well as a pet-friendly policy with additional charges. You can relax and unwind in our indoor swimming pool, hot tub, or Jacuzzi after a long day of exploring the city. The free shuttle service and airport shuttle make transportation a breeze. The bar and restaurant onsite offer a variety of dining options, and our fitness center is available for those who want to stay active. With a range of room options including kitchenettes, non-smoking rooms, and wheelchair accessibility, we cater to all our guests' needs.

At the Holiday Inn and Suites Charleston West, you can expect a comfortable stay with top-notch amenities to enhance your travel experience. Book your stay with us today and enjoy everything Charleston has to offer!

After a long day of exploring Charleston, come and take a dip in our inviting indoor swimming pool. The pool is heated and features a shallow end for our guests to relax and unwind. Whether you want to swim a few laps or simply float around, our pool is the perfect place to rejuvenate.

Feeling hungry? Look no further than our onsite restaurant, Mosa Grill. With a family-friendly ambiance and an American cuisine menu, there's something for everyone to enjoy. Indulge in a delicious meal without having to leave the comfort of our hotel. Our convenient dining option is sure to satisfy your taste buds and make your stay even more enjoyable.

At the Holiday Inn and Suites Charleston West, we strive to make your stay as convenient as possible. We accept various payment methods such as American Express, Mastercard, and Visa. Please note that cash is not accepted. Rest assured that whether you're traveling for business or pleasure, our top-notch amenities and comfortable rooms will make your travel experience memorable.

Book your stay today at the Holiday Inn and Suites Charleston West! Relax in our indoor pool, satisfy your taste buds at our onsite restaurant, and enjoy the convenience of our accepted payment methods. We look forward to providing you with a comfortable and enjoyable stay in beautiful Charleston.

Closest airports

Yeager Airport

5.3mi

Tri-State Airport

47mi

Raleigh County Memorial Airport

50.5mi

Most popular amenities

Free parking

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Free shuttle

Free Airport Shuttle

Air conditioning

Bar

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Garden

Upper floors accessible by elevator

Free toiletries

Rooms

King Suite - Communications Access in Holiday Inn and Suites Charleston West, an IHG Hotel

Show 6 photos

Suite, King

1 King Size Bed

235 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

x8

+

x5

More details

Welcome to the King Suite - Communications Access, a spacious suite perfect for a couple or a small family. Enjoy the comfort of a king size bed, private bathroom, and a range of modern amenities including a flat-screen TV and microwave. Relax and unwind in style in this luxurious suite.

One-Bedroom Suite with Sofa Bed and Accessible Roll-In Shower in Holiday Inn and Suites Charleston West, an IHG Hotel

Show 7 photos

Suite, Accessible, 1 Bedroom, Sofa Bed

1 Sofa Bed

400 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

x8

+

x5

More details

Indulge in the spacious comfort of our One-Bedroom Suite featuring a sofa bed and an accessible roll-in shower. With its fully equipped kitchen, flat-screen TV and air conditioning, this suite is perfect for families and can accommodate up to 4 adults and 3 children.

Standard Queen Room - Mobility Access in Holiday Inn and Suites Charleston West, an IHG Hotel

Show 5 photos

Standard, Queen, Accessible

1 Queen Size Bed

235 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

+

More details

Welcome to our Standard Queen Room - Mobility Access! This spacious room offers a comfortable queen-size bed, a private bathroom, and convenient amenities such as a microwave and flat-screen TV. With its wheelchair accessibility and modern comforts, it's the perfect choice for a relaxing stay.

Suite with Two Queen Beds - Communication Access in Holiday Inn and Suites Charleston West, an IHG Hotel

Show 5 photos

Suite, 2 Queen

2 Queen Size Beds

400 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

+

More details

This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

One-Bedroom Suite with Sofa Bed in Holiday Inn and Suites Charleston West, an IHG Hotel

Show 5 photos

Suite, 2 Double, 1 Bedroom, Sofa Bed

2 Double Beds

1 Sofa Bed

515 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

x4

+

x3

More details

Stay in our spacious One-Bedroom Suite with Sofa Bed, perfect for 4 adults and 3 children, featuring 2 double beds, a sofa bed, and a range of amenities including a private bathroom, flat-screen TV, and air conditioning. Enjoy a comfortable and relaxing stay with us.

One-Bedroom Suite with Sofa Bed in Holiday Inn and Suites Charleston West, an IHG Hotel

Show 5 photos

Suite, 1 Bedroom, Sofa Bed

2 Double Beds

1 Sofa Bed

515 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

x4

+

x3

More details

1 Bedroom Suite Sofa Bed is 291 square feet and includes a king-size bed 150-183 width.

King Room - Hearing Accessible/Non-Smoking in Holiday Inn and Suites Charleston West, an IHG Hotel

Show 4 photos

Standard, King, Accessible

1 King Size Bed

185 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

+

More details

1 King Standard Communications Accessible is 291 square feet and includes a king-size bed 150-183 width.

Standard Queen Room in Holiday Inn and Suites Charleston West, an IHG Hotel

Show 4 photos

Standard, Queen

1 Queen Size Bed

235 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

+

More details

Queen Bed Non Smoking includes a queen-size bed 150-154 width plus desk, satellite tv , hairdryer, tea and coffee making facilities , and ironing set.

Standard Queen Room with Two Queen Beds in Holiday Inn and Suites Charleston West, an IHG Hotel

Show 4 photos

Standard, 2 Queen

2 Queen Size Beds

185 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

+

More details

Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

Room Selected at Check-In in Holiday Inn and Suites Charleston West, an IHG Hotel

Show 3 photos

Room Selected at Check in, King/2 Double

1 King Size Bed

1 Sofa Bed

2 Double Beds

185 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

+

More details

Our charming and spacious Double Room, perfect for couples or small families, offers a comfortable stay with a king size bed, sofa bed, and double bed. Enjoy the convenience of a private bathroom, microwave, flat-screen TV, refrigerator, and air conditioning, ensuring a pleasant stay for all guests.

Show 6 photos

Suite, King, Accessible

1 King Size Bed

290 sqft

+

More details

1 King Suite Communications Accessible is 291 square feet and includes a king-size bed 150-183 width.

Show 5 photos

Suite, 2 Queen, Accessible

2 Queen Size Beds

290 sqft

+

More details

2 Queen Suite Communication Accessible is 291 square feet and includes 2 queen-size beds 150-154 width.

Guest reviews

8.5

250 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

April

8.2

December 2022

I loved everything about this hotel other than my dirty room. #115

My son had lost a shoe in our room and upon looking for it, I realized how dirty our room was. Cob webs in the corner, behind the curtains on the floor hadn't been vacuumed in a very long time. Mold on the bathroom ceiling (which I'm allergic to) and the floors was just dreadfully filthy. Our room had a very strong musty smell. Also, upon looking beside the bed closest to the wall, my son had discovered some kids toys (ball pit ball and a child's toy knife) that another person had left.

🇺🇸

Melody

8.2

July 2023

The breakfast was great. The pool, workout facilities, hot tub, outdoor area, restaurant…all were very nice. My kids enjoyed the facilities very much. Also enjoyed having a kitchenette available.

Unfortunately our room smelled like smoke. I have allergies and felt stuffy the whole time. The room also had an ant invasion. My girls came home with ants still crawling on/in their bags. This was awful. I should’ve asked to move to another room.

🇺🇸

Audrea

9.1

June 2022

I loved the pool area with the hot tub and fountains for the kids. The bar and service area was really nice and staff there were attentive. Food was good. The room was great - clean, comfortable, and had all the amenities promised. Fenced in outside courtyard to hang out if the outdoors is preferred.

Two staff behind counter when checking in - staff member #1 was helping a customer, staff #2 was sitting on a stool and eating. After a couple minutes the customer left and the phone began to ring; without acknowledging me staff member #1 answered and proceeded to help the phone customer. No hi to me, no hold for the phone call. Staff member #2 eating realized she should probably attend to me and put her food down and came to help. She was friendly.

🇺🇸

Ariel

10

July 2023

The bartenders were phenomenal! Wish I caught their name. It was a man bartender and a woman who was a manager I think. Around 530-6pm on saturday July 8! They were engaging and seemed interested in people talking to them. And our food we got to go to our room with a few beers was way better than I expected. Also front desk receptionist same time was so sweet!

My toddlers tantrums before bed 😂

🇺🇸

Jillian

10

July 2022

This was the perfect pitstop on a family road trip with a pet. Staff were exceptionally friendly and knowledgeable, hotel was very dog-friendly and conveniently located, and our room wasn't anything fancy but it was clean and comfortable. We didn't have a chance to use the pool or common areas.

Location is right next to the train tracks, and our room was on that end of the building. I didn't notice it until the room started shaking in the middle of the night. My family slept right through it, but I was already awake and it was a little intense. I'd still stay here again.

🇺🇸

Kjnylin

8.2

April 2023

Very accommodating staff! We used the shuttle from the airport and the shuttle to the uhaul rental location nearby. Drivers were so nice! Very comfortable beds. Pool and spa were excellent because we got lucky and no kids in the pool area. Lol.

I will never rate a properly excellent that has the old school HVAC in the room. Noisy cycling of the AC prevents a good night's sleep.

🇺🇸

Lemaster

10

June 2022

Breakfast was the same every day. It was okay. Staff was very helpful and friendly. Other than not being a very big selection overall it was great. I wish it could be open a little longer for us that aren't morning people.

The splash area wasn't working at the time of my second stay. And I think there should be certain times you have to reserve for the outside kitchen. Because both times I stayed the same people stayed out there all night and we didn't have the time to cook our dinner on the grill.

🇺🇸

Julie

10

August 2022

Loved the fresh lobby, staff, amenities, and $9.99 breakfast buffet. Staff members were all incredibly friendly and helpful.

The lobby set the expectations a bit high for the room, and they fell a bit short of the mark. Thought the rooms could use a little updating, mostly where lighting and furnishings are concerned, but, overall, found them to be clean and well-appointed. (Would have loved a laundry bag!)

🇺🇸

Anonymous

8.2

June 2023

the pool was very nice, my kids loved it. The restaurant had delicious food and a full service bar for dinner and the breakfast buffet had a nice variety of options. My kids also loved the parrot in the lobby.

just had a few issues that were out of the hotel’s control.

🇺🇸

Anonymous

10

April 2023

I did like the motel and the staff.

I didn’t particularly care for the location because it was in an inconvenient area for me. it was my own fault though because I accidentally booked the wrong motel. I had intended to book Holiday Inn Express in Southridge but booked this one.

Points of Interest Around Holiday Inn and Suites Charleston West, an IHG Hotel

Airports

Yeager Airport

5.3mi

Tri-State Airport

47mi

Raleigh County Memorial Airport

50.5mi

Restaurants

Mosa Grill

Cuisines

  • American

Ambiances

  • Family Friendly

Pools

Location

  • Indoor

Features

  • Heated
  • Shallow end

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Holiday Inn and Suites Charleston West, an IHG Hotel

Free parking

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Free shuttle

Free Airport Shuttle

Air conditioning

Bar

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Garden

Upper floors accessible by elevator

Free toiletries

Stay rules - Holiday Inn and Suites Charleston West, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Holiday Inn and Suites Charleston West, an IHG Hotel

Is it possible to stay with my pet at Holiday Inn and Suites Charleston West, an IHG Hotel?

Yes, you can stay with your pet at the Holiday Inn and Suites Charleston West as they allow pets. However, it is important to note that charges may apply for bringing your pet along. Please contact the hotel to inquire about any specific regulations or fees related to pet accommodation.

When are the check-in and check-out times for Holiday Inn and Suites Charleston West, an IHG Hotel?

When you book a stay at Holiday Inn and Suites Charleston West, an IHG Hotel, you can access your room from 03:00 PM and should leave by 12:00 PM.

Does Holiday Inn and Suites Charleston West, an IHG Hotel come with parking?

Yes, there is parking available at the Holiday Inn and Suites Charleston West. The parking is free and located on-site. However, it is important to note that a parking reservation is required.

What are the rates at Holiday Inn and Suites Charleston West, an IHG Hotel?

The entry-level price at Holiday Inn and Suites Charleston West, an IHG Hotel is $110. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.

Which room categories can I book at Holiday Inn and Suites Charleston West, an IHG Hotel?

The Holiday Inn and Suites Charleston West offers a variety of rooms including King Suites, Standard Queen Rooms, Room Selected at Check-In, One-Bedroom Suites, and Standard King Rooms. The rooms range in size from 183 sqft to 398 sqft. Smoking is not allowed in any of the rooms. The occupancy of the rooms ranges from 2 adults and 1 child to 4 adults and 3 children. Bed sizes include King, Queen, and Double beds, with some rooms also featuring sofa beds.

Where can guests find entertainment in Holiday Inn and Suites Charleston West, an IHG Hotel?

Guests at the Holiday Inn and Suites Charleston West can spend their time enjoying the leisure amenities offered by the hotel. They can relax and unwind at the indoor swimming pool or indulge in the hot tub/Jacuzzi. The hotel also provides beach chairs/loungers for guests to lounge by the poolside. For those looking for some refreshments, the hotel has a bar where guests can enjoy their favorite drinks.

Fitness enthusiasts can make use of the fitness center to stay active during their stay. Business travelers can utilize the business center for any work-related needs. Additionally, the hotel offers an onsite restaurant called Mosa Grill that specializes in American cuisine.

Overall, guests have plenty of options to relax, stay fit, and enjoy delicious meals without having to leave the comfort of the hotel premises.

Can guests use a pool at Holiday Inn and Suites Charleston West, an IHG Hotel?

The Holiday Inn and Suites Charleston West has an indoor pool available year-round. This pool is heated and has a shallow end. However, it is only open to adults and there are no other mentioned pools at the hotel.

Are there restaurants located within Holiday Inn and Suites Charleston West, an IHG Hotel?

Yes, the hotel has a restaurant on site called Mosa Grill. The restaurant offers American cuisine and has a family-friendly ambiance.

Can I use my credit card at Holiday Inn and Suites Charleston West, an IHG Hotel?

No, you cannot use cash as payment at Holiday Inn and Suites Charleston West, an IHG Hotel. However, you can pay with a credit card, specifically American Express, Mastercard, or Visa.