We were made very welcomed from the time we checked in until the time we checked out. Without question, our check in person was very polite and, made our sleeping accommodations more manageable by hearing to our needs.

I had asked for extra towels for all of our rooms before confirming the reservations. Once at the hotel, I asked again and was kindly told that someone would deliver them, if they were not already in the room. I checked the room, no extra towels, the next day before starting my day I came across the housekeeping manager and I proceeded to ask again about the towels. Needless to say, I was met with unfriendly responses; however, upon returning to my room the towels were there for my room only. My fellow family members decided to make do with the towels that they had. Even though we did not have such a simple request met, over all our stay was restful, peaceful and blessed.

There was a lot to choose from for breakfast, we enjoyed it...real food. The staff from housekeeping to the front was very friendly and helpful in regards to telling us of the eateries, attractions and shopping.

The only thing we found annoying, not taking away from the stay, was the noise from the semi-trucks traffic on the busy freeway. Once we did drift off to sleep, we were okay. When it was bedtime, the floor we were on was quiet.

Clean, updated spaces. Our room smelled fresh. It was comfortable and spacious. I loved having 2 television options. This hotel is by far the nicest hotel we have stayed in while visiting the area.... and we have stayed in many. Thankful for the complimentary fruit, cookies, and lemon water provided in the lobby 24/7.

It was a great location on the beach, we enjoyed the view.

We were in room 221, and it was right next to laundry, and the stairs to the beach, we could feel the heat from the dryer. The stairs were right in front of our balcony, so everyone using the stairs and hose were right there in front of us🤬

The breakfast was not on time at all times. It will be nice to separate anything pork from non pork since most people don’t eat pork.

I could not eat the turkey sausage because it was mixed with the pork sausage.

It was one of the best hotels I've stayed at. Clean, welcoming and friendly. Breakfast food was very nice.

The room above my room was noisy. Something or someone was banging on the floor. Kept waking my daughter.

Breakfast was good w a nice variety. Bed was comfortable and room was clean.

Prices were lots higher than they were last time I was here - one month ago!

closet space too small for our five day stay for two people. Needed to provide an over the door hook.

the staff was incredibly helpful, friendly and polite! the room was very nicely kept, clean and comfortable!

no dislikes but would be great if they had a indoor hot tub available

The breakfast was execeptable and the staff was super friendly and there are many hotel but i recommend this hotel to anyone that is in the martinsburg area.

the tv channel did not match with the guide.